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Epson ActionNote 866C User Manual

Epson ActionNote 866C User Manual

Actionnote 800 series
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Summary of Contents for Epson ActionNote 866C

  • Page 2 EPSON Connection and EPSON Direct are service marks of Epson America, Inc. General notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
  • Page 3: Important Safety Instructions

    Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. Turn off the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. Use only the type of power source indicated on the computer’s label.
  • Page 4 Importantes Instructions de Sécurité Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marques sur l’ordinateur. Debrancher l’ordinateur avant de le nettoyer. N’utiliser qu’un chiffon humide. Veiller a ne pas renverser de liquides sur l’appareil. Utiliser seulement le type de source d’alimentation électrique indiqué...
  • Page 5: Wichtige Sicherheitshinweise

    Wichtige Sicherheitshinweise Bitte lesen Sie diese Sicherheitshinweise, und heben Sie sie zur späteren Verwendung auf. Beachten Sie alle Warnungen und Anweisungen, die auf dem Computer angebracht sind. Schalten Sie den Computer vor der Reinigung aus. Verwenden Sie zur Reinigung nur ein sauberes Tuch. Achten Sie darauf, daß keine Flüssigkeiten auf dem Computer verschüttet werden.
  • Page 6 Beachten Sie den folgenden Hinweis, wenn Sie den Computer in Deutschland in Betrieb nehmen: Beim Anschlulß des Computers an die Netzversorgung muß sichergestellt werden, dalß die Gebäudeinstallation mit einem 16 A Überstromschutzschalter abgesichert ist.
  • Page 7 This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and television reception.
  • Page 8: Table Of Contents

    Contents Introduction Computer Features Optional Equipment Power-saving Features What This Manual Covers Conventions Used in This Manual Where to Get Help ......CompuServe On-line Support .
  • Page 9 Using Your Computer Chapter 2 Caring for the Computer ......Protecting the Hard Disk ..... Using Energy Wisely .
  • Page 10 Ins falling Optional De vices Chapter 4 Connecting External Components ....Using an External Monitor ....Using the Serial Port .
  • Page 11 Appendix C Using Your Audio Card Index EPSON U.S. and International Marketing Locations ......
  • Page 12 Introduction ® The EPSON ActionNote provide exceptional speed, display quality, and flexibility- all delivered by the latest in notebook computer technology. With the ActionNote’s standard memory and pre-installed ® M S - D O S , Microsoft run a vast array of the latest applications, utilities, and games designed for productivity and for fun.
  • Page 13: Introduction

    Computer Features Upgradable 486 microprocessor with integrated math coprocessor and 8KB of internal cache memory in write-back mode 4MB or 8MB of RAM, expandable up to 24MB Backlit LCD screen; 9.5-inch monochrome version emulates VGA color with 64 shades of gray; 10.3-inch dual-scan STN and 10.4-inch active-matrix TFT versions offer 256 colors Upgradable hard disk drive Video controller with high-speed, 32-bit, local bus...
  • Page 14: Optional Equipment

    PCMCIA card slots, video system, and trackpad have already been installed. See the About EPSON on-line group for the latest information about your computer and the software, manuals, diskettes, and brochures that are included.
  • Page 15: Power-Saving Features

    A c t i o n P o r t R e p l i c a t o r Type I, II, and III PC cards. For information on purchasing optional equipment, see the Accessories icon in the About EPSON on-line group. Power-saving Features This computer complies with the United States Environmental Protection Agency’s Energy Star Program, which promotes the...
  • Page 16: What This Manual Covers

    Appendix C provides basic information about the optional audio card and audio software. At the end of the manual, you’ll find an Index and a list of EPSON’s U.S. and international marketing locations. Introduction 5...
  • Page 17: Conventions Used In This Manual

    If you purchased your computer in the United States or Canada, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers. EPSON also provides support services through the EPSON Connection.” In the United States, dial (800)
  • Page 18: Compuserve On-Line Support

    You can purchase accessories, manuals, or parts for EPSON products from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, call (800) GO-EPSON. When you call for technical assistance, be ready to identify your system and its configuration, and provide any error messages to the support staff.
  • Page 19 The fastest way to access helpful tips, specifications, drivers, application notes, and bulletins for EPSON products is through the Epson America Forum on CompuServe. To access the Epson America Forum in WinCIM, simply click on the green traffic light icon and type prompt.
  • Page 20: Setting Up The Computer

    Chapter- 1 Setting Up the Computer This chapter describes how to set up your computer. It covers: Opening the screen Identifying the system components Connecting the AC adapter Turning the computer on and off Reading the indicator lights Backing up files Running the Setup program Opening the Screen To open the LCD screen, slide the latches on each side of the...
  • Page 21: Identifying The System Components

    Identifying the System Components Before getting started, refer to the illustrations in this section to identify the different parts of your computer. Front View *These parts function only with the optional audio card installed. 1 - 2 Setting Up the Computer...
  • Page 22: Rear Panel And Left Side

    AC adapter, which includes a ground pin and operates within the same input ranges as the lightweight adapter. EPSON also offers an auto adapter (A882241). Caution Use only adapters designed for the Action Note 800 Series (lightweight adapter A882051, international adapter A882101), or you could damage the computer.
  • Page 23: Connecting The Lightweight Ac Adapter

