Your computer supports up to 1MB of external cache. If your system already has cache installed, it can be increased up to 1MB. However, you cannot install cache chips yourself. Please contact your Authorized EPSON Servicer if you want to install cache memory in your computer. Power Management The Windows®...
The illustration below shows the correct location of jumpers and other components on the system board in your computer.
Jumper Settings The jumpers on the system board have been renumbered, as shown in the tables below. The factory default settings are indicated by an asterisk (*). Miscellaneous jumper settings Parallel port ECP mode DRQ jumper settings CPU voltage jumper settings CPU voltage 3.3V 3.45V...
EPSON Connection is a service mark of Epson America, Inc. General notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. The Energy Star emblem does not represent EPA endorsement of my product or service.
Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. Unplug the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. Do not place the computer on an unstable surface or near a radiator or heat register.
Importantes instructions de sécurité Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marques sur l’ordinateur. Debrancher l’ordinateur avant de le nettoyer. N’utiliser qu’un chiffon humide. Veiller à ne pas renverser de liquides sur l’appareil. Ne pas placer l’ordinateur sur une surface instable ni prés d’une source de chaleur.
Wichtige Sicherheitshinweise Bitte lesen Sie diese Sicherheitshinweise, und heben Sie sie zur späteren Verwendung auf. Beachten Sie alle Warnungen und Anweisungen, die auf dem Computer angebracht sind. Ziehen Sie das Netzkabel des Computers vor der Reinigung heraus. Verwenden Sie zur Reinigung nur ein feuchtes Tuch. Achten Sie darauf, dass keine Flüssigkeiten auf dem Computer verschüttet werden.
Ziehen Sie den Computer heraus, und rufen Sie qualifiziertes Wartungspersonal, wenn eine der folgenden Bedingungen auftritt: Das Netzkabel oder der Netzstecker ist beschädigt; Flüssigkeit ist in den Computer eingetreten; der Computer wurde fallengelassen oder das Gehäuse ist beschädigt; der Computer funktioniert nicht ordnungsgemäss oder die Leistung hat sich merklich geändert.
Introduction Your new EPSON® computer is a full powered, full featured system that gives you complete access for all your business or home computer needs. And because your computer is plug and play compliant and designed to take advantage of Microsoft@ Windows®95, you’ll be able to use all the latest technology.
High-speed, PCI video controller with 64-bit DRAM video interface and 32-bit CPU interface Two PCI ATA-2 compatible, enhanced IDE interfaces supporting up to four IDE devices, such as hard disk drives and CD-ROM drives (two on each interface) 8 or 16KB of internal cache in the processor and up to 512KB of external cache on the main system board 1MB of onboard video memory for resolutions up to 1024 x 768;...
ISA and PCI Expansion Buses Your computer includes expansion buses for two types of option cards: ISA and PCI. The PCI bus provides extremely fast data transfer (33 MHz) for up to two high-performance PCI cards, such as high-speed video cards. PCI cards use plug and play technology that automatically configures resources used by the card, such as interrupt requests and memory addresses.
Where to Get Help If you purchased your computer in the United States or Canada, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers. EPSON also provides the following services when 9224911: you dial (800)
EPSON products is through the online services below. EPSON Bulletin Board Service You can call the EPSON Bulletin Board Service (BBS) at (310) 782-4531. No membership is required. Make sure your communications software is set to 8 data bits with 1 stop bit, no parity bit, and a modem speed up to 28.8 Kbps.
CompuServe online support CompuServe® members can call the Epson America Forum on CompuServe. If you are already a member, simply type EPSON at the menu prompt to reach the Forum. If you are not currently a member, you are eligible for a free introductory membership as an owner of an EPSON product.
Contents Introduction Computer Features Power-saving Features ISA and PCI Expansion Buses ....System and Video BIOS How to Use This Manual ..... . Where to Get Help Electronic Support Services .
Using Your Computer Chapter 3 Working Comfortably Using the Right Furniture ... Positioning Your Monitor ... Lighting Your Workspace ... Using the Keyboard and Mouse .
Installing and Removing Slimline Drives Chapter 5 Removing the Drive Mounting Bracket Installing a Hard Disk Drive in the Mounting Bracket ..Setting the IDE Device Jumpers ....Installing the Hard Disk Drive Replacing the Bracket in the Computer .
System I/O Address Map Connector Pin Assignments ..Tested Operating Environments Options Available From EPSON Glossary Index ......7-13 .
Chapter- 1 Setting Up Your System This chapter briefly describes how to set up your computer if you didn’t set it up already using the information in your User's Digest. It includes the following information: Choosing a location Setting the voltage selector switch C o n n e c t i n g s y s t e m c o m p o n e n t s Turning the computer on and off.
Setting the Voltage Selector Switch Your system is powered by a 200 Watt power supply. The power supply input voltage is controlled by a switch on the computer’s back panel that may be set to 110 VAC or 220 VAC. (The switch on your computer may read 115 VAC or 230 VAC;...
Connecting System Components Use the illustrations below to locate the ports on the back of your system as you connect the keyboard, monitor, printer, and other devices. The icons on the case identify the function of each port. Setting Up Your System...
Connecting a Keyboard or Mouse Refer to the illustrations under “Connecting System Components” as you connect your keyboard and mouse. To connect the keyboard, hold the cable connector so the arrow on the connector faces the icon on the computer case. Insert it into the keyboard port, marked with the icon shown at the left.
