Access Control; Answering Position; Auto Attendant & Voice Mail - Vertical IP2007 User Manual

Access Control

Access Control
Xcelerator IP Web Page Access Control provides access to the programming of the
Xcelerator IP gateway. For system administration, only one user can be logged onto the
system web page at any time; a second user cannot access the Xcelerator IP until the
first user has completed their activity on the system or until the expiration of a three
minute no-activity timer.
IP2007 Phone Web Page Access Control provides an external user access to the
internal IP phone's Web page. There are two methods to access the IP2007:
From the Xcelerator IP gateway web access, the Registered Phone page will list all
registered phones with their IP links. Clicking a specific link will open that specific
IP phone's Web page.
By entering the user name and password of IP phone's voice mail from the IP2007
Phone Web Page log in screen. This will allow the user to connect to the IP2007
Phone administration interface.

Answering Position

For incoming calls from the Public Switched Telephone Network (PSTN) (via analog CO or
FXO ports), the Xcelerator IP provides the flexibility to ring specific destinations. The
Xcelerator IP also provides the ability to simultaneously ring up to 24 extensions when
programmed in a Hunt Group, or the Operator in accordance with the system service
mode (day or night). The user can also assign a line to ring directly to an extension.
Incoming VoIP calls from a registered ITISP can be programmed and routed in the same
manner as the analog CO (FXO) ports.
Auto Attendant & Voice Mail
The Xcelerator IP Auto Attendant can greatly enhance business productivity by providing
either a full-time automated attendant to handle all incoming system calls or part-time
automated attendant to handle overflow traffic. The Automated Attendant & Voice Mail
Module provide 128MB of programmable voice announcements. It provides four ports to
handle four (4) simultaneous callers, and the following Attendant/Voice Mail functions.
Auto Attendant Functions
The Auto Attendant provides an incoming caller with a customized welcome greeting and
specific prompts that will describe the options available to the caller.
Offers four types of main greeting messages: Day, Night, Lunchtime, and Holiday.
Prompts the caller to:
- Dial an extension number or operator code to reach the appropriate destination.
- Leave a message in a particular mailbox.
- Make an outside call (with appropriate password).
- Set Direct Call Forward to their voice mailbox.
- Forward incoming calls to another extension.
- Set Do Not Disturb to stop the incoming line call from ringing.
Xcelerator IP Administrator Manual
3-3
Chapter 3 - System Functions
March 2007