    Connecting the Lightweight AC Adapter Connect the AC adapter cable to the DC-in port at the back of the computer. Then flip the adapter’s two prongs out of their compartment and connect the adapter to an electrical outlet. Connecting the International AC Adapter If you are using the international adapter in a country other than the one where you purchased your computer, make sure you have the correct power cable before you connect the AC...
  • Page 24 Follow these steps to connect the international AC adapter: Connect the adapter cable to the DC-in port at the back of the computer. Connect the power cable to the AC adapter Connect the other end of the power cable to a grounded electrical outlet.
  • Page 25: Turning The Computer On And Off

    For more information about powering the computer with the AC adapter, see Chapter 3. For instructions on connecting optional equipment to your computer, see Chapter 4. Turning the Computer On and Off The first time you use your computer, the battery may not be charged;...
  • Page 26 If you plan to use another operating system, such as OS/ 2, ® U N I X , or Windows NT, you can install it now. See the documentation that came with it for installation instructions. Before you turn off your computer, save your data and exit the program you are currently using.
  • Page 27: Reading The Indicator Lights

    Reading the Indicator Lights The indicator lights on your computer provide information about the computer’s operation. Indicator for lights Icon Name P o w e r Suspend Charge Diskette drive Hard disk drive PCMCIA Num Lock Caps Lock Scroll Lock For more information about the Power, Suspend, and Charge lights, see Chapter 3.
  • Page 28: Making Backup Copies Of Your Files

    Making Backup Copies of Your Files Before you start using your computer, it’s a good idea to make a backup copy of your hard disk drive. Use the MWBACKUP utility in the Windows Applications group or the MS-DOS BACKUP command to back up the contents of the drive. Refer to the Windows Help utility for instructions on using MWBACKUP;...
  • Page 29: When To Run Setup

    When to Run Setup Because your computer was set up and configured for you, the configuration information may be correct for your needs. However, you may want to run Setup to enter the correct time and date, set a password, or customize the power management features.
  • Page 30 Help information is available for each option. Highlight the option you want to change and press you change or verify the settings listed in the following tables. Setup page 1 options Setting Description System Time Sets the time used by the system System Date Sets the date used by the...
  • Page 31 The table below lists the power management options. For a complete description of the power management features, see Chapter 3. Power management options Setting Power Management System Idle System Standby System Suspend Hard Disk Timeout Screen Timeout Low Battery Instant On * Default setting You can also use the F2 and F3 keys to automatically set all the power management features.
  • Page 32: Setting, Deleting, And Changing A Password

    The table below lists the Setup options for advanced features and support of external devices. Setup page 3 options Setting Internal Cache External Cache Serial Port Fax/Modem Parallel Port Audio Pointing Device * Default setting Setting, Deleting, and Changing a Password You can set two types of passwords for your computer: a system password and a Setup password.
  • Page 33 If you set a system password, the computer will prompt you to enter it each time you turn on or reset your computer. If you set a Setup password, the computer prompts you to enter it each time you press F8 to run Setup. Follow the instructions in the next sections to set, delete, or change your password.
  • Page 34: Deleting Or Changing A Password

    You can now highlight the Security option and select either SETUP program, or programs and data on your computer. If you choose , you will be prompted to enter the password S Y S T E M whenever you turn on the computer or try to run Setup. Deleting or changing a password If you want to delete or change a password, follow these steps: Highlight the Password option.
  • Page 35: Exiting Setup

    Exiting Setup When you are ready to exit the Setup program, press ESC You see the exit menu. Press one of the following keys: 1 - 1 6 Setting Up the Computer Returns you to the main Setup or Power Management Setup screen Saves your settings and reboots the computer...
  • Page 36: Using Your Computer

    Using Your Computer This chapter describes the daily use of your computer, including: Caring for the computer Using energy wisely Using the keyboard Using the trackpad Resetting the computer Changing the CPU speed Adjusting the LCD screen Using password security Using diskettes Using video drivers and utilities Configuring PC cards.
  • Page 37: Caring For The Computer

    Caring for the Computer Following these guidelines will keep your computer working well: Keep the computer and AC adapter dry, and do not subject them to extreme heat or cold. To prevent damage to the LCD, do not place external devices on top of the computer, even if it is closed.
  • Page 38: Using Energy Wisely

    Although the hard disk is very reliable, be sure to back up your files regularly. Make copies of all your system and program diskettes before copying them to the hard disk. Caution When traveling by airplane, be sure to take your computer into the passenger compartment as carry-on luggage to prevent it from being stored in an unpressurized storage area.
  • Page 39: Using The Keyboard

    Using the Keyboard Although the keyboard on your computer has only 85 keys, it provides all the functions of a full-sized (101- or 102-key) keyboard. It has an embedded numeric keypad that you can access using the other features, such as the LCD screen, using the embedded numeric keypad and the described below.
  • Page 40: Using The Embedded Numeric Keypad