There should be two cables provided with your monitor: the monitor cable (to connect it to the computer) and the power cable (to connect it to a power source). On most monitors, the monitor cable is permanently attached to the monitor. If your monitor does not have an attached cable, connect the cable to it now.
Connecting a Parallel or Serial Device Your computer has one multi-mode parallel (printer) port and two serial ports. To connect a printer or other peripheral device, refer to the illustrations under “Connecting System Components” as you follow the appropriate instructions in this section.
Note If you use ECP mode (Extended Capabilities Port), check your parallel device software documentation for the correct DMA channel (DRQ) setting. Then set jumpers JP8 and JP18 to match this setting if necessary. See “Changing the Jumper Settings” in Chapter 4 for more information. the serial port Using If you have a printer, a modem, or other device with a serial...
WARNING To avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall outlet. Plug the other end of the cord into an electrical outlet. Turning On the Computer Once you set up your system, you’re ready to turn on the power.
Follow these steps to turn on your system: 1. Turn on the monitor, printer, and any other devices connected to the computer. 2. Turn on the computer by pressing the POWER button on the front panel. The power indicator lights up; then the computer performs its power-on diagnostics, which are a series of checks to make sure everything is working correctly.
You may want to run SETUP to adjust power saving features or establish passwords. See Chapter 2 for instructions. If you don’t Del, press your computer loads the operating system. Turning Off the Computer Whenever you turn off your system, follow these steps: Save your data, exit any application programs, and exit or shut down Windows.
Chapter 2 Running SETUP and Installing Drivers If you’ve added options or you want to customize your computer, you can use a configuration program called SETUP, which is contained within the BIOS on the system board. SETUP allows you to change the settings for your hardware configuration, security options, and power-saving features.
Starting the SETUP Program When you start your computer, it performs some power-on diagnostics. During these diagnostics, you may see the following message: Press <DEL> Del. Press This message is only on the screen for a few seconds. If you missed it, restart your computer and try again. If, during power-on diagnostics, the system detects an error in your system configuration, you hear two beeps and see an error message followed by this message:...
The table below lists some of the keys you can use to perform SETUP operations. SETUP function keys Move the cursor to the next or previous modifiable option Move the cursor to the top or bottom of the menu Display a help screen describing the option currently selected Select the previous value Select the next value...
System Setup options Option Settings System Time hh:mm:ss System Date mm dd, Video System EGA/VGA * Monochrome CGA 80X25 System Memory system memory size Extended Memory extended memory size Diskette Drive A 3.5 inch, 1.44MB * (A) and B 3.5 inch, 720KB 5.25 inch, 1.2MB 5.25 inch, 360KB 3.5 inch, 2.88MB...
Using the Fixed Disk Setup Option Fixed Disk Setup disk drives connected to the primary and secondary IDE interfaces in your system. When you select this option, you see the Fixed Disk Setup screen. Note These options do not configure other IDE devices, such as CD-ROM drives, connected to the secondary IDE interface.
Some older drives may not support the auto-sensing feature. If the drive parameters sensed by the computer do not match your drive, define your own drive type or reformat the disk. You may also need to set the remaining options on the screen. See the next section for instructions on defining your own drive type.
Using the Advanced System Setup Options When you select the see the Advanced System Setup screen, from which you can configure the computer’s integrated peripheral devices (such as the parallel and serial ports), cache memory, shadow memory, the advanced chipset features, and PCI devices. To avoid possible configuration problems, it is a good idea to leave these options at their default settings.
Integrated Peripherals the table below. Integrated peripherals options Option COM Port 1 COM Port 2 LPT Port LPT Mode Floppy Controller * Default setting Running SETUP and Installing Drivers Description Settings 3F8, IRQ4 * (COM1) Assign the address for the built-in 2F8, IRQ3 * (COM2) primary and secondary serial 338, IRQ4...
Configuring cache memory Enabling cache memory improves system performance when retrieving and processing large amounts of data on systems with external cache installed. To avoid possible configuration problems, leave these options at their default settings unless a peripheral you have installed requires that you make changes. See your peripheral documentation for information.
Configuring shadow memory You can enable video BIOS shadowing or configure shadowing for specific option ROM memory blocks. Note For the best system performance, always leave the shadow (the default setting). Your computer can access RAM faster than ROM. The options on this screen allow your system to copy the contents of its video ROM and any optional ROMs into RAM.
The table below lists the advanced chipset options. Advanced chipset control options Default setting to provide optional performance with most configurations Configuring PCI devices Select Devices from the Advanced System Setup screen to configure the devices connected to the PCI option slots in your computer.
Setting the Boot Options When select see the Boot Options screen, which allows you to define the drive boot sequence and determine which power-on diagnostic tests the computer performs when you start your system. Boot sequence the computer checks the drives for an operating system when you turn it on or reset it.
Selecting the Security and Anti-Virus Options W h e n y o u s e l e c t S e c u r i t y a n d A n t i - V i r u s f r o m t h e Main Menu, you see the Security and Anti-Virus screen, which allows you to set passwords and other options, as described below.
Entering or changing passwords To specify a User password, you must first specify a Supervisor password. Follow these steps to enter or change a password: 1 . S e l e c t S e t S u p e r v i s o r P a s s w o r d a n d p r e s s You see a Set Supervisor Password window.
