Voicemail Overview; Using Visual Voicemail - Mitel MiVoice 6920 User Manual

Voicemail Overview

The 6920 IP phone provides a hardkey to access voicemail.
Note: Voicemail functionality must be configured by your Mitel administrator.
When voicemail functionality is enabled, the LED on the 6920 flashes red and the
icon appears on the status bar indicating that voicemail messages are available. You can access
your voicemail service by pressing

Using Visual Voicemail

With visual voicemail, you can access and interact with messages through the display on your phone.
At a glance, you can see the following information about the messages in your voice mailbox:
• The name and phone number of the person who left the message
• The date or time of the message
• Whether the message is a broadcast message and whether it is marked urgent, private, or return
receipt requested
The most recent message is listed first.
The number at the top of your phone's main display indicates the number of unheard messages. In
your visual voicemail inbox, the number at the top indicates the number of messages in your inbox.
Unheard messages are displayed in bold text. Messages that you have already listened to are
displayed in regular text.
At any point, you can pause, skip back, or skip forward in the message.
You can also use the visual voicemail interface to record a new voicemail message and designate
the recipients, include a subject label for the message, mark the message as urgent, mark the
message as private, and request a return receipt.
Voicemail has the following folders:
Inbox: The voice mail messages you have received are listed in the inbox.
Saved: This folder contains the saved voicemail messages.
Deleted: This folder contains the deleted voicemail messages.
(Voicemail hardkey).
Voicemail Overview
(Voicemail)
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