    Using the Embedded Numeric Keypad The embedded numeric keypad (shown below) allows you to enter numbers and symbols from a keypad arrangement on the main keyboard. Num Lock You use the embedded numeric keypad. Press mode (and its indicator light) on and off. When you use a key in the embedded numeric keypad with Num Lock mode on, you see the number or symbol for that key instead of the letter.
  • Page 41: Using The Trackpad

    Using the Trackpad The trackpad on your ActionNote is a state-of-the-art pointing device which you can use to move the cursor, select text or objects, cut and paste, or choose menu items. The trackpad is compatible with most software applications that support pointing devices with PS/2 compatible drivers.
  • Page 42: Resetting The Computer

    To move objects around the screen (click and drag), tap twice and then hold your finger down and move it across the trackpad. This is like double-clicking, but you leave your finger down after the second tap. You can also use the buttons below the trackpad.
  • Page 43: Changing The Cpu Speed

    Changing the CPU Speed Your computer’s processor can operate at two speeds: fast or slow (8 MHz). The slow speed is available to provide compatibility with older application programs, such as those that are copy-protected or have a specific timing requirement. You may also want to select the slower speed to save power when you are using programs that do not require a high processor speed.
  • Page 44: Entering A System Password

    Write down your password and keep it in a safe place. If you forget your password, call the EPSON Connection for assistance. Entering a System Password When the computer requires you to enter a system password,...
  • Page 45: Entering A Setup Password

    Entering a Setup Password When you have defined a Setup password, the computer prompts you for it only after you have pressed F8 to enter Setup. After you press F8 but before you see the main Setup screen, you see a message prompting you to enter your password.
  • Page 46 To insert a diskette, hold it with the label facing up and the shutter leading into the drive. Slide it into the drive until it clicks into place. To remove the diskette, make sure the diskette drive light is off; then press the release button.
  • Page 47: Using Video Drivers And Utilities

    Setup program; see Chapter 1 for more information. To check on the availability of drivers for non-Windows applications, call the EPSON Connection or access the Epson America Forum on CompuServe. 2-12 Using Your Computer Fn F10.
  • Page 48: Configuring Pc Cards

    Your system also includes two DOS video utilities, SETVGA and SETCOL, located in the C:\ UTIL directory. For more information, type one of the following commands and press Enter at the DOS prompt in the C:\ UTIL directory: SETCOL SETVGA Configuring PC Cards Whenever you turn off or reset your computer, you see a prompt asking if you want to load the PC card drivers.
  • Page 49: Using Cardsoft

    Using CardSoft The PCMCIA driver and utilities, collectively called CardSoft, help you configure and manage PC cards in the MS-DOS environment. The CardSoft programs are located in the CARDSOFT directory on your computer’s hard disk drive. The following drivers and utilities are already included in the CARDSOFT directory: SSVADEM.EXE PCMCIA Socket Services driver CS.EXE...
  • Page 50 CSALLOC utility CSALLOC is an MS-DOS program that scans the system for available memory, I/O port, and IRQ resources each time you start your system and maintains the information it collects in a file called CSALLOC.INI. You need to run CSALLOC only if you want to display the available system resources if you’ve changed port, IRQ, or memory settings on your system.
  • Page 51 Configuration Utility The configuration utility allows you to customize your system or reconfigure it when you have trouble using a PC card. You can change the following configurations for your PC cards using this utility: IRQs and COM port assignment order for fax/ modem cards I/O port address, IRQ, and memory areas for network cards Addresses for ATA cards Card insertion parameters.
  • Page 52 Note If your system is working properly, you don’t need to edit any of the PC card configurations. The Resource Allocation option on the Utility pull-down menu provides a quick view of the system resources that are available to CardSoft. You can also edit these system resources. Caution Do not change any resource allocation values unless you understand how these resources work on your system.
  • Page 53 N o t e If you are using an ATA hard disk or ATA flash card, make sure your CONFIG.SYS file contains this command: DEVICEHIGH=C:\CARDSOFT\ATADRV.EXE If you are using an SRAM card, make sure the CONFIG.SYS file contains this command: DEVICEHIGH=C:\CARDSOFT\MTSRAM.EXE Both of these drivers are loaded in your computer’s CONFIG.SYS file at the factory.
  • Page 54: Using Cardview

    Using Card View CardView for Windows provides a user-friendly, graphical interface for your CardSoft applications. CardView performs the following functions: Displays detailed information about installed cards, including vendor name and type of card Reconfigures PC cards and system resources, such as modem COM ports Notifies you of any status changes for the PC cards in your system, such as when you insert or remove a card or when...
  • Page 55: Using Fax/Modem Pc Cards

    1. Select View. Check the COM port number, IRQ line, and base I/O port address for the fax/ modem. The settings for the EPSON fax/ modem PC card are as follows: COM3 Base I/O port address 03E8 IRQ line 7 In the Windows Control Panel, select the Ports icon.
  • Page 56: Installing Additional Pc Card Drivers And Utilities

    You can obtain the latest information on available PC card drivers by checking the Epson America Forum on CompuServe. See “Where to Get Help” in the Introduction to this manual for information about connecting to the Epson America Forum.
  • Page 57 2-22 Using Your Computer...
  • Page 58: Powering The Computer

