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Epson ActionNote 650 User Manual

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User's Guide
Printed on recycled paper with at least 10% post-consumer content

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  • Page 1 User’s Guide Printed on recycled paper with at least 10% post-consumer content...
  • Page 2 TRADEMARKS EPSON is a registered trademark of Seiko Epson Corporation Action Note is a trademark, and EPSON Connection and EPSON Direct are service marks of Epson America, Inc. General notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners.
  • Page 3: Important Safety Instructions

    Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. Turn off the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. Use only the type of power source indicated on the computer’s label.
  • Page 4 Importances Instructions de Sécurité Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marques surl’ordinateur. Débrancher l’ordinateur avant de le nettoyer. N'utiliser qu‘un chiffon humide. Veiller à ne pas renverser de liquides sur l’appareil. Utiliser seulement le type de source d‘alimentation électrique indiqué...
  • Page 5 This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and television reception.
  • Page 6: Table Of Contents

    Contents Introduction Computer Features Power-saving Features ......3 What This Manual Covers .......3 Conventions Used in This Manual.
  • Page 7 Using the Trackball ......2-6 Cleaning the Trackball ......2-8 Resetting Computer Changing the CPU Speed.
  • Page 8 Troubleshooting Chapter 5 Identifying Your System ......Error Messages ......The Computer Won’t Start .
  • Page 9: Introduction

    Introduction ® The EPSON ActionNote you exceptional speed, display quality, and expaddability—all packaged in the latest in notebook computer technology. The ActionNote computer has 4MB of standard memory on the system board. Some systems have an additional 4MB memory module installed (check your system startup screen). Your ActionNote also comes with pre-installed MS-DOS, ®...
  • Page 10 See the card titled “For Software Support” that came with your computer for a list of the manuals, diskettes, and brochures that are included with your software. Also see the “About EPSON” group window in Windows for the latest information about your ActionNote and about EPSON’s services.
  • Page 11: Power-Saving Features

    Power-saving Features The ActionNote complies with the United States Environmental Protection Agency’s Energy Star Program, which prom otes the manufacture of energy-efficient printers, computers, and monitors. Your computer’s power management features place the system in low-power standby and suspend modes when it has been inactive for specified periods of time.
  • Page 12: Conventions Used In This Manual

    Appendix A lists the computer’s specifications. At the end of them anual, you’ll find an EPSON U.S. and international marketing locations. Conventions Used in This Manual This manual uses the following type conventions in the text: Example...
  • Page 13: Where To Get Help

    Customer relations EPSON technical information library fax service Product literature on current and new products. You can purchase accessories, manuals, or parts for EPSON products from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, call (800) 922-8911. When you call for technical assistance, be ready to identify your system and its configuration, and provide any error messages to the support staff.
  • Page 14: Compuserve On-Line Support

    DIP switch or jumper settings, and bulletins for EPSON products is through the Epson America Forum on CompuServe. To access the Epson America Forum, simply click on the green traffic light icon and type EPSON at the menu prompt. Introduction ®...
  • Page 15: Setting Up The Computer

    Chapter 1 Setting Up the Computer This chapter describes how to setup your computer. It covers: Opening the screen Identifying the system components Connecting the AC adapter Turning the computer on and off Reading the System Window icons Backing up files Running the System Configuration utility (SCU).
  • Page 16 ldentifying the System Components Use the illustrations below to help you identify your system components. 1-2 Setting Up the Computer...
  • Page 17: Connecting The Ac Adapter

    Connecting the AC Adapter AC adapter included with your computer can be used in most countries because it operates in the input ranges 100-250 VAC with frequencies of 47-63 Hz. If you are using the adapter in a country other than the one where you purchased your computer, make sure you have the correct power cord before you connect the AC adapter to an electrical outlet.
  • Page 18 Position the connector on the AC adapter cable so the side with the arrow faces up. Then connect the cable to the AC adapter port on the right side of the computer. Plug the adapter’s power cord into an electrical outlet. The green power light on the adapter comes on and the AC Power icon (the plug) appears in the computer’s System Window.
  • Page 19: Turning The Computer On And Off