Using the virus protection features Diskette access to your diskette drives based on the password levels you have defined. This prevents unauthorized users from accessing the drives and possibly introducing a virus to your system. You can restrict diskette access only if passwords are enabled and you have enabled the Supervisor If you select...
Using the Green PC Features Green PC Features Select the Green PC Features screen. The options on this screen allow you to control the computer’s Energy Star compliant, power-saving features described in the table below. For more information about the energy-saving operations of your computer, see “Using Your Green PC Features”...
Green PC options (continued) Option Settings System Suspend 2 minutes* Timer 4 minutes 8 minutes 16 minutes 32 minutes 64 minutes 128 minutes 256 minutes 512 minutes Disabled VGA with Power VESA DPMS Down feature Standard None * Non_SMI CPU Generate IRQlO * support Generate lRQl5...
When you leave SETUP, you can save your settings or exit SETUP without saving your settings. You can also return all values to the factory defaults. To leave SETUP, press SETUP Main Menu, you can perform the functions described in the table below.
In order to install the drivers, you need to create install diskettes using the utility program on your computer. See the User's Digest for instructions. Once you create the diskettes, you can install drivers for these programs: MS-DOS W i n d o w s Windows NT ®...
Running the lnstallation Program Follow these steps to install the PCI IDE drivers: Insert the PCI IDE Drivers diskette in drive A. Access the DOS prompt, if you are not there already 3 . T y p e and press 4.
README file on the diskettes. To obtain drivers for additional applications or new drivers as they become available, contact the EPSON Connection or access one of EPSON’s electronic support services. Running SETUP and Installing Drivers...
Chapter- 3 Using Your Computer This chapter describes the following operations: W o r k i n g c o m f o r t a b l y Backing up your files Using energy wisely Using your Green PC features Inserting and removing diskettes Stopping a command or program Resetting the computer...
Take a few minutes to read this section for suggestions about: Using the right furniture Positioning your monitor Lighting your workspace Using a keyboard and mouse Maintaining good posture and work habits. Using the Right Furniture Selecting a good desk and using the right type of chair can make a big difference in your level of comfort.
Adjust the height of your chair so when you are using the keyboard or mouse your upper arms are vertical and your forearms and wrists are horizontal. For good circulation, your feet should rest flat on the floor with your lower legs vertical and your knees level with your hips.
Lighting Your Workspace Appropriate lighting increases your comfort and productivity, and it’s good for your eyes. Arrange your computer and light sources to minimize glare and bright reflections. Position the monitor so that any windows in the room face the sides of the monitor, not the front or back.
Keep your hands and fingers relaxed when you are typing and try not to press the keys too hard; using too much force creates tension in your hands. Remove your hands from the keyboard when you are not using it and take frequent breaks to stretch your hands and fingers.
Backing Up Your Files To protect your data, it is a good idea to back up your files regularly. You should also make backup copies of any diskettes you have that contain programs (your system may have come with a utility installed on the hard disk drive to do this for you) and store the copies away from your originals.
Using Your Green PC Features Your computer includes features that lower the power usage of the microprocessor and other components when the system has been inactive for a selected period of time. Using the SETUP program, you can customize inactivity timers for three power-saving modes: Doze, Standby, and Suspend.
To resume activity when your system is in a power-saving mode, press a key or move the mouse. If your system was in Doze mode, the monitor immediately displays and you can access your system right away. If your system was in Suspend mode, it takes a few moments for the monitor to display and for the hard disk drive to return to active mode.
When you want to remove the diskette, make sure the drive light is off; then press the release button. Remove the diskette and store it properly. C a u t i o n Never remove a diskette, reset the computer, or turn it off while a diskette drive light is on.
If you are using Windows, press instructions on the screen. If these methods do not work, you may need to reset the computer. Do not turn off the computer to exit a program or stop a command unless you have to, because the computer clears any data you did not save.
If resetting the computer does not correct the problem, you probably need to turn it off and on again. Remove any diskette(s) from the diskette drive(s). Turn off the computer and wait 20 seconds. Then turn on the computer. Using a Password Using SETUP, you can define both a Supervisor level password and a User level password.
If you don’t enter the correct password the first time you type it, you can try two more times. If you haven’t entered the correct password on the third try, the computer locks up to prevent unauthorized access. You see the message: SYSTEM DISABLED You must either turn off the computer or press the RESET button to start over.
Chapter- 4 Installing and Removing Options You can enhance the performance of your computer by adding optional equipment such as option cards, and system, video, or cache memory modules, or by upgrading the processor. If you have this manual online only, be sure to print out the chapter before performing any of the procedures it describes.
Caution Never install options or change jumper settings when the computer is turned on or the power cable is connected. Removing the Cover You need to remove the computer’s cover to install any of the options described or to install or remove a drive (as described in Chapters 5 and 6).
Remove the screws securing the cover (three on the slimline computer and six on the tower computer), as shown below. Save the screws to secure the cover again when you are through. Slimline computer Tower computer Installing and Removing Options...
6. Grasp the sides of the cover and lift it off as shown below. For the slimline computer, lift up the cover at an angle and then pull it off. For the tower computer, pull the cover straight back until it clears the case. Slimline computer front bezel...
Set the cover aside Ground yourself to the computer by touching the metal surface of the back panel. WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover. If you are not properly grounded, you could generate an electric shock that could damage a component when you touch it.
Locating the Infernal Components As you follow the instructions in this chapter, refer to the illustration below to locate the major components inside your computer. voltage regulator Installing and Removing Options...