    In addition to the AC adapter and battery that come with your computer, you can purchase extra NiMH batteries, an AC adapter that plugs into an automobile cigarette lighter, and an external battery charger. Contact your EPSON dealer or EPSON Accessories for more information about these options.
  • Page 59: Using The Battery

    The AC adapter included with your computer is designed to operate in 100-240 VAC ranges with a frequency of 50/60 Hz. If you use the international AC adapter in a country other than the one where you purchased your computer, be sure to use the correct plug adapter to fit the electrical outlet.
  • Page 60: Low Battery Protection

    Low Battery Protection The ActionNote includes special power management features that protect your data when your battery runs low. When you have only a few minutes of power left, the Power indicator light flashes and the computer beeps. At this point, you should immediately save your data.
  • Page 61: Recharging The Battery

    Press the battery release lever. Then lift the battery up and out of the case. Caution As you handle your batteries, avoid touching the battery contacts with any metal objects, such as keys or coins because they may short out the battery’s circuits. Insert the new battery into the compartment at an angle and then lower it into place.
  • Page 62 Note You can also purchase an optional external battery charger so you can charge an extra battery while using another in your computer. To charge the battery, leave it in the computer. Then connect the AC adapter. The computer automatically charges the battery whenever the AC adapter is attached.
  • Page 63: Using The Power Management Features

    The computer’s charge light changes color as follows to show the battery charging status: Green-battery is fully charged Orange-battery is charging norm ally Flashing orange-the battery is not installed properly or is damaged; remove the battery, examine it, and try reinstalling it.
  • Page 64: Automatic Features

    The three power-saving modes are summarized in the following table: Power-saving operations Mode Entered when... System CPU is not used Idle System System is not Standby used for set period of time System System inactivity Suspend continues for next set period You can enable any or all of these power-saving modes by using a combination of automatic and manual features, as described in the next section.
  • Page 65: Manual Features

    The Power Management screen also lets you do the following: Disable any or all of the power-saving modes Set individual timeout periods for the video and hard disk drive components Set up the computer to enter Suspend mode or save your data automatically when your battery power is low Enable Instant On (See Chapter 1 for information on setting the Power...
  • Page 66: Using Instant On And Saving To Disk

    With a fully charged battery, the system can operate in Suspend mode for several hours without losing data. To resume activity, press the Suspend/ Resume button again. The computer resumes normal operation at the point at which you suspended it. Note The Power Management option is set to AC Disabled and the Low Battery option is set to Suspend at the...
  • Page 67: Using The Apm Interface

    Your hard disk drive is partitioned at the factory so that you can use the Instant On or Save to area of your disk is set aside for the saved data; this ensures that there is enough space for all memory configurations. Because this area is a non-DOS partition, it is invisible to your DOS-based software.
  • Page 68 Windows provides a Power icon in the Control Panel that allows you to select Standard, Advanced, or no power management modes and includes a battery status gauge. Use the Windows Power utility on-line help for more information about these features. Once you have enabled your computer’s power management features and APM, the following operations are performed by APM:...
  • Page 69 3 - 1 2 Powering the Computer...
  • Page 70: Connecting External Components

    Chapter- 4 Installing Optional Devices This chapter explains how to connect or install these devices: External monitor Serial device External keyboard, keypad, mouse, or other PS/2 device PC card Hard disk drive Expansion memory module Higher-performance microprocessor In tern al fax/ modem. Connecting External Components You can use the ports on the back of your computer to connect an external monitor, parallel printer or scanner, serial device...
  • Page 71 See the instructions that came with the port replicator for information about connecting it and using it with your computer. Use the following illustration to locate the ports on the back of your computer as you connect external components. Follow these steps to connect external components: Make sure both the computer and external component are turned off.
  • Page 72: Using An External Monitor

    Using an External Monitor When you connect an external monitor, make sure you turn it on before you turn on the computer. Your system automatically detects the external monitor and displays your data on its screen. You can press monitor to the LCD screen or to display on both screens simultaneously.
  • Page 73: Using An External Keyboard Or Mouse

    Using an External Keyboard or Mouse You can use the external keyboard/ mouse port to connect a variety of PSI 2 compatible devices, including an external keyboard, keypad, or mouse. Your computer automatically detects and configures the device you connect (as long as the computer is off before you connect it).
  • Page 74 Follow these steps to install a PC card: Open the door covering the PC card bay on the left side of your computer. Hold the PC card so the 68-pin connector on the edge of the card faces the PC card slot and the card’s label faces up. release buttons Align the card in the card guides of the appropriate slot.
  • Page 75: Removing And Replacing The Hard Disk