    Turning the Computer On and Off The first time you use your computer, the battery may not be charged (NiMH batteries lose up to 20% of their charge each week they aren’t recharged), so make sure the AC adapter is connected.
  • Page 20 Note If you want to adjust the brightness, contrast, or other aspects of the display, see “Using the Fn Key” in Chapter 2 for keyboard commands you can use. If you plan to use another operating system, such as OS/ 2, ®...
  • Page 21 Reading the System Window lcons These icons appear in the System Window above the keyboard to indicate the status of certain computer operations. System Window icons Icon For more information about the AC Power, Battery Charging, Battery Status, and Suspend icons, see Chapter 3. For information on the Num Lock and Embedded Keypad Locked icons, see Chapter 2.
  • Page 22: Making Backup Copies Of Your Files

    Making Backup Copies of Your Files Before you start using your computer, it’s a good idea to make a backup copy of your hard disk drive. Use the MWBACKUP utility in the Windows Applications group or the MS-DOS BACKUP command to back up the contents of the drive. Refer to your on-line Windows manual or Windows Help utility for instructions on using MWBACKUP;...
  • Page 23: When To Run The System Configuration Utility

    Note If you remove the computer’s battery and leave your system without a power source for more than 10 days, the internal battery runs out of power and does not retain your configuration information. If this happens, you must run the SCU again and re-enter any changes you made to the default settings.
  • Page 24: Changing The Settings

    If you do not press Ctrl Alt S within 1 second, the computer loads Windows. If this happens, exit Windows and press Ctrl Alt S at the MS-DOS prompt to start the SCU. Changing the Settings When the computer starts the SCU, you see the System Configuration screen which lists the current configuration option settings.
  • Page 25 The SCU screen displays the detected size of your system memory areas, including base, extended, and shadow memory. It also lets you change or verify the settings listed in the following table. An asterisk (*) next to an option indicates the default setting.
  • Page 26 SCU options [continued) Option Typematic Rate Typematic Delay Boot Password SCU Password Boot Drive VGA menu Display Mode (appears only on monochrome models) 1-12 Setting Up the Computer Description Sets the speed at which characters repeat when you hold down a key; in characters per second (Cps) Sets the amount of time it...
  • Page 27: S E T T I N G , D E L E T I N G , A N D C H A N G I N G A P A S S W O R

    SCU options [continued) Option Memory menu Cache Enable PowerMgmt menu Defaults Exit * Default setting (1) The parallel port is always LPT1. Some hardware diagnostic programs may only be able to read the parallel port in Normal mode. (2) Select Auto so the computer can try to automatically configure your hard disk drive;...
  • Page 28: Setting A Password

    Setting a password Follow these steps to set a password: Highlight the Boot Password or SCU Password Press Enter. You see the password entry screen. (Press E exit this screen, if necessary.) Type a password from 4 to 8 characters long. As you type, you see only asterisks (*) displayed on the screen.
  • Page 29: Setting The Power Management Options

    6. Type the password again and press Enter. (If you enter an incorrect password, you see an error message; start over again at step 1.) 7. You see a message verifying that a password is set. Press any key to continue. The selected password option setting is changed to Setting the Power Management Options When you select the PowerMgmt option from the SCU menu...
  • Page 30 The table below lists the power management options. For a complete description of how these options work, see Chapter 3. Caution If you use your ActionNote on a network, you should disable the computer’s power management features because they can interfere with your network software and prevent proper connection to the network.
  • Page 31 Power management options Option Description Auto Suspend Sets the inactivity time period after which the system automatically enters suspend mode (in minutes) or you can disable automatic suspend mode; the type of suspend mode entered depends on the setting of the Disk Suspend option, described below Disk Suspend Selects the type of suspend...
  • Page 32: Exiting The System Configuration Utility

    Power management options [continued) Option Defaults menu Exit menu * Default setting (1) To enable an Alarm Resume time, press Enter and then press you see Enabled. Then press Enter again and use the arrow keys to select a resume time in hours and minutes. Press Enter again to return to the pull-down menu.
  • Page 33: Using Your Computer

    Chapter 2 Using Your Computer This chapter describes basic computer operations, including: Caring for the computer Using energy wisely Using the keyboard Using the trackball Resetting the computer Changing the CPU speed Using password security U s i n g d i s k e t t e s Using video drivers and utilities C o n f i g u r i n g P C c a r d s .
  • Page 34: Protecting The Hard Disk