Changing the Jumper Settings The jumpers on the system board are preset to factory default positions, indicated by an asterisk (*) in the tables below. (See the illustration under “Locating the System Board Components” to locate jumpers.) Use the information in this section to change jumper settings, if necessary.
CPU type jumper settings CPU type Intel Intel Cyrix Jumper 4-10 Installing and Removing Options...
CPU voltage jumper settings Default setting depends on installed processor Cache jumper settings Cache configuration 128KB (32K x 8 SRAMs in Bank 0) 256KB (32K x 8 SRAMs in Banks 0 & 1) 512KB (64K x 8 SRAMs in Banks 0 & 1) 512KB (128K x 8 SRAMs in Bank 0) CPU clock jumper settings...
Setting the Jumpers To change a jumper setting, follow these steps: Refer to the illustration under “Locating System Board Components” to locate the jumpers. If any option cards are installed in your computer, you may need to remove them to access the jumpers. See “Removing an Option Card”...
To move a jumper from one position to another, use needle-nose pliers or tweezers to pull it off its pins and gently move it to the desired position. Caution Be careful not to bend the jumper pins or damage any components on the main system board.
The following table shows the recommended SIMM configurations. Do not install SIMMs in any other configuration. 4-14 Installing and Removing Options...
SIMM configurations (continued) Installing and Removing Options 4-15...
SIMMs operate at the same speed. Your SIMM sockets may not look exactly like the ones in the illustrations. If you’re not sure how to install SIMMs, contact the EPSON Connection or your Authorized EPSON Servicer and ask for assistance. 4-16...
Inserting SlMMs Make sure the computer is turned off and the cover is off. Then follow these steps to install SIMMs: Refer to the illustration under “Locating the Internal Components” to locate the SIMM sockets in the corner of the main system board. Remove any option cards that may be blocking your access to the SIMM sockets.
Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown below, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly, do not force it;...
Removing SlMMs If you need to remove SIMMs from your computer (to install different ones, for example), follow the steps below: Use the illustration under “Locating the Internal Components” to locate the SIMM sockets in the corner of the main system board. Remove any option cards that may be blocking your access to the SIMM sockets.
If you are inserting different SIMMs, follow the instructions under “Inserting SIMMs” to install them. Replace any option cards you removed, as described under “Installing an Option Card.” Replace the computer’s cover as described under “Replacing the Cover. “Then see “Post-installation Procedures” for instructions on configuring your computer with your new memory size.
As you install option cards, keep these guidelines in mind: Make sure you know whether the card you are installing is an ISA card or a PCI card, so you can install it in the correct type of slot. If you have an S-bit ISA card, you can install it in a 16-bit ISA slot, as long as it fits.
Installing a Card in the Slimline Computer (3-slot Side) The option card connector board in the slimline computer has two slots on one side and three slots on the other side. Although the illustration shows an ISA card, you can use the same instructions for installing a PCI card.
Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel the card fit into place. If it does not go in smoothly, do not force it; pull the card all the way out and try again. 4.
Hold the card along the top corners and guide it into the slot Once the connectors reach the slot, push the card in firmly (but carefully). You should feel the card fit into place. If it does not go in smoothly, do not force it; pull the card all the way out and try again.
Installing a Card in the Tower Computer Follow these steps to install an option card in the tower computer. Although the illustration shows a PCI card, you can use the same instructions for installing an ISA card. Remove the retaining screw securing the option slot cover to the computer, as shown below.
Hold the card along the top corners and guide it into the slot (If you are installing a full-length card, insert the front edge of the card into the corresponding guide inside the computer’s front panel.) Once the connectors reach the slot, push the card in firmly but carefully.
Removing an Option Card You may need to remove an option card to access components on the main system board or if you no longer need it. Refer to the illustrations under “Installing an Option Card” for your computer type as you follow these steps: If you are removing a card from the tower computer or from the three-slot side on the slimline computer, first remove the retaining screw securing the option card to the...
Note that your video memory sockets may not look exactly like the ones in the illustration. If you’re not sure how to install video memory chips, contact the EPSON Connection or your Authorized EPSON Servicer and ask for assistance. Follow these steps to install video memory chips: 1.
Gently press the chip into the socket; then push down firmly on both ends to make sure it is well-seated. Repeat steps 3 and 4 to install the other chip Replace any option cards you removed; see “Installing an Option Card” for instructions. Replace the computer’s cover as described under “Replacing the Cover.”...
Note that your cache memory sockets may not look exactly like the ones in the illustration. If you’re not sure how to install cache memory chips, contact the EPSON Connection or your Authorized EPSON Servicer and ask for assistance. Follow these steps to install the external cache (if you have a...
3. Inspect each cache memory chip; the pins should point inward at slightly less than a 90° angle. If any of the pins are bent or crooked, straighten them gently with your fingers or with small tweezers to align them with the other pins.
You can upgrade your processor with a more powerful one to improve system performance; see Appendix A for a list of compatible processors. If you’re not sure how to install a processor, contact the EPSON Connection or your Authorized EPSON Servicer and ask for assistance.
2. If there are any option cards in your way, remove them. See “Removing an Option Card” for instructions. 3. To open the socket, locate the handle at the base of the socket. (The handle rests under a plastic tab.) Press the handle down and away from the tab;...