    Caution Do not change the setting of a PC memory card’s write-protect switch while the card is installed in the computer or you may damage the card. First eject the card, then change the switch setting and reinsert it. When you want to remove the PC card, check the PC card indicator light to verify that the computer is not accessing the card.
  • Page 76 Follow these steps to remove and replace the drive: Turn off the computer and disconnect any external devices or cables. Close the LCD screen and turn the computer over. Press the latch away from hard disk drive cover and slide the cover back slightly.
  • Page 77 Pull up on the two metal tabs to disconnect the drive, and remove it from the case. Grasp the connector card by the edges and pull it away from the drive, as shown below. Set the drive aside. Installing Optional Devices...
  • Page 78 To install a new drive, you first need to attach the connector card. Align the holes in the card with the group of 44 pins on the right side of the drive connector. The metal tabs on the card should be facing up. Make sure the connector does not cover the group of four pins on the left side of the drive connector.
  • Page 79 Insert the drive and card into the drive compartment, aligning the connector on the card with the pins in the compartment. Press down on the metal tabs until the drive is fully seated. 4-10 Installing Optional Devices...
  • Page 80 Position the drive cover over the compartment so that the small arrow on the cover aligns with the first notch in the latch. Lower the cover and then slide it until it snaps shut 10. Run Setup as described in Chapter 1 to make sure the computer recognizes your new drive.
  • Page 81: Installing Internal Components

    Installing Internal Components You can easily upgrade your computer by installing the following internal components: M e m o r y m o d u l e Higher-performance microprocessor F a x / m o d e m . You must first remove the computer’s keyboard, as described in the following section.
  • Page 82: Removing The Keyboard

    Removing the Keyboard Follow these steps to remove the keyboard : Turn off the computer, remove the battery, and disconnect the AC adapter. Disconnect any peripheral devices Remove the plastic caps on both sides of the case below the screen. Use a small screwdriver to release each cap and then slide it off, as shown.
  • Page 83 Use a small screwdriver to gently loosen the plastic strip above the keyboard. Lift up the strip and remove it from the case. 4-14 Installing Optional Devices...
  • Page 84: Replacing The Keyboard

    Gently lift the keyboard from the top edge, remove it from the case, and place it on a flat surface in front of the computer. Be careful not to pull on the keyboard cables. Replacing the Keyboard When you are ready to replace the keyboard, refer to the illustrations above and on page 4-14 as you follow these steps: Carefully lift up the keyboard and position it over the case.
  • Page 85: Installing A Memory Module

    Caution The memory module can be easily damaged and is expensive to replace; so if you don’t feel confident about installing it yourself, ask your Authorized EPSON Servicer for assistance. If your computer already has a memory module installed on the board, and you want to replace it with a higher-capacity module, you need to remove the original memory module.
  • Page 86 Press one of the plastic retaining clips toward the side of the socket and lift up on the edge of the memory module until it is released. (See the illustration below.) Grasp the module firmly and pull it out of the socket. You are now ready to install the new memory module.
  • Page 87: Upgrading The Microprocessor

    Contact your nearest computer dealer for information on obtaining a new microprocessor. Before you purchase a new microprocessor, call the EPSON Connection or your Authorized EPSON Servicer to make sure the processor can be used in your ActionNote. The following table lists the speed and voltage of some of the microprocessors you can install.
  • Page 88: Replacing The Processor

    Removing the existing microprocessor requires the use of a chip puller. The microprocessor can be easily damaged and is expensive to replace; so if you don’t feel confident about installing it yourself, ask your Authorized EPSON Servicer for assistance. Depending on the type of microprocessor you are installing, you may need to adjust one of the processor switches.
  • Page 89 Caution Make sure you ground yourself before you touch the processor chip. Then remain as stationary as possible while you install it. Do not touch the pins on the processor chip. Handle the microprocessor only by the edges of its case. Position the chip puller between the processor chip and the socket.
  • Page 90 Caution Note that two holes in the socket are labeled “pin l." If you are installing a processor chip directly in the socket, insert pin 1 in the second row of holes from the right. You will see an empty row of holes in the socket to the right of the chip.
  • Page 91: Setting The Processor Speed, Cpu Type, And Voltage Switches

    Setting the Processor Speed, CPU Type, and Voltage Switches Check the table on page 4-18 or refer to the processor’s documentation to determine the external frequency (speed) and supply voltage of the processor you installed. If necessary, follow these steps to adjust the processor speed, CPU type, and voltage switches for the new microprocessor.
  • Page 92 To set the processor speed switch, use the tip of a small screwdriver or other tool to move the switch to the appropriate position. If necessary, use the tip of a small screwdriver or other tool to set the CPU type switches, located in the processor socket.
  • Page 93: Installing The Fax/Modem

    If you are finished installing internal components, replace the keyboard as described on pages 4-15 to 4-16. Run the Setup program, as described in Chapter 1, to update your computer’s configuration with the new microprocessor. Installing the Fax/Modem If your computer did not come with the internal fax/ modem, you can install it yourself.
  • Page 94 Insert the phone jack end of the fax/ modem card through the port opening and align the connector on the card with the connector on the system board, as shown: Make sure the pins in the fax/ modem connector are directly over the holes in the connector on the system board.
  • Page 95: Connecting A Phone Line

    Connecting a Phone Line You can connect your telephone line directly to the fax/ modem in your ActionNote with a standard RJ-11 telephone cable. Position the phone line connector so the tab faces down and aligns with the notch in the phone jack on the left side of your computer.
  • Page 96: Identifying Your System

