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Support from the AVM Service Team
5.4
Support from the AVM Service Team
FRITZ!Box Fon WLAN 7270
Should problems with your FRITZ!Box arise, we recommend
taking the following steps:
1.
If you have questions about starting operation of your
FRITZ!Box, please consult the chapter "Connecting"
from page 13.
2.
Please see the information in the section "Product De-
tails" on page 116.
3.
If you have any problems, seek "first aid" by consult-
ing the chapter "Troubleshooting" from page 92.
This chapter also presents useful tips on problems
with establishing connections.
4.
The next step is to consult the FAQs in the Internet:
www.avm.de/en/service/FAQs
This site contains answers to questions our customers
have frequently asked our Support team.
5.
If you do not find the answer you need in the FAQs,
AVM Support will assist you. The support desk can be
reached by e-mail or by fax.
Please take advantage of the information sources de-
scribed above before contacting AVM support.
Support by E-mail
You can send us an e-mail request at any time using the
Service area of our website. The Service area can be
reached at:
www.avm.de/en/service
From the Support area, select the product, your operating
system, and the topic for which you need support. Click the
"Mail Form" link to open the e-mail support form. Fill out
the form and send it to AVM by clicking the "Send" button.
Our Support team will respond by e-mail as quickly as pos-
sible.
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