Programming Troubleshooting - Yale Assure Lock YRD426 Installation And Programming Instructions

Programming Troubleshooting

Symptom
Lock does not respond –
door is open and
accessible.
Lock does not respond –
door is locked and
inaccessible.
Unit is on for a while then
shows no reaction. Lights
dim.
Unit chimes to indicate
code acceptance, but the
door will not open.
Unit operates to allow
access, but will not
automatically re-lock.
PIN codes will not register.
Upon entering a
and pressing
unit displays " invalid code"
error or lock times out with-
out responding.
Upon entering a
and pressing the
the red padlock icon appears
and there are different tones.
The unit operates, but it
makes no sound.
The unit responds
" Low Batter y"
Upon entering a
and pressing the
the unit responds " Wrong
number of digits" .
* When batteries are replaced, Network Module locks have a real time clock that will be set through the User Interface ( );
it is recommended to verify correct date and time particularly those locks operating under Daylight Saving Time (
** Network Module locks only
Touchscreen becomes active when pressed w/whole hand.
Use a larger area of the hand or fingers and verify contact
with at least 3 areas.
If touchscreen numbers are visible, check to see if they
respond when pressed.
Check batteries are installed and oriented correctly (polarity)
in the battery case.
Check batteries are in good condition; replace batteries*
if discharged.
Check to see if touchscreen harness is fully connected
and not pinched.
Batteries may be completely discharged.
Use mechanical key to gain entry and replace batteries*.
Batteries do not have enough power. Replace batteries*.
Check the door gaps for any foreign objects between door
and frame.
Check that the wire harness is firmly connected to the
Check to see if Auto Re-lock Mode is enabled.
Disable Auto Re-lock Mode to lock the door (automatically).
If low battery indicator is lit (see below), change batteries*.
PIN codes must consist of 4 to 8 digits to register.
The same
Registration/management of
authority of the Master Code, which is set first.
Contact the Master user.
User codes must be entered within 5 seconds (while
touchscreen is active) or process will have to be restarted.
Check
PIN code
Lockout Mode is enabled.
key, the
Only the Master can enable/disable Lockout Mode.
Contact the Master user.
PIN code
Check to see if the lock is set to Lockout Mode.
key,
Setting/managing Lockout Mode is done through
Master Code only. Contact the Master user.
Check to see if Silent Mode is enabled (see Feature #4).
This is the alert to replace the batteries. Replace all four
(4) batteries* with new
PIN code
key,
The digits entered were incorrect or incomplete. Re-enter
the correct code followed by the check
P/N YRL TSINSTL FUL -
Suggested Action
PIN code cannot be used for multiple users.
PIN
or gear cannot be used as part of the
AA Alkaline batteries.
22
- Rev F
PCB
codes is set by the
PIN code.
key.
UI
DST ).
.