Make sure the pins in the processor are directly over the holes in the socket. Then gently push the processor straight into the socket, pressing evenly on all sides. If you are installing a 486 processor rather than an Intel Pentium OverDrive processor, you’ll see an extra row of holes around the outside of the socket.
Post-installation Procedures After you install or remove options such as memory modules or option cards, you must run SETUP to update the computer’s configuration. If you are using Windows 95, you need to turn on the Reset Configuration Data option. See “Starting the SETUP Program”...
Chapter 5 Installing and Removing Slimline Drives This chapter describes how to install and remove optional drives in your slimline computer. If you have this manual online only, be sure to print out this chapter before performing any of the steps it describes. You can use these instructions to install a variety of devices, such as hard disk drives, diskette drives, tape drives, CD-ROM drives, PCMCIA card readers, optical drives, or other mass...
Your slimline computer can hold up to four mass storage devices, including the diskette drive that came with your system. You can replace the existing hard disk drive in the internal mounting bracket below the diskette drive. In the externally accessible bays, you can install a CD-ROM drive or another type of drive.
Follow these steps: Remove the two cables from the diskette drive, as shown below. Grasp the connectors and pull them straight out so you do not bend the pins; do not pull on the cables. Remove the two cables from the hard disk drive Installing and Removing Slimline Drives...
3. Remove the screws securing the bracket to the drive bay and brace. Save the screws for later use. drive bay 4. Slide the bracket away from the front of the computer and lift it out. Installing a Hard Disk Drive in the Mounting Bracket You can install a new hard disk drive below the diskette drive in the mounting bracket once you have removed the bracket...
This section includes steps for the following procedures: Setting the IDE device jumpers Installing a hard disk drive in the mounting bracket Replacing the mounting bracket in the computer Connecting the drive cables Setting the IDE Device Jumpers Before you install any IDE device, be sure to check its jumper settings.
Installing the Hard Disk Drive Before you install the hard disk drive, turn it over so you can see the circuit board, as shown below. Locate the side of the drive connector containing pin 1, indicated by a “1” or “2” printed on the board.
Align the holes in the drive with the oval-shaped holes in the bracket. Secure the drive with two or four screws, depending on the location of the holes. Replacing the Bracket in the Computer Follow these steps to replace the bracket in your computer: Lower the bracket into the mounting area and slide it forward, inserting the front of the diskette drive through the drive slot in the front panel of the computer.
Make sure the holes in the bracket are aligned with the holes in the drive bay and brace. Then secure the bracket with the screws you removed previously. Connecting the Drive Cables After you replace the bracket, you need to connect the cables for both the hard disk drive and the diskette drive.
Connecting the hard disk drive cables After you replace the bracket, you need to connect the cables to the hard disk drive. Follow these steps: 1. Locate one of the IDE device cables that are connected to the IDE interfaces on the system board. They are flat cables with a system board connector on one end and two IDE device connectors on the other end.
2. Identify the IDE device connector on the IDE device cable that you will use. 3. Locate pin 1 on the drive connector. If you do not see it on the connector casing and you did not locate it before you replaced the drive bracket, you may have to remove the drive and turn it over to check the circuit board.
Make sure the holes in the cable connector fit over all the pins; then push in the connector. 6. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) 7.
Reconnecting the Cables to the Diskette Drive Refer to the illustration below while you follow these steps: red wire Locate the connector on the diskette drive ribbon cable. Identify pin 1 on the drive and align the connector so that the red wire is at pin 1.
Removing a Hard Disk Drive From the Mounting Bracket You may need to remove a hard disk drive for service or for replacement. Caution Before you remove a hard disk drive, make sure you have backup copies of all your files and programs. You can use backup software or the backup utility in your operating system.
Slide the bracket away from the mounting area and lift it out Remove the screws securing the hard disk drive to the bracket and slide the drive out of the bracket. Replace the bracket following the instructions under “Replacing the Bracket in the Computer.” If you have finished installing or removing drives, replace the computer’s cover, as described under “Replacing the Cover”...
A table in the “Information for Qualified Hard Disk Drives” section of Appendix A lists the master and slave jumper settings for high-capacity, EPSON-qualified IDE hard disk drives. If your drive is not listed or you need more information, see the documentation that came with your drive or contact the manufacturer.
Attaching Mounting Frames to the Drive If you are installing a 3.5-inch wide drive, you need to attach mounting frames to it so that the drive fits in a 5.25-inch wide bay. These frames usually come with your drive. Follow these steps to attach mounting frames to a drive: Locate the two mounting frames and four screws that came with the drive.
Installing the Drive Follow these steps to install a drive in the upper or lower external drive bay: Using a screwdriver, reach inside the back of the drive bay and insert the screwdriver into one of the holes in the metal plate covering the drive bay slot.
3. Slide the drive through the slot into the bay until it is flush with the front of the computer. 4. Align the slots at the side of the drive bay with the mounting holes in the drive or mounting frames. Then secure both sides of the drive to the bay using the retaining screws that came with the drive.
Connecting the Drive and Power Cables If your IDE device cable is already connected to the IDE interface, follow the steps in this section to connect the cable to the drive. Follow these steps to connect the drive and power cables: 1.
Make sure the holes in the cable connector fit over all the pins; then push in the connector. If you do not correctly align the holes with the pins, you 5. Locate one of the power supply cables that lead from the power supply.
7. If you are installing a CD-ROM drive, you need to connect the audio cable; it has small plastic connectors at either end. Follow the instructions that came with your sound card to connect the audio cable to the card. If you need to install a sound card first, follow the instructions under “Installing an Option Card”...
