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Programming Troubleshooting
Symptom
Lock does not respond –
door is open and
accessible.
Lock does not respond –
door is locked and
inaccessible.
Unit chimes to indicate
code acceptance, but the
door will not open.
Unit operates to allow
access, but will not
automatically re-lock.
PIN codes will not register.
Upon entering a
and pressing the (*) key, the
lock gives a series of beeps,
flashes red & blue
times, and does not unlock.
Upon entering a
and pressing the (*) key,
there are different tones.
The unit operates, but it
makes no sound.
The unit displays inter-
mittent
RED
flashes.
Upon entering a
and pressing the (*) key,
the unit responds with a
series of beeps and the
keypad flashes three times.
* When batteries are replaced, Network locks have a real time clock that will be set through the User Interface ( ); it
is recommended to verify correct date and time particularly those locks operating under Daylight Saving Time (
• Press each keypad button for response when pressed.
• Check batteries are installed and oriented correctly (polarity)
in the battery case.
• Check batteries are in good condition; replace batteries*
if discharged.
• Check to see if cable is fully connected and not pinched.
• Batteries may be completely discharged.
• Use key to gain entry and replace batteries*.
• Check to see if there is another locking device on the door.
• Check the door gaps for any foreign objects between door
and frame.
• Check that the cable is firmly connected to the
• Check to see if Auto Re-lock Mode is enabled.
• If low battery indicator is lit (see below), change batteries*.
• PIN codes must consist of 4 to 8 digits to register.
• The same
• Registration/management of
authority of the Master Code.
• Contact the Master user.
• User codes must be entered within 5 seconds or the
process will have to be restarted.
• Check mark
PIN
code.
PIN
code
• All Code Lockout Mode is enabled.
• Only the Master can enable/disable All Code Lockout Mode.
LED
s 7
• Contact the Master user.
PIN
code
• Check to see if the lock is set to All Code Lockout Mode.
• Setting/managing All Code Lockout Mode is done through
Master Code only. Contact the Master user.
• Enable Audio Mode.
• This is the Low Battery indicator alerting that it is time to
replace the batteries. Replace all four (4) batteries* with
new
AA
Alkaline batteries.
PIN
code
• The digits entered were incorrect or incomplete. Re-enter
the correct code followed by the check mark (*) key.
P/N
YRL EMICL PBINSTL FUL
-
Suggested Action
PIN
code cannot be used for multiple users.
PIN
codes is set by the
or gear
cannot be used as part of the
35
-
-
Rev B
PC
board.
UI
DST
).
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