Chapter 5: Center IP / Subnet Mask / Gateway
Obtaining an IP
Note: FedEx Office utilizes a security feature that prevents unauthorized devices from
connecting to their network (Sticky Ports). Before the device can gain access, the port
must be cleared by FedEx Office IT. This is initiated by a FedEx Office team member
contacting FedEx Office IT by chat, or by phone using the 'Center Down' option. Once
the port is cleared the device will have to be restarted to gain network access.
There are two ways to obtain the IP address:
1. The best way to obtain the Center IP address is to capture the IP addresses from
the Configuration Page of the device that is being replaced.
2. Ask the Center Manager for the IP address prior to the installation. This can be
found on the Network Map displayed in the center.
Note : If there are any concerns regarding network configurations, the FXO Center Manager
or Field Technology Specialist should be contacted immediately.
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imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide
Address