Sharp MX-C528P User Manual page 162

Troubleshoot a problem
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action
Step 1
a
Adjust the guides in the tray to the correct position for the paper
loaded.
b
Print the document.
Is the paper curled?
Step 2
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b
Print the document.
Is the paper curled?
Step 3
Print on the other side of the paper.
a
Remove paper, flip it over, and then reload paper.
b
Print the document.
Is the paper curled?
Step 4
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the paper curled?
Print crooked or skewed
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Go to step 4. The problem is
solved.
Contact your dealer. The problem is
solved.
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