    Chapter- 5 Troubleshooting You probably won’t encounter any difficulties as you set up and use your ActionNote. If anything out of the ordinary happens, however, refer to this chapter for help. The following issues are covered: Identifying your system Error messages Computer won’t start Battery or AC adapter problems LCD or external monitor problems...
  • Page 97 Then contact your Authorized EPSON Servicer or call the EPSON Connection at (800) 922-8911 (in the U.S.) or (800) GO-EPSON (in Canada). ldentifying Your System When you request technical assistance, be ready to provide the...
  • Page 98 Software versions MS-DOS version CONFIG.SYS AUTOEXEC.BAT SYSTEM.INI and WIN.INI In Windows applications, select About from the Help menu, or read the version number from the banner screen displayed when the program starts, or check your software manual. In Windows, select the MS-DOS Prompt icon.
  • Page 99: Error Messages

    If the error is serious, the computer cancels further checking and halts system initialization. The error message remains on the screen and the computer locks up. If this happens, contact your Authorized EPSON Servicer or the EPSON Connection to report the problem. Troubleshooting...
  • Page 100: The Computer Won't Start

    The Computer If your computer does not start when you press the power button, try the following: Check the Power light. If the light is not on, go to step 3. If it is on, check the Suspend light. If the light is on, press any key.
  • Page 101: Recycling Information

    If the charge light is flashing orange, the battery may not be installed properly. Try removing and reinstalling it according to the instructions in Chapter 3. Connect the AC adapter to the computer and plug the adapter into an electrical outlet. Turn on the computer and see if it works using the AC adapter.
  • Page 102: Ac Adapter Problems

    AC Adapter Problems If the computer does not work properly with the AC adapter, check the power light. If it is on, the AC adapter is supplying power to the computer and charging the battery. If it is not on, follow these steps to find the problem: Disconnect the AC adapter and then reconnect it Make sure the AC adapter is securely connected to the computer and the electrical outlet.
  • Page 103: The External Monitor Screen Is Blank

    You may have set a timeout period for the LCD screen in Setup or with the Windows ChipsCPL utility. This turns off the screen automatically after a specified period of time has elapsed with no system activity. Press any key to restore the display.
  • Page 104: The Computer Locks Up

    If the outlet works and an image still does not appear on your monitor when you turn on the computer, contact your Authorized EPSON Servicer or the EPSON Connection. The Computer Locks Up If the computer locks up, try the following: Some operations take longer than others to perform.
  • Page 105: Password Problems

    5 seconds, and try again. If you know the current password but you want to change or delete it, see Chapter 1 for instructions. If you have forgotten your password, call the EPSON Connection for assistance. Trackpad Problems If your trackpad does not seem to be working properly, check the following: Make sure the trackpad is enabled in Setup.
  • Page 106: External Pointing Device Problems

    External Pointing Device Problems If your external keyboard, mouse, or other PS/ 2 compatible pointing device does not work properly, try these solutions: Did you install any necessary drivers and load them into your computer’s memory? See the documentation that came with your device for instructions.
  • Page 107: Diskette Problems

    Diskette Problems If you have trouble accessing data on a diskette, follow these steps to identify the problem: Is the diskette properly inserted in the drive? Remove the diskette and make sure it is inserted with the label facing Are you using the right type of diskette for your drive? The 3.5-inch drive in your computer can read either 720KB or 1.44MB diskettes.
  • Page 108: Diskette Drive Problems

    If the light is blinking continually, there may be a problem with the hard disk. Contact your Authorized EPSON Servicer or the EPSON Connection if this occurs. If you have set a timeout for the hard disk on the Power Management screen in Setup and the drive powered down, the hard disk may still be coming back up to speed.
  • Page 109: Software Problems

    Software Problems If you are having trouble with an application program, try the following solutions: If the application program does not start, check that you are following the correct procedure for starting the program, and that it is installed correctly. If the program is running, see if it includes on-line help to assist you in diagnosing the problem.
  • Page 110: Printer Problems

    Printer Problems You can solve most printer problems by following the instructions in your printer manual. If you have just connected the printer, check that the printer has power and is properly connected to the computer. If you have a serial printer or if you have problems feeding paper, check the printer manual for the correct DIP switch settings and for serial operation settings.
  • Page 111: Fax/Modem Problems

    Fax/Modem Problems If you are having trouble using your fax or modem software, see their respective software manuals for information. Also check the memory address (COM port) setting in the Fax/Modem option in Setup. It should match the setting in your fax and modem software programs.
  • Page 112 Type I or II cards, or one Type III card. If you aren’t sure your card is compatible, call the EPSON Connection or your Authorized EPSON Servicer to ask about tested cards. Did you run the MS-DOS MEMMAKER utility or load a memory manager (such as MS-DOS EMM386.EXE)? If so,...
  • Page 113 AUTOEXEC.BAT files to C:\, and copy the Windows .INI files to the C:\ WINDOWS directory. If none of these solutions solve your problem, contact the card manufacturer or call your Authorized EPSON Servicer or the EPSON Connection for assistance. 5 - 1 8...
  • Page 114: Appendix A Specifications

    Appendix A Specifications CPU and Memory System speed Memory video RAM Cache Clock/ calendar Upgradable 486 microprocessor installed in a PGA socket; includes 8KB of internal cache in write-back mode and integrated math coprocessor Fast speed and slow speed (8 MHz) available;...
  • Page 115: Controllers

    Controllers Video Diskette drive Hard disk PCMCIA A-2 Specifications Chips and Technology controller; 32-bit local bus interface to the microprocessor; supports enhanced video modes on an external monitor; supports resolutions from 640 x 480 in 256 colors on the color LCD and up to 1024 x 768 in 16 colors on an external monitor;...
  • Page 116: Interfaces

    Interfaces External VGA Parallel Serial External keyboard/ mouse Phone jack Speaker Audio input and output Port replicator Keyboard Trackpad Auto-sensing, 15-pin, D-sub, female connector for analog monitor ® Centronics compatible; 25-pin, D-sub, fern ale connector; standard S-bit parallel; supports standard (AT compatible) and bidirectional (PS/2 compatible) modes RS-232C, programmable, asynchronous, 9-pin, D-sub male connector...
  • Page 117: Fax/Modem

    Fax/Modem Volume Control Mass Storage Hard disk drive Diskette drive LCD Screen Screen type (all backlit) Resolutions and colors Diagonal measurement Setup Program A-4 Specifications Optional internal 14.4 baud send/ receive fax/ modem Knob adjusts sound of internal speaker or audio card (if installed) One removable internal IDE hard disk drive, 2.5-inch form factor;...
  • Page 118: Software

    Input voltage Input frequency Output voltage Size See the Software Support icon in the About EPSON on-line group for the latest information about the software included with your system and installed on the hard disk drive Rechargeable 12 Volt NiMH battery;...
  • Page 119: Environmental Requirements

    Caution Use only the adapters and replacement batteries designed for use with the ActionNote 800 series (lightweight AC adapter model number A882051, international AC adapter model number A882101, auto adapter model number A882241, and battery A882291). Environmental Requirements Condition Temperature Humidity (non-condensing) Altitude...
  • Page 120: Optional Equipment

    Optional Equipment 4MB, 8MB, 16MB, or 20MB memory expansion module Higher-performance microprocessor Hard disk drive upgrades in various capacities 14.4 internal fax/ modem 16-bit stereo audio card Additional NiMH batteries Extra AC adapter or international AC adapter Adapter for an automobile cigarette lighter External battery charger External keyboard N u m e r i c k e y p a d...
  • Page 121 A-8 Specifications...
  • Page 122: Appendix B Fax/Modem Command Set

    Appendix B Fax/Modem Command Set This appendix summarizes the built-in set of commands for the ActionNote fax/ modem. These commands are compatible with ® the Hayes S m a r t m o d e m The fax/ modem comes with software that you can use to manage your data and fax communications most of the time.
  • Page 123: At Commands

    AT Commands C o m m a n d Sr=n B - 2 Fax/Modem Command Set Description Escape code Repeat last command string Attention Answer immediate (incoming call) CCITT V.22 protocol at 1200 bps Bell 103/212A protocol at 1200 bps Carrier control option Dial;...
  • Page 124 AT commands (continued) C o m m a n d Description Enable extended result codes (O-5, 7, 10) Enable all result codes Disable long space disconnect Enable long space disconnect Software reset; recalls user configuration 0 Software reset: recalls user configuration 1 &C0 DCD signal always on &C1...
  • Page 125: Dial Modifiers

    AT commands (continued) Command &W1 &Y0 &Y1 &Zn=x Dial Modifiers Modifier AT S Registers Command Description Auto-answer ring number Ring counter Escape code character Carriage Linefeed character Backspace character Wait time, dialing Wait time, before carrier Dial pause duration Carrier response time B-4 Fax/Modem Command Set Description Save storable parameters as user configuration 1...
  • Page 126: At S Registers

    AT S registers (continued) Description Command Carrier loss disconnect Tone duration and spacing Escape guard time Reserved Option register S14* Reserved Self-test register Reserved S18* Self-test timer value Reserved Reserved Option register S21* S22* Option register Option register S23* Reserved S25* DTR delay value S26*...
  • Page 127: Fax Commands

