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20.1 Helvar Customer Support
Helvar has representatives in 49 countries, which can provide support in your local language. For information about Helvar
support facilities in your country, see the Helvar website at www.helvar.com.
Helvar Regional Support with a Service Agreement
Helvar provides a range of support services that give you access to our technical expertise.
We offer the following services:
• Field service on a contract or request basis.
• Final commissioning and configurating of your new lighting system.
• Bench service for those occasions things cannot be repaired on site.
How to contact the Service Department
Post
Telephone (Main)
Telephone (Service)
Fax
Email
20.2 Finding information about TouchPanel
1. From
Main Menu select the following:
2.
to display the Options menu.
3.
to display the About screen. This screen provides contact information and, at the bottom of the screen, shows the
current operating mode and version of software that TouchPanel is using.
4.
to close the About screen.
52
Helvar 924 LCD TouchPanel: Installation and User Guide
Helvar Merca Limited, Hawley Mill, Hawley Road,
Dartford, Kent; DA2 7SY, UK
+44 (0) 1322 222211
+44 (0) 1322 282265
+44 (0) 1322 282216
service@helvar.com
www.helvar.com
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