    When you are not using the serial, parallel, or VGA ports, keep the port cover closed to prevent damage to the pins. Occasionally clean the computer’s exterior with a soft, damp cloth. Occasionally clean the LCD screen using glass cleaner on a soft cloth;...
  • Page 35: Using Energy Wisely

    Using Energy Wisely By purchasing this Energy Star compliant computer, you join a growing number of users concerned about conserving energy. Here are a few additional energy-saving tips: If your printer and external monitor aren ‘t Energy Star compliant, turn them off when you ‘re not using them. Use the print preview option in your software before you print something.
  • Page 36: Using The Fn Key

    Note The keyboard on the ActionNote is available with different layouts for different languages. Additionally, you can use MS-DOS or Windows to reassign the layout of your keyboard to duplicate that of another country. See your on-line Windows manual or the MS-DOS help utility for more information.
  • Page 37: Using The Embedded Keypad

    command Function Fn F11 or Increases or decreases the size of the vertical screen space used by the images displayed (use with MS-DOS only) Ctrl Alt F11 Fn F12 or For the active matrix and monochrome LCDS, toggles the Ctrl A1t F12 display three ways—from the LCD to the external monitor, then to both simultaneously, then back to the LCD.
  • Page 38: Using The Trackball

    First lock the keypad by pressing Fn Num Lock. You see the Embedded Keypad Locked icon in the System Window. (To unlock it, press Fn Num Lock again; the icon disappears.) Depending on whether the keypad is locked or not, the embedded keypad works as described in the table below.
  • Page 39 To use the trackball, roll it to move the cursor in the direction of the ball: up, down, left, right, or diagonally. Like the mouse, you can click or double-click the left button (press it once or twice quickly) to make menu selections or block text.
  • Page 40: Cleaning The Trackball

    Cleaning the Trackball If your trackball is not working properly, you may need to clean it. Follow these steps: 1. Insert the trackball removal tool that came with your computer into the two holes on the dial surrounding the trackball. Then turn the dial counterclockwise until it stops. 2.
  • Page 41: Resetting The Computer

    Resetting the Computer If necessary, you can reset the computer without turning it off by pressing a combination of keys. This reloads the operating system. To reset the computer, press Ctrl Alt Del. (If you are in Windows, you first see a warning screen reminding you to save your data and exit any open applications.
  • Page 42: Using Password Security

    Caution Once you set a Boot password, you cannot access your system unless you enter it correctly, so make a note of it. If you forget your password, call the EPSON Connection. 2-10 Using Your Computer Function...
  • Page 43: Entering A Boot Password

    Entering a Boot Password When the computer requires you to enter a Boot password, you see a screen containing this prompt after you turn on or reset the computer: Enter your BOOT PASSWORD: Type the correct password and press Enter. To protect your password, the screen does not display the characters you type;...
  • Page 44: Using Diskettes

    Using Diskettes You can use either of the following types of diskettes in your 3.5-inch, 1.44MB diskette drive: 720KB, double-sided, double-density (usually labeled 2DD) 1.44MB, double-sided, high-density (usually labeled 2HD). To insert a diskette, hold it with the label facing up and the shutter leading into the drive.
  • Page 45: Using Video Drivers And Utilities

    Caution Never remove a diskette or reset or turn off the computer while the diskette drive is being accessed; you could lose data. Also, be sure to remove the diskette before you turn off the computer. Using Video Drivers and Utilities Your system comes with high-resolution video display drivers for Windows installed on your hard disk drive.
  • Page 46: Configuring Pc Cards

    PC card, do not load any PCMCIA drivers because they take up system memory that could be free for other uses. See the EPSON Card and Socket Services User's Guide for more information. Once you have loaded the drivers and inserted a PC card, your computer configures most cards automatically using card and socket services software.
  • Page 47: Installing Additional Pc Card Drivers And Utilities

    You can obtain the latest information on available PC card drivers by checking the Epson America Forum on CompuServe. See “Where to Get Help” in the Introduction to this manual for information about connecting to the Epson America Forum.
  • Page 48 2-16 Using Your Computer...
  • Page 49: Powering The Computer

    NiMH batteries, an AC adapter that plugs into an automobile cigarette lighter, and an external battery charger. Contact your Authorized EPSON dealer or EPSON Accessories for more information about these options. Using the AC Adapter...
  • Page 50: Using The Battery

    The compact AC adapter included with your computer is designed to operate in 100-250 VAC ranges with a frequency of 47-63 Hz. If you use the AC adapter in a foreign country, be sure to use the correct plug adapter to fit the electrical outlet. To connect the AC adapter, see the instructions in Chapter 1.
  • Page 51 Note You can save power when you are not using the serial port by setting the COM Port option to Disable in the SCU. Just be sure to run the SCU to enable the port again before you connect a device to it. The ActionNote includes special power management features that protect your data even when there is very little power left in the battery.
  • Page 52: Monitoring Battery Power

    Monitoring Battery Power There are two ways to monitor the battery power in your computer: Select the Windows Power icon in the Control Panel window Watch the computer’s Battery Charging and Battery Status icons. If you are using Windows, you can select the Power icon in the Control Panel window to see a status screen that gives information about your battery.
  • Page 53 If you have the AC adapter connected, you see the AC Power icon in the System Window. If the battery is currently charging, you see the Battery Charging icon and the Battery Status icon changes as follows to inform you of the charging status: When the battery is fully charged, the Battery Charging icon disappears and the AC Power and Battery Status icons appear as follows:...
  • Page 54 If you are using only battery power to run your computer, you do not see the AC Power or Battery Charging icons. The Battery Status icon changes as follows as you use up battery power: Your battery is charged at approximately 76% to 100% of capacity Your battery is charged at approximately 51% to Your battery is charged at approximately 26% to...
  • Page 55: Replacing The Battery

    Replacing the Battery Follow these steps to replace the battery: 1. Complete your current activity and save your data 2. Slide the battery release grip on the battery cover toward the front of the computer until the cover disengages from the computer case.
  • Page 56: Recharging The Battery

    3. Insert the new battery into its compartment and push it in almost all the way. 4. Slide the battery cover toward the back of the computer while pushing the battery the rest of the way into its compartment. Make sure the locking tabs click into place and that you see the Battery Status icon in the System Window when you open the LCD screen.
  • Page 57 To charge the battery, leave it in the computer and connect the AC adapter. The computer automatically charges the battery whenever the AC adapter is attached. N o t e You can purchase an optional external battery charger so you can charge an extra battery while using another in your computer.
  • Page 58: Using The Power Management Features

    Using the Power Management Features Your ActionNote offers a variety of automatic and manual power management features to help you conserve battery and electrical power. These features slow down or stop the operation of various system component—such as the CPU, the hard disk, and the LCD screen—when you are not using your computer but are leaving the power on.
  • Page 59 The power-saving operations performed by the computer in each of these modes are summarized in the table below. Power-saving operations Mode* CPU Standby Global Standby Suspend to Memory Suspend to Disk * As Dower-saving increases, response time decreases. Power-saving increases with each mode listed. CPU Standby saves the least amount of power, while Suspend to Disk mode saves the most.
  • Page 60: Automatic Features

    Automatic Features Using the Power Management screen, you can select individual system inactivity time periods, at the end of which your computer can automatically enter any or all of the power-saving modes. You can access the Power Management screen in two ways: Run the SCU (from the DOS prompt only) and select the PowerMgmt menu bar option.
  • Page 61: Manual Features

    (See Chapter 1 for information on setting the Power Management screen options.) When your computer has been inactive for one of the timeout periods you set, it performs the power savings operations listed in the table on page 3-11, depending on which mode it is entering.
  • Page 62: Resuming Activity From Suspend Mode

    Note If you selected Suspend to Disk mode, the computer may not suspend immediately after you press the Suspend/ Resume button. This is because your computer may be performing a background task (which is not apparent to you) that prevents it from entering Suspend to Disk mode.
  • Page 63: Using The Apm Interface

    When your computer comes back on, you see this message: Previous System State is being Restored; Please Wait . . . After a few moments, the data is restored to your computer’s memory and the screen returns to the state in which operations were suspended.
  • Page 64: Using Suspend To Disk Mode

    Windows provides a Power icon in the Control Panel that allows you to select Standard, Advanced, or no APM power management mode and includes a battery status gauge. Use the Windows on-line help utility and see the on-line Windows manual for instructions on using these features. When you have enabled your computer’s power management features and APM, the following operations are performed by APM: Monitors all system activity...
  • Page 65: Creating The Suspend To Disk Data File

    Note If you select Suspend to Disk as your suspend mode but do not create the Suspend to Disk data file, the computer uses Suspend to Memory mode until you create the file. The hard disk drive includes a Suspend to Disk data file allocation utility called 0VMAKFIL.EXE that you can use to create, remove, and recreate the Suspend to Disk data file.
  • Page 66 5. The 0VMAKFIL utility creates the Suspend to Disk data file. After several minutes, the utility displays a confirmation message and a prompt to reboot your system. Press Ctrl Alt Del. If the utility cannot create the file successfully, you may see one of the following error messages: No Suspend To Disk File Allocated Failed to open taporary file...
  • Page 67: Recreating The Suspend To Disk Data File

    If you see an error message instead, one of the following problems has occurred: Suspend to Disk data file does not exist Suspend to Disk data file is not a hidden file Suspend to Disk data file is not large enough to contain your system memory plus your video memory Your computer cannot determine the location of the first sector in the Suspend to Disk data file or the first...
  • Page 68 Caution If you have used a disk doubling software program, such as MS-DOS DRVSPACE, you must make sure the Suspend to Disk data file resides in the boot partition of the drive and not in the doubled partition. If you use DRVSPACE later, be sure to remove the Suspend to Disk data file from the hard disk, run DRVSPACE and DEFRAG, then create the new file in the boot partition using 0VMAKFIL.EXE (as described below).
  • Page 69: Installing Optional Devices

    Chapter 4 Installing Optional Devices This chapter explains how to connect or install these devices: External monitor Parallel device Serial device External keyboard, keypad, mouse, or other PS/ 2 device PC card Expansion memory module Hard disk drive. Connecting an External Monitor The VGA port on the back of your computer allows you to connect an external color or monochrome VGA monitor.
  • Page 70 4. Connect the monitor cable to the VGA port. 5. If the connector has retaining screws, tighten them. 6. Connect the monitor power cable to a grounded electrical outlet. 7. Turn on the monitor first, then the computer. The display mode your computer uses depends on the setting you selected for the Display Mode option in the System Configuration utility.
  • Page 71: Connecting A Parallel Device

    Your computer also includes a Windows utility that allows you to enhance the display characteristics of your LCD and external monitor and select your display mode. For details, see “Using Video Drivers and Utilities” in Chapter 2. Connecting a Parallel Device You can use the parallel port to connect a parallel device, such as a printer or scanner.
  • Page 72: Connecting A Serial Device

    4. If the connector has retaining screws, tighten them 5. Connect the other end of the cable to the parallel device. If the device port has retaining clips, squeeze them gently until they snap into place. 6. Connect the device’s power cable to a grounded electrical outlet.
  • Page 73: Checking The Serial Port Settings

    5. If the connector has retaining screws, tighten them. 6. If the serial device has a power cable, connect it to a grounded electrical outlet. See the next section and the documentation that came with your serial device to see if any other steps are necessary. Checking the Serial Port Settings The serial port can send and receive data at a variety of speeds and with many different protocols.
  • Page 74 To connect a device, turn off your computer. Then align the device’s connector with the external keyboard/ mouse port on the back of the computer and push in the connector. If you connected an external keyboard, you can use it immediately after connecting it.
  • Page 75: Installing A Pc Card

    A PC card is a credit card-sized device that meets the PCMCIA universal standard for adding memory, storage, and interface cap abilities to portable systems. (See the EPSON Card and Socket Services User's Guide for more in formation.) Your computer supports up to two Type I and Type H PC cards, or one Type III PC card.
  • Page 76: Installing A Memory Module