11. If you have finished installing or removing drives, replace the computer’s cover, as described under “Replacing the Cover” in Chapter 4. Then see “Using the Fixed Disk Setup 0ption” in Chapter 2 for instructions on defining your new drive configuration. Removing a Drive from an External Bay You may need to remove a drive for service or replacement.
Remove the screws securing the drive on both sides. Reach behind the drive and gently push it out through the front of the bay; then pull it out of the slot. Once you have removed the drive, replace the faceplate by inserting one side of the plate, then gently pressing on the other side until it snaps into place.
Chapter 6 Installing and Removing Tower Drives This chapter describes how to install and remove optional drives in your tower computer. If you have this manual online only, be sure to print out this chapter before performing any of the steps it describes. You can use these instructions to install a variety of devices, including hard disk drives, diskette drives, tape drives, CD-ROM drives, PCMCIA card readers, optical drives, or other...
Install a drive in the rear internal drive bracket Remove a drive from the rear internal drive bracket. Also consult the documentation that came with your drive for additional information. Your tower computer can hold up to seven mass storage devices, as described in the table below.
“Information for Qualified Hard Disk Drives” section of Appendix A lists the master and slave jumper settings for EPSON-qualified, high-capacity, IDE hard disk drives. If your hard disk drive is not listed in that table, check the documentation that came with it or call the manufacturer for the jumper settings.
Note Before you install the hard disk drive, turn it over so you can see the circuit board, as shown below. Locate the side of the drive connector containing pin 1, indicated by a “1” or “2” printed on the connector or the board. You need to know the location of pin 1 when you connect the hard drive cable.
Installing the Internal Drive Follow these steps to install a drive in the front internal bay: Position the drive so its drive and power connectors face the back of the computer and its circuit board is on the bottom. Slide the drive into the front internal drive bay as shown below.
Connecting the Cables to the Front Internal Drive Follow these steps to to the front internal drive: Locate the IDE device cables that are connected to the IDE interface on the system board. They are flat cables with a system board connector at one end and two IDE device connectors at the other end.
4. Position the connector on the cable so the red wire aligns with pin 1 on the drive. Make sure the holes in the cable connector fit over all the pins; then push in the connector. 5. Locate one of the power supply cables that lead from the power supply.
If you have finished installing drives, replace the computer’s cover, as described under “Replacing the Cover” in Chapter 4. Then see “Using the Fixed Disk Setup Option” in Chapter 2 for instructions on defining your new drive configuration. Removing a Drive From the Front Internal Drive Bay You may need to remove a hard disk drive for service or for replacement.
Follow these steps to remove a drive from the front internal drive bay: Remove the drive and power cables from the back of the drive. Installing and Removing Tower Drives...
Remove the four screws securing the drive to the drive bay. There are two screws on each side of the drive. Slide the drive out the back of the bay. If you removed the only IDE device connected to the interface the device used, you may want to disconnect the device cable from the interface on the main system board and remove it from the computer.
Installing a Drive in an External Bay Follow these steps to install a drive in an externally accessible drive bay: Reach inside the back of the drive bay and insert the screwdriver into one of the holes in the metal plate covering the drive bay slot.
Slide the drive into the front of the bay and secure it to the bay using the four screws that came with the drive. Connect the appropriate drive ribbon cable to the drive. If you are installing an IDE device, follow the instructions under “Connecting the Cables to the Front Internal Drive.”...
Now locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) Align the notched corners of the cable’s connector and the drive’s power connector; then push in the cable connector. N o t e Your system includes five power supply cables;...
If you are installing a CD-ROM drive, you will need to connect the audio cable; it has small plastic connectors at either end. Follow the instructions that came with your sound card to connect the audio cable to the card. If you need to install a sound card, follow the instructions under “Installing an Option Card”...
Removing a Drive From an External Bay Follow these steps to remove a drive from an externally accessible drive bay: Disconnect the drive and power cables from the back of the drive you will remove. Also remove the audio cable if you are removing a CD-ROM drive.
Remove the four screws (two on each side) securing the drive to the drive bay. Then slide the drive out through the front of the bay If you are not installing an externally accessible drive in the open drive bay, you need to install a faceplate for that bay. Push the faceplate into the open bay until the tabs on the plate click into place.
If you removed the only IDE device connected to the interface the device used, you may want to disconnect the device cable from the interface on the main system board and remove it from the computer. If you have finished installing or removing drives, replace the computer’s cover, as described under “Replacing the Cover”...
Place the rear internal drive bracket on your work surface as shown in the illustration below. Position the drive so that its drive and power connectors face the end of the bracket shown below. Then slide the drive into the appropriate bay in the bracket and secure it with the four screws that came with the drive.
To connect the drive ribbon cables to the drives in the rear internal bracket, first locate pin 1 on each drive’s connector. The number 1 or 2 may be printed on the drive’s connector or circuit board to identify the side of the connector containing pin 1.
Note Your system includes five power supply cables; three with full-size connectors and two with smaller connectors. If you need more than these five connectors, you can purchase Y-adapters for power supply cables at most computer accessory stores. A Y-adapter allows you to use one connector for two devices.
Follow these steps to remove a drive from the rear internal bracket: Remove the drive and power cable from the back of each drive in the rear internal bracket. If you are removing the only IDE drive connected to the interface, you may want to disconnect the device cable from the interface on the main system board and remove it from the computer.
