Table of Contents
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Contents
Manuals ................................................................................................................................................................. 2
Contents ................................................................................................................................................................ 3
Conventions Used in This Document .................................................................................................................... 7
Signs and symbols for safety ........................................................................................................................ 7
Notations used in the text .............................................................................................................................. 8
Optical disk drive ........................................................................................................................................... 8
Hard disk drive .............................................................................................................................................. 8
Removable media ......................................................................................................................................... 8
Abbreviations of Operating Systems (Windows) ........................................................................................... 9
Trademarks ......................................................................................................................................................... 10
License Notification ............................................................................................................................................. 11
Warnings and Additions to This Document .......................................................................................................... 14
Latest editions ............................................................................................................................................. 14
Chapter 1 Maintenance .................................................................................................................................... 15
1.
Relocation and Storage ............................................................................................................................... 16
2.
Daily Maintenance ....................................................................................................................................... 18
2.1
Checking and Applying Updates ...................................................................................................... 18
2.2
Checking Alerts ................................................................................................................................ 18
2.3
Checking STATUS LED ................................................................................................................... 19
2.4
Backup ............................................................................................................................................. 19
2.5
Cleaning ........................................................................................................................................... 19
2.5.1
Cleaning the server ............................................................................................................ 20
2.5.2
Cleaning the tape drive ...................................................................................................... 20
2.5.3
Cleaning the keyboard and mouse .................................................................................... 20
3.
User Support ............................................................................................................................................... 21
3.1
Maintenance Services ..................................................................................................................... 21
3.2
Before Asking for Repair .................................................................................................................. 21
4.
Collecting Failure Information ..................................................................................................................... 22
4.1
Collecting Event Logs ...................................................................................................................... 22
4.1.1
Windows Server 2012 R2 / Windows Server 2012 ............................................................ 22
4.1.2
Windows Server 2008 R2 .................................................................................................. 25
4.2
Collecting Configuration Information ................................................................................................ 26
4.2.1
Windows Server 2012 R2 / Windows Server 2012 ............................................................ 26
4.2.2
Windows Server 2008 R2/ Windows Server 2008 ............................................................. 27
4.3
Collecting User-Mode Process Dump .............................................................................................. 27
4.4
Collecting Memory Dump ................................................................................................................. 27
Express5800/R120g-2E, T120g Maintenance Guide
Contents
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