    3. Align the card in the card guides of the appropriate slot. Then push the card gently but firmly into the slot as far as it will go. When you feel resistance, stop pushing; do not force it into the slot. When you have fully inserted the card, the release button on the side of the slot pops out.
  • Page 77 Caution The memory module can be easily damaged and is expensive to replace; so if you don’t feel confident about installing it yourself, ask your Authorized EPSON Servicer for assistance. To install a memory module, you must first remove the memory module cover and the CPU heat spreader.
  • Page 78 5. Use a cross-head screwdriver to remove the two screws securing the vented memory module cover on the bottom of the computer, as shown below. (These screws are created exclusively for the memory module cover, so keep them with the cover until you replace it.) 6.
  • Page 79 8. Remove the screw directly above the VGA port that secures the CPU heat spreader to the computer. Then lift out the heat spreader and set it aside. (This screw is created exclusively for the CPU heat spreader, so keep it with the heat spreader until you replace it.) Note There is a plastic pad that adheres to the CPU or to the...
  • Page 80 Locate the two connectors on the base of the memory module so you can align them with the two small sockets on the system board. Align the module connectors with the computer’s sockets, as shown below, and lower the module into position. Carefully press the module connectors into the sockets, making sure you align the connector pins and the socket holes.
  • Page 81: Removing And Replacing The Hard Disk Drive

    Turn the computer over and open the LCD screen. Run the System Configuration utility, as described in Chapter 1, to make sure your computer recognizes the new memory configuration. (As soon as you turn on the computer, it will prompt you to run the SCU because of the memory size mismatch.) If you later remove or change the memory module, be sure to run the SCU again.
  • Page 82 6. Now remove the two screws securing the hard disk drive cover to the bottom of the computer. (These screws are created exclusively for the hard disk drive cover, so keep them with the cover until you replace it.) 7. Lift off the cover and set it aside. 4-14 Installing Optional Devices...
  • Page 83 8. To disconnect the cable from the drive, grasp the clear plastic pull strap and carefully pull it straight out from the drive connector. (You may need to lift up the drive slightly to pull out the cable connector.) Be sure to pull evenly along the width of the strap so you do not bend any of the pins in the drive connector.
  • Page 84 10. To reinstall the drive (or install a new one), position it as shown below; then place the rear of the drive beneath the lip of the computer’s side panel. Leave the side of the drive containing the drive connector slightly above the compartment so you can connect the cable in the next step.
  • Page 85 13. Lower the drive into its compartment. 14. To replace the hard disk drive cover, hold it in the position shown in step 6 on page 4-14 and insert the three tabs along its edge into the three slots in the computer case. Then secure it with its two retaining screws.
  • Page 86 4-18 Installing Optional Devices...
  • Page 87: Chapter 5 Troubleshooting

    If the suggestions here do not solve the problem, use the guidelines below to identify your system and make a note of any error messages your computer displays. Then contact your Authorized EPSON Servicer or call the EPSON Connection at (800) 922-8911. Identifying Your System...
  • Page 88 Windows version Software versions MS-DOS version CONFIG.SYS AUTOEXEC.BAT SYSTEM.INI and WIN.INI Troubleshooting When your computer has loaded Windows, select Help from the menu bar. Then select About program Manager to see the version number. In Windows applications, select About from the Help menu, or read the version number from the banner screen displayed when the program starts, or check your software manual.
  • Page 89: Error Messages

    If the error is serious, the computer cancels further checking and halts system initialization. The error message remains on the screen and the computer locks up. If this happens, contact your Authorized EPSON Servicer or the EPSON Connection to report the problem. The Computer...
  • Page 90: Battery Problems

    3. If the computer still does not start, the problem is probably caused by the power source; see “Battery Problems” or “AC Adapter Problems,” below. Battery Problems If you have trouble running the computer from a battery, follow the steps in this section to find the problem. (Be sure to read Chapter 3 for information on powering your system.) Check the Battery Status and Suspend icons in the System Window.
  • Page 91: Ac Adapter Problems

    6. If the computer does not work with the AC adapter, see “AC Adapter Problems.” If the computer works using the AC adapter, the problem may be that you have not used the battery in a long time (three months or more), and you may need to recharge it. If the Battery Charging icon appears, the battery is charging.
  • Page 92: The Lcd Screen Is Blank

