Audio - Mitel MiVoice 6920 User Manual

MiVoice 6920 IP Phone User Guide for MiVoice Connect
3. Navigate to the Diagnostics > Audio Diagnostics using the navigation keys and press the
Select softkey.
4. In the Timeout input field, enter the amount of time (in minutes, from 1 to 5) you want to run
the audio diagnostic tool for, using the dialpad keys.
5. Press Start softkey.
The IP phone displays "Capturing" and when the timeout elapses, "Collecting Logs" is displayed.
When all the logs have been collected, a "Complete" message is displayed.
Notes:
• Press the Stop softkey at any time to stop capturing the audio diagnostic logs.
• A "log issue" is issued only after the completion of an audio diagnostics run.
CAUTION: Do not change the audio device when you run the audio diagnostics tool.
6. Press the Close softkey to go back to the Diagnostics menu.

Audio

The 6920 IP phone allows you to use a handset, a headset, or handsfree mode to handle incoming
and outgoing calls. The Audio Mode option provides different combinations of these three methods
to provide maximum flexibility in handling calls. There are four audio mode options you can set:
Audio Mode Option
Speaker
Headset
Speaker/Headset
40
Description
This is the default setting. Calls can be made or received using the handset
or handsfree speakerphone. In handset audio mode, pressing
phone switches to handsfree speakerphone. In Speaker audio mode, lift
the handset to switch to the handset.
Choose this setting if you want to make or receive all calls using a handset
or headset. Calls can be switched from the handset to headset by pressing
on the phone. To switch from the headset to the handset, lift the
handset.
Incoming calls are sent to the handsfree speakerphone first when
pressed. By pressing the hardkey again, you can switch back and forth
between the handsfree speakerphone and the headset. At any time, lifting
the handset switches back to the handset from either the handsfree
speakerphone or the headset.
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