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Avigilon NVR5 PRM FIPS
User Guide
NVR5-PRM-FIPS-96TB-NA
NVR5-PRM-FIPS-128TB-NA
NVR5-PRM-FIPS-160TB-NA

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Summary of Contents for Avigilon NVR5 PRM FIPS

  • Page 1 Avigilon NVR5 PRM FIPS User Guide NVR5-PRM-FIPS-96TB-NA NVR5-PRM-FIPS-128TB-NA NVR5-PRM-FIPS-160TB-NA...
  • Page 2 Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the information contained in this document; or (2) is responsible for your use of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages) caused by reliance on the information presented herein.
  • Page 3: Table Of Contents

    Contents Introduction Before You Start Overview Front View Back View Package Contents Installation Connect Cables Install the Sliding Rack Rails and Cable Management Arm Install the Bezel Logging into Windows Server for the First Time Connecting to ACC Software Activating and Configuring ACC Software Troubleshooting Network Configuration Checking System Health...
  • Page 4 For More Information Product User Guides...
  • Page 5: Introduction

    The Avigilon Network Video Recorder (NVR5 Premium FIPS Series) is preloaded with Avigilon Control Center (ACC) software and is configured for exceptional performance and reliability. The Network Video Recorder offered in higher data storage capacities can be easily integrated into any existing Avigilon surveillance system or act as the base of a new site.
  • Page 6 Figure 2: Front view of NVR5 Premium FIPS Series recorder with front bezel removed  1. Bezel Protects against unauthorized physical access to the hard drives. For more information, see Install the Bezel on page 5.  2. Power button Controls the power supply to the recorder.  3.
  • Page 7: Back View

     9. Information tag (top and bottom views are not shown) Slides out to provide the serial number, system information, and iDRAC account credentials for initial login to the iDRAC web interface. Back View Figure 3: Back view of NVR5 Premium FIPS Series recorder  1.
  • Page 8: Package Contents

    Package Contents Ensure the package contains the following:   Avigilon NVR5 Premium Recorder   Rack sliding rail assembly kit   Cable management arm assembly kit   Bezel and key   Blank USB key for OS recovery image   Power cables  ...
  • Page 9: Installation

    Installation Connect Cables Refer to the diagrams in the Overview section for the location of the different connectors. Make the following connections as required:  1. Connect a KVM switch or separate keyboard, mouse and monitor to the recorder.   The keyboard and mouse can be connected to any USB port on the recorder.  ...
  • Page 10  1. Align and insert the right end of the bezel until it clicks into place.  2. Push the left end of the bezel into the front of the unit until it clicks into place. Install the Bezel...
  • Page 11: Logging Into Windows Server For The First Time

    Logging into Windows Server for the First Time After the recorder powers up, you will need to configure the Windows operating system for the first time:  1. On the first screen, scroll through the list and select your preferred language. Figure 4: The language selection screen during initial Windows software set up.
  • Page 12: Connecting To Acc Software

    Once you have deployed your Network Video Recorder, you should activate your ACC software. Activating and Configuring ACC Software   Initial ACC™ System Setup and Workflow Guide   ACC 7 Help Center Printable versions of these guides are available on the Avigilon website: avigilon.com/support/software/. Connecting to ACC Software...
  • Page 13: Troubleshooting

    Operating System Recovery by External USB If you need to recover the Windows operating system on the Network Video Recorder you will need to have created a USB Recovery Image during recorder setup. For more information, see Hardening the Avigilon NVR5 Premium - FIPS Series.
  • Page 14: Unlocking The Storage Volume

    IMPORTANT The BitLocker recovery key files (BEK files) should have been backed up to your USB device as part of completing the NVR setup. For more information, see Hardening the Avigilon NVR5 Premium - FIPS Series.  2. Open Windows Explorer and locate the storage volume with the locked icon.
  • Page 15: Maintenance

    Maintenance Checking System Health You can check your system health through the ACC Client Site Health or with the Server Administrator software. ACC Client Site Health You can check on the health of the system components in the Site Health in the ACC Client software. See Site Health in the ACC Client User Guide for more information.
  • Page 16: Replacing Hard Drives

    Avigilon Systems (link). The operating system and the Avigilon Control Center software are mirrored on two hard drives at the back of the recorder. If one of the hard drives fail, you can replace the failed drive while the recorder continues to run from the other.
  • Page 17: Replacing A Hard Drive Blank

      If only one drive is used, install the drive in the drive bay with the lowest device number. For example: WARNING Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.
  • Page 18  1. Remove the bezel.  a. Unlock the bezel.  b. Push the release button next to the lock.  c. Pull the left end of the bezel then unhook the right end to remove the bezel.  2. Press the release button and slide the blank out of the hard drive slot.  3.
  • Page 19: Replacing Front Or Back Hard Drives

     5. Assign a task to the new hard drive or allow it to exist as an extra storage drive. It is recommended to use the new hard drive as a hot spare. Hot spares are hard drives that are available on standby in the event of a hard drive failure in the RAID.
  • Page 20: Led Indicators

    Blinking blue — System identification mode is active.   Steady amber — The system is in fail-safe mode. NOTE If the system health indicates a degraded or critical state, contact Avigilon System health Technical Support for assistance. and System ID  ...
  • Page 21: Idrac Direct Led Indicators

    LED Indicator Description   Steady amber — A memory error has occurred. Check the System Event Log and reset the memory module, if the error persists. Memory   Steady amber — A PCIe card error has occurred. Restart the system, upgrade the device firmware and reinstall the card, if the error persists. PCIe iDRAC Direct LED Indicators The iDRAC Direct LED indicates if the iDRAC port is connected to a laptop or desktop computer.
  • Page 22: Network Link Status Indicators

    LED Indicator Description Blinking amber There is a problem with the power supply. Blinking green A firmware update is being applied to the power supply unit. CAUTION To prevent malfunction of the power supply   unit, do not disconnect the power cord or unplug the power supply unit when updating firmware.
  • Page 23: Hard Drive Raid Status Indicators

    LED Indicator Description The recorder is not connected to a network. Link LED — green The recorder is connected to a network at the maximum port speed. Connection Activity LED — blinking green Link LED — amber The recorder is connected to a network at less than the maximum port speed.
  • Page 24: System Health And Identification Modes

    For information about using the iDRAC web interface to perform the reset, see the Enabling iDRAC Enterprise Features Setup Guide. Limited Warranty Avigilon warranty terms for this product are provided at avigilon.com/warranty. System Health and Identification Modes...
  • Page 25 For More Information For additional product documentation and software and firmware upgrades, visit support.avigilon.com. Technical Support Contact Avigilon Technical Support at support.avigilon.com/s/contactsupport. Product User Guides   Windows Upgrade and Recovery Guide for Avigilon   Enabling iDRAC Enterprise Features Setup Guide...

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