Remove the four screws securing the rear internal drive bracket to the computer’s back panel and slide it out of the computer. Remove the four screws securing the drive to the bracket and slide the drive out of the bracket. 6-22 Installing and Removing Tower Drives...
Replace the bracket as shown below and secure it to the back panel with the four screws you removed earlier. If there is a drive installed in the rear internal bracket, follow steps 6 through 8 under “Installing a Drive in the Rear Internal Bracket”...
Chapter 7 Troubleshooting If you have any problems with your computer, refer to this chapter. You can correct most problems by adjusting a cable connection, repeating a software procedure, or resetting the computer. The troubleshooting suggestions in this chapter are organized in general categories, as listed below.
Controller problems External cache problems. If the suggestions here do not solve the problem, contact your Authorized EPSON Servicer or the EPSON Connection for help. Identifying Your System When you request technical assistance, be ready to provide the serial number and “A” code or model number of your...
System BIOS version: System configuration: Operating system version: Software versions: CONFIG.SYS: AUTOEXEC.BAT: Restart your system. You’ll see the system BIOS version number displayed on the screen during power-on diagnostics. Start SETUP and make a note of all your configuration option settings. At the MS-DOS prompt, type Enter.
The Computer Will Not Start The power light is on, but the computer does not start. Place a boot or startup diskette in drive A and turn on the computer again. Caution If you turn off the computer, always wait at least 20 seconds before turning it back on to prevent damage to its circuitry.
If you replace the processor, make sure the new processor is installed correctly, and that the notch on the processor is aligned correctly on the system board. If you did not align it correctly, the system won’t start. Also make sure the jumpers are set correctly for your processor.
You reset the computer, but its still does not respond. Try turning the computer off, wait 20 seconds, and turn it on again. Your system suddenly stops operating. You may have overloaded the power supply. See your option card manuals for the power requirements of your cards. Then check “Option Slot Power Limits”...
Monitor Problems There is no display on the screen. Check that the monitor’s power switch is on and that its power light is on. Also, the computer may be in a power-saving mode. When you press a mouse button or a key on the keyboard, see if the monitor displays an image.
The power switch is on but the power light is not on. If the monitor is Energy Star compliant, it may be in a power-saving mode. Press a mouse button or a key on the keyboard to activate the monitor. Turn off the monitor’s power, wait five seconds, and turn it back on.
If reinserting the diskette does not solve the problem, insert the diskette in another diskette drive of the same type. If you can read the diskette in a different drive, your drive may be faulty. The diskette is the right type, but you still see an error. Check that the diskette is not write-protected, preventing the drive from writing to the diskette.
SETUP is enabled. See “Configuring integrated peripherals” in Chapter 2 for more information. The diskette drive is making loud or unusual noises. Contact your Authorized EPSON Servicer or the EPSON Connection. Hard Disk Drive Problems A newly installed hard disk drive is not working properly or ifs performance is not what you expect.
You see a hard disk drive error when you start your system. Run SETUP and check that your system is auto-sensing the correct drive type. If SETUP cannot automatically detect the hard disk drive type or displays information that does not match your drive, you may need to define your own drive type.
If you cannot access data on your hard disk or you are seeing read/ write errors, the disk may have a physical problem. Contact your Authorized EPSON Servicer or the EPSON Connection. CD-ROM Drive Problems Your system won‘t read a CD- ROM drive Make sure the drive contains the correct CD-ROM disc.
After you have changed JP49, restart your system, leave it on for a few seconds, then turn it off again. This resets the SETUP values to their factory defaults. Both the Supervisor and the User passwords are disabled. Remove the jumper from JP49. Then turn the computer on again.
The application program cannot read from or write to the hard disk drive. If you have enabled the option in SETUP, your application may be timing out during the few seconds when the hard disk drive returns to its full speed.
If you connected a scanner to the parallel port, make sure the port is set for bidirectional operation (ECP mode) ; see “Configuring integrated peripherals” in Chapter 2 for more information. If you use ECP mode, check your parallel device software documentation for the correct DMA channel (DRQ) setting;...
Make sure the option card is not touching any other card or component on your main system board. If you installed a PCI card in a PCI slot, check to see that the PCI options in SETUP are set correctly for your card. For more information, see “Configuring PCI devices”...
Controller Problems You see a controller error for the drive controllers or the I/O port controllers when you start your system. If the error message refers to your PCI IDE controller, make sure jumper JP25 is set to off; see “Changing the Jumper Settings”...
See “Changing the Jumper Settings” or “Installing External Cache” in Chapter 4 for more information about these procedures; see “Configuring cache memory” in Chapter 2 for instructions on setting the cache options in SETUP. 7-18 Troubleshooting...
D M A a s s i g n m e n t s H a r d w a r e i n t e r r u p t s System memory map System I/O address map Connector pin assignments Tested operating environments Options available from EPSON. Specifications...
CPU and Memory 32-bit CPU Green PC energy saver System speed Memory video RAM Shadow RAM Specifications Upgradable 486-class processors Energy Star compliant, low-power doze, standby, and suspend modes for the CPU, hard disk drive, and video signals sent by the computer to the monitor;...