    Fax Commands Fax command +FCLASS=n +F<command>? +F<command>? + FAA=n +FTS=n +FRS=n +FTM=n +FRM=n +FTH=n +FRH=n Result Codes Word C O N N E C T RING NO CARRIER ERROR CONNECT 1200 NO DIALTONE BUSY NO ANSWER CONNECT 2400 DATA +FCERROR B-6 Fax/Modem Command Set Function Select service class...
  • Page 128 Tel: (562) 232-8966 Fax: (562) 233-3197 Epson Costa Rica, S.A. San Jose, Costa Rica Tel: (506) 234-6666 Fax: (506) 225-5709 Epson Mexico, S.A. De C.V. Mexico, D.F., Mexico Tel: (525) 395-9944 Hot line: (91800) 50326 Fax: (525) 395-9499 Epson Do Brasil São Paulo, SP Brazil...
  • Page 129 EPSON U.S And International Marketing Locations Epson Deutschland GmbH Zülpicher Straße 6, 40549 Dusseldorf 11 Germany Phone: (49) (211) 56030 Fax: (49) (211) 504-7787 Epson Iberica, S.A. Avda. de Roma 18-26 08290 Cerdanyola de1 valles Barcelona, Spain Phone: (34) (3) 582-1500...
  • Page 130 —Distributors South America SISCO São Paulo, SP Brazil Tel: (5511) 549-4846 Fax: (5511) 549-4571 McSilver, S.A. Bogota, Colombia Tel: (571) 270-4303 Fax: (571) 230-9205 C.I.L.D.S.E. Quito, Ecuador Tel: (593) 2-54-3418 Fax: (593) 2-55-4780 A.J. Vierci & CIA Asuncion, Paraguay Tel: (595) (21) 449-220 Fax: (595) (21) 606-514 Infocenter Asuncion, Paraguay...
  • Page 131 Caribbean Caribbean Computer Systems, Ltd. Bridgetown, Barbados Tel: (809) 429-7050 Fax: (809) 429-6509 Computer Business Systems Kingston, Jamaica Tel: (809) 925-8600 Fax: (809) 925-8115 Boolchand Pessomal N.V. Curacao, Netherlands Antilles Tel: (599) 961-2262 Fax: (599) 961-4345 Micro International, S.A. Santo Domingo, Republica Dominicana Castries, St. Lucia, West Indies Tel: (809) 535-8110 Fax: (809) 535-3218 Complete Computer Systems...
  • Page 132 Index About EPSON on-line group, Intro-2 AC adapter automobile, 1-3 connecting, 1-3-6 international, 1-3, 3-1—12 lightweight, 1-3 model numbers, A-6 precautions, 2-2 problems, 5-6—7 specifications, 3-2, A-5 using, 3-1—2 Acoustical noise, A-6 Airplane travel precautions, 2-3, A-6 Altitude, A-6 APM interface, 3-6,3-10—11 AT commands, B-2 AT S registers, B-4—5...
  • Page 133 EMM386.EXE, 2-13, 5-17 Index Energy saving tips, 2-3 Energy Star, Intro-4, 2-3 Energy, conserving, 2-3 Environmental requirements, A-6 EPSON Accessories, Intro-6-7 America Forum, Intro-7, 2-20 Connection, Intro-5-7, 5-2, 5-10, 5-18 Extra Care Road Service, Intro-5—7 help, Intro-5-7 marketing locations, Intro-5...
  • Page 134 Intro-2, A-4 timeout, 1-12 Lights, indicator, see Indicator lights Local bus video, A-2 Low Battery, 1-12, 3-3 Marketing locations, EPSON, Intro-5 Mass storage, A-4 Math coprocessor, A-1 Maximum battery mode, 3-8 Maximum performance mode, 3-8 MEMMAKER utility, 2-13, 5-17...
  • Page 135 Memory adding, 4-16 addresses, 2-16 cache, Intro-2, 1-13, A-1 configuring, 4-18 manager program, 2-13, 5-17 module, 4-16—18, 5-15, A-1 RAM, Intro-2, 5-4, A-1 ROM, 1-9, 5-4, A-1, A-4 specifications, Intro-2, A-1 Microphone, 1-2 Microprocessor, see Processor Monitor, see External monitor Mouse configuring, 4-4 connecting, 4-4...
  • Page 136 Power (continued) problems, 5-5 sources, 3-1—6, 5-5, A-5 Power Management APM interface, 3-6, 3-10—11 automatic, 3-7—8 description, Intro-4, 3-6 features, 3-6 Idle mode, 3-7—8 Low Battery, 1-12, 3-3, 3-9 manual, 3-8—9 maximum battery mode, 3-8 maximum performance mode, 3-8 options, 1-12, 3-9, 5-8, 5-13 Setup screen, 1-12, 3-7—8 Standby mode, 3-7-8, A-2 Suspend mode, 3-3, 3-7—10...
  • Page 137 Setup program (continued) power-on password, 1-11, 1-13—15 prompt, 1-10 running, 1-9—16 serial port, 1-13 setup password, 1-11, 1-13—15 starting, 1-10, A-4 system date, 1-11 system time, 1-11 when to run, 1-10 SMARTDRV.EXE, 5-17 Software audio applications, C-1—2 manuals, Intro-3 preinstalled, Intro-3, A-5 problems, 5-14 version numbers, 5-2—3 Speaker, 1-2, A-3...
  • Page 138: Using Your Audio Card

    Appendix C Using Your Audio Card The optional 16-bit stereo audio card is Business Audio and SoundBlasterPRO compatible. When the card is installed in your ActionNote, the built-in audio input and output connectors are activated, allowing you to use accessories such as an external microphone, external speakers, or headphones.
  • Page 139 Audio applications (continued) Application Description Chime Plays a selected sound at intervals of 15, 30, or 60 minutes Reminder Provides two alarms that you can set with a variety of sounds Stopwatch Makes audio announcements of the time elapsed Timer Makes audio announcements of the time remaining Setup Allows you to change your audio card settings...

This manual is also suitable for:

Actionnote 880cActionnote 880cx

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