Cannot Send Or Receive Faxes - Epson WorkForce WF-2960DWF User Manual

Solving Problems
8. Select Network Settings > Wired LAN.
9. Select OFF for IEEE 802.3az.
10. Click Next.
11. Click OK.
12. Remove the Ethernet cable connected to the computer and the printer.
13. If you disabled IEEE802.3az for the computer in step 2, enable it.
14. Connect the Ethernet cables that you removed in step 1 to the computer and the printer.
If the problem still occurs, devices other than the printer may be causing the problem.

Cannot Send or Receive Faxes

Cannot Send or Receive Faxes
The following causes can be considered.
There are some problems in telephone wall jack.
Solutions
Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or
receive calls, contact your telecommunication company.
There are some problems in connecting to the telephone line.
Solutions
Select Settings > General Settings > Fax Settings > Check Fax Connection on the control panel to run
the automatic fax connection check. Try the solutions printed on the report.
Communication error occurs.
Solutions
Select Slow(9,600bps) in Settings > General Settings > Fax Settings > Basic Settings > Fax Speed on
the control panel.
Connected to a DSL phone line without DSL filter.
Solutions
To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or
install a separate DSL filter to the line. Contact your DSL provider.
"Connecting to DSL or ISDN" on page 69
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Cannot Send or Receive Faxes
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