Related Manuals for Wilson Electronics WILSONPRO ENTERPRISE 4300R
Summary of Contents for Wilson Electronics WILSONPRO ENTERPRISE 4300R
- Page 1 A Wilson Electronics Brand ENTERPRISE 4300/4300R In-Building Cell Signal Amplifier with Multi-Tower Targeting (MTT) Technology Installation Guide wilsonpro.com 866.294.1660...
- Page 2 Index Package Contents About The Enterprise 4300 & 4300R Additional Features Installation Diagram Menu System WilsonPro Cloud Local Ethernet Configuration Utility Safety Guidelines Specifications Warranty...
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Page 3: Package Contents
Package Contents Enterprise 4300 SKU 460152 Enterprise 4300 Wide Band Directional Dome Antennas 100 ft. Wilson400 Cable Amplifier Antenna (qty. 4) (qty. 5) (314411) (304412) (952300) 2 ft. Wilson400 50 Ohm Lightning Cable Surge Protector (952402) (859902) Enterprise 4300R SKU 460153 Enterprise 4300R Wide Band Directional Dome Antennas... - Page 4 Enterprise 4300 & 4300R In-Building Cell Signal Amplifier Systems Frequency-specific “split mode” option, facilitating separate outdoor antennas for different bands, resulting in improved indoor coverage. Remote system monitoring. Connects to WilsonPro Cloud service via internal, pre- activated LTE modem or Ethernet. High max uplink power (up to +26 dBm): will reach distant cell towers.
- Page 5 The Enterprise 4300 & 4300R cell signal amplifier systems provide significantly enhanced 4G LTE and 3G voice and data coverage inside buildings where cell signals may not otherwise penetrate. Installation of an Enterprise 4300 & 4300R cell signal amplifier system results in fewer dropped calls, improved voice quality, uninterrupted texts, and faster data speeds—along with better audio and video streaming.
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Page 6: Additional Features
Additional Features Extended Dynamic Range (XDR) for continuous connectivity: XDR lets the Enterprise 4300 & 4300R systems work with an incoming signal and never shut down due to a strong outside signal. Choice of Wall-Mount or Rack-Mount Installation: All indoor and outdoor port(s) are located on top of the amplifier for easy antenna connections, while an exposed mounting flange on each amplifier provides for simple installation. -
Page 7: Installation Diagram
Installation Diagram The Enterprise 4300 & 4300R supports up to four inside antennas and are capable of operating in traditional Common Mode, in which all amplifier cell bands use the same outdoor antenna, or Split Mode, in which cell bands use separate outdoor antennas. Split Mode Split mode is advantageous for an installation in which cell towers for different bands are located in different directions. - Page 8 INSTALLATION DIAGRAM cont.) Common Mode Common mode can be used for an installation in which cell towers for different bands are located in the same direction . Note: The Enterprise 4300 & 4300R is configured to common mode by default. Outside Antennas 700-2200 MHz Cell Tower...
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Page 9: Post-Install Setup
Post-Install Setup The Enterprise 4300 & 4300R systems are designed with advanced internal programming, which allows it to automatically adjust for a variety of conditions, including the added functionality, alerts, and troubleshooting of an enhanced cloud management and monitoring solution. Once the AC power cable and antenna cables are connected, scan the QR code on the Quick Registration Card to add the amplifier to your WilsonPro Cloud account. