Post Problems Flowchart - HP Cloudline CL2100 G3 806R User And Maintenance Manual

POST problems flowchart

Symptoms:

Server does not complete POST

Server completes POST with errors
Start server POST
problems
Yes
Video output
available？
yes
Are POST error
Message
Displayed.
yes
Check the
troubleshooting
specification
Record action
taken
Does The
Condition still
exist？
Yes
Ensure the
following Information is
available: OS log And
BMC log
Contact
Technical Support
No
Verify video is
cabled correctly.
No
Are there any
beep codes？
End
Add one part at a
Does The
No
Time back to
Condition still
Configuration to
isolate component
Troubleshoot or
Replace basic
server spare parts
Does The
Yes
Condition still
If sending back a failed part,
Record symptom& error
information on repair tag
No
Are the fans
operating？
yes
Check the error
symptom in
Troubleshooting
specification
exist？
Yes
Break server down
To the minimum
configuration
Yes
Does The
Condition still
exist？ exist？
No
No
Record action
taken
Is the health
LED orange？
yes
No
Reseat the Indicated
Component. Check for
loose connections
If condition still exists, replace
indicated component.
yes
Does the
error code Provide
direction？
No
Isolate and
Minimize the
Memory
configuration
Diagnostic flowcharts 94