    LCD Screen is Blank If the computer starts up (power icons appear in the status panel) but no image appears on the LCD screen, follow these steps to solve the problem: 1. The computer may be in suspend mode; press any key or the Suspend/ Resume button to resume.
  • Page 93 7. If the outlet works and an image still does not appear on your monitor when you turn on the computer, contact your monitor dealer, or call your Authorized EPSON Servicer or the EPSON Connection. Blank Troubleshooting 5-7...
  • Page 94: The Computer Locks Up

    The Computer Locks Up If the computer locks up, try the following: Some operations take longer than others to perform. For example, a spreadsheet program takes a long time to recalculate a spreadsheet and many program calculations can take several minutes to complete. Wait a few minutes to see if the computer returns to normal operations.
  • Page 95: Password Problems

    If you know the current password but you want to change or delete it, see Chapter 1 for instructions. If you have forgotten your password, call the EPSON Connection for assistance. Embedded Keypad Problems If you have trouble using the embedded keypad or any of the keys involved with the keypad, review the information in Chapter 2.
  • Page 96: External Pointing Device Problems

    3. If you still have trouble with the trackball, contact your Authorized EPSON Servicer or the EPSON Connection for assistance. External Pointing Device Problems If your trackball, mouse, or other PS/ 2 compatible pointing device does not work properly, try these solutions: 1.
  • Page 97: Diskette Problems

    5. If you still have trouble with an external device, check the manual that came with it or contact the manufacturer. Diskette Problems If you have trouble accessing data on a diskette, follow these steps to identify the problem: 1. Is the diskette properly inserted in the drive? Remove the diskette and make sure it is inserted with the label facing 2.
  • Page 98: Diskette Drive Problems

    System Configuration utility. See Chapter 1 for instructions. 3. If the drive is making loud or unusual noises, stop the current operation immediately and contact your Authorized EPSON Servicer or the EPSON Connection. Hard Disk Problems If you have problems with your hard disk drive, check the following: 1.
  • Page 99: Software Problems

    3. Make sure the See Chapter 1 for instructions. 4. Make sure the hard disk drive cable is securely connected, as described in the “Removing and Replacing the Hard Disk Drive” section of Chapter 4. Sotfware Problems If you are having trouble with an application program, try the following solutions: 1.
  • Page 100: Printer Problems

    Printer Problems You can solve most printer problems by following the instructions in your printer manual. If you have just connected the printer, check that it has power and is properly connected to the computer. See Chapter 4 for instructions on connecting a printer.
  • Page 101: Pc Card Problems

    PC Card Problems If you are having trouble with a PC card inserted in your PC card slot, check the following: 1. Did you insert the card properly? Press the release button to remove the card; then try inserting it again. See Chapter 4 for installation instructions.
  • Page 102 PCMCIA drivers by editing your CONFIG.SYS file. See the EPSON Card and Socket Services User's Guide for more information. 5-16 Troubleshooting...
  • Page 103: Appendix A Specifications

    Appendix A Specifications CPU and Memory System speed Memory Video RAM Shadow RAM Clock/ calendar Cyrix SL-enhanced CX486DX2 microprocessor; includes built-in math coprocessor, 8KB of internal cache, and power management features; cache can be enabled or disabled using the SCU Maximum speed and low speed (12 MHz) available;...
  • Page 104: Controllers

    Controllers Video Diskette drive Hard disk PCMCIA Specifications Chips and Technology interface to the microprocessor; supports enhanced video modes on an external monitor; supports resolutions up to 640 x 480 in 256 colors on the color LCD and up to 1024 x 768 in 16 or 800 x 600 in 256 colors on an external monitor;...
  • Page 105: Interfaces

    Interfaces External Parallel Serial External keyboard/ mouse Keyboard Trackball Mass Storage Hard disk drive Diskette drive 15-pin, D-sub, female connector for analog monitor ® Centronics compatible; 25-pin, D-sub, fern ale connector; supports norm al (8-bit AT compatible, unidirectional) and bidirectional (16-bit PS/ 2 compatible) m o d e s RS-232C, programm able, asynchronous, 9-pin, D-sub male connector...
  • Page 106: Lcd Screen