Cache Math coprocessor Clock/ calendar Controllers PCI Chipset Video Diskette 8 or 16KB of internal cache in the processor; supports 128, 256, or 512KB of external cache with 32K x 8,64K x 8, or 128K x 8, 15ns or 20ns SRAM DIP chips and a 32K x 8 tag chip Math coprocessor built into the processor on all DX and Intel Pentium OverDrive...
Hard disk Interfaces Monitor Parallel Serial Keyboard Mouse Specifications Two PCI, ATA-2 compatible two-channel, local bus IDE interfaces on main system board support up to four IDE devices (two on each channel); CD-ROM drives cannot be connected to the same channel as hard disk drives;...
Option slots Speaker Mass Storage Diskette drive t y p e s Hard disk drive types Connector card with five I/O expansion slots; three ISA compatible (8.33 MHz bus speed), two PCI compatible (33 MHz bus speed) Internal Slimline Internal mount: One 3.5-inch wide, one-inch high drive Externally accessible mounts: One 3.5-inch wide, one-inch high drive...
Other devices Keyboard Mouse SETUP Program System security Virus protection Power Supply Input ranges Maximum output Frequency A-6 Specifications Half-height tape drive, CD-ROM drive, optical drive, PCMCIA card reader, or other storage device; 5.25-inch, or 3.5-inch with mounting frames Detachable, two-position height; 101, 102, or 104 sculpted keys;...
Cables Option Slot Power Limits Physical Characteristics Environmental Requirements Condition Temperature Humidity (non-condensing) Altitude Two to main system board, five to mass storage devices; for more than five devices, Y cables can be installed on the existing cables 41” to 90” F (5”...
Processor Upgrades The computer’s processor can be upgraded by replacing the existing processor with a faster one. The following table lists supported processors and voltages. Supported processors When you replace the processor, you need to check the settings of a number of jumpers. See “Changing the Jumper Settings” in Chapter 4 for a complete list.
Information for Qualified Hard Disk Drives The following table lists parameters for hard disk drives qualified for use in your computer. Hard disk drive parameters Precomp zone 0 Landing zone 2 4 7 9 Sectors A-10 Specifications 1652 1050 8 2 6 8 2 6 1048 9 8 9...
Tested Operating Environments Although your system will run most software applications, the following operating environments have been tested for compatibility with your system. Microsoft MS-DOS 3.3 and later Novell DOS@ NovellNetWare*3.12 and 4.1 Novell Personal NetWare ® OS/2, including version 3.0 (Warp) ®...
Glossary Address The location where information is stored in a computer’s memory. ATA-2 AT Attachment. A drive interface that provides high speed and high capacity data transfer. BIOS Basic Input/ Output System. Routines in ROM (Read Only Memory) that handle the transfer of information in your operating system.
Controller A processor, interface, port, or adapter that translates data between the CPU and a peripheral device, such as a hard disk, diskette drive, keyboard, or video monitor. Controllers convert data from one format to another, match speeds between devices that operate at different speeds, and isolate peripheral hardware from software.
DRAM Dynamic Random Access Memory. A type of memory that stores large amounts of information. Extended Capabilities Port. The parallel port mode in your computer that provides bidirectional signals for the parallel port and includes other enhanced functions. Expansion bus An internal bus that provides high-speed connections for internal peripherals that enhance the performance of your computer.
Integrated Drive Electronics. A type of interface in which the controller is on the drive instead of on a controller card. Interface A physical or software connection used to transmit data between equipment or programs so they can work with each other.
Jumper A small movable plug that connects two pins on a device’s circuit board. Jumpers alter the operation of a particular function. Logical Block Address. A method of accessing large-capacity hard disk drives. Local bus An internal bus that controls the connections from the processor to the VGA and IDE interfaces.
Option card A circuit board you can install inside the computer to provide additional capabilities, such as a modem or an additional I/O port. Option cards plug directly into option slots so you don’t have to alter a computer’s circuitry to enhance your system. Parallel An interface that transmits data simultaneously over separate wires in a cable.
Processor A small CPU on one semiconductor chip. See also CPU. Random Access Memory. The area of the computer’s memory used to run programs and store data while you work. All data in RAM is erased when you turn off or reset the computer. Real- time clock A battery-powered clock inside the computer that tracks the time and date, even when the computer is turned off.
Shadow RAM The system’s ability to copy the contents of the system, video, and external BIOS ROMs into RAM to speed up processing. SIMM A small circuit board, commonly called a SIMM (single inline memory module), that contains surface-mounted memory chips.
Video Graphics Array. A high-resolution display adapter that provides a variety of video modes. Video adapter card A circuit board that can be installed in one of the computer’s option slots to control the way a monitor displays text and graphics.
SETUP program (continued) exiting, 2-18 extended memory, 2-4 fixed disk setup, 2-5–6 floppy check option, 2-12 function keys, 2-3 Green PC Features, 2-16–17, A-2 help screen, 2-3 keyboard, 2-4 Main menu, 2-2 memory shadow, 2-10 password options, 2-13–14 restoring default values, 2-18 saving settings, 2-18 security options, 2-13–15, A-6 starting, 2-2–3...
Tag SRAM, see Cache memory Tape drive, 5-1, 6-1, A-6 Technical support, Intro-4 Temperature requirements, 1-1, Troubleshooting, 7-1–18 Turning off computer, 1-10 Turning on computer, 1-8 Upgrading processor, 4-32–34, A-9 Upgrading, processor, 4-33 User password, see Password User-defined hard disk drive, 2-6 monitor, 1-4–5 port, 1-3, see also Video Video...