    LCD Screen System Configuration Utility Power Sources AC adapter Size Weight AC cable length DC cable length Input voltage Input frequency Output voltage Battery Specifications Active matrix color: 9.5-inch diagonal 640 x 480 x 256 colors, Dual-scan twisted nematic (DSTN) color: 10.3-inch diagonal, 640 x 480 x 256 colors, backlit Monochrome: 9.4-inch diagonal, 64 gray...
  • Page 107: Environmental Requirements

    Caution Use only the adapters and replacement batteries designed for use with the ActionNote 600 series (AC adapter model number TSA3 and battery model number 10 HR-4/ 3AU). Environmental Requirements Condition Temperature Humidity (non-condensing) Altitude Caution When traveling by airplane, take the computer into the passenger compartment as carry-on luggage to prevent it from being stored in an unpressurized storage compartment.
  • Page 108: Optional Equipment

    Optional Equipment 4MB, 8MB, and 16MB memory expansion modules External keyboard External numeric keypad Additional NiMH batteries External battery charger Automobile cigarette lighter adapter Additional AC adapter PCMCIA cards including Flash RAM, SRAM, Hard disk, modem, fax/ modem, LAN cards, etc. Specifications...
  • Page 109 I n d e x AC adapter automobile, connecting, 1-34 model number, 1-3, A-5 power icon, 1-4, 1-7, 3 -2, 3-5—6 power light, 1-4, 3-2 precautions, problems, 5-5 specifications, 1-3, 3-2, A-4 using, 3-l–2 Airplane travel precautions, 2-2 Alarm Resume option, 1-16 Altitude, A-5 APM interface, 3-4 3-11, 3-1 5–16 Auto Suspend option, 1-17...
  • Page 110 1-11, 4-17 controller, A-2 power management option, 1-17 problems, 5-12—13 protecting, 2-2 replacing, 4-13—17 specifications, 4-15, A-3 Height, A-5 Help, see EPSON Humidity, A-5 Icons, 1-7, 2-12, 3-2, 3-4—6, 3-8—9, 3-13, 4-8 Identifying system, 1-2, 5-l—2 Interfaces, A-3 Keyboard configuring, 1-12...
  • Page 111 4-2-3 cleaning, 2-2 closing, 3-14 configuration option, 1-12 opening, 1-1 precautions, 2-1 problems, 5-6 specifications, A-4 Marketing locations, EPSON, Intro-6 Mass storage, A-3 Math coprocessor, A-1 MEMMAKER, 2-14, 5-16 Memory cache, 1-13, A-1 CMOS RAM, 1-8, A-1 configuring, 1-11,4-13 manager program, 2-14 module, 4-8–13, 5-14, A-1...
  • Page 112 Pointing device connecting, 4-5—6 port specifications, A-3 problems, 5-10—11 Power button, 1-5—6, 5-3 icon, 1-4, 1-7, 3-2, 3-4—6 problems, 5-3—4 sources, 3-1, 5-4, A-4–5 Power management APM interface, 3-4,3-11, 3-15–16 automatic, 3-10, 3-12–13 defaults setting, 1-18 exiting, 1-18 features, Intro-3, 3-3,3-10-20 manual, 3-10, 3-13–14 options, 1-15—18, 3-12 resuming activity, 3-13–15...
  • Page 113 System Configuration utility boot drive, 1-12 boot password, 1-12-15 cache, 1-13 changing settings, 1-10–13 COM port, 1-11,3-3 date, 1-11 defaults, l-9–l0, 1-13 dialog boxes, 1-10 diskette drive, 1-11 display mode, 1-12,2 -13,4-2,5-6-7 exiting, 1-10, 1-13, 1-18 hard disk, 1-11,4 -17, A-3 LCD, 1-12>...
  • Page 114 Tel: (562) 232-8966 Fax: (562) 233-3197 Epson Costa Rica, S.A San Jose, Costa Rica Tel: (506) 234-6666 Fax: (506) 225-5709 Epson Mexico, S.A. De C.V. Mexico, D. F., Mexico Tel: (525) 395-9944 Hotline: (91800) 50326 Fax: (525) 395-9499 Epson Do Brasil...

This manual is also suitable for:

Actionnote 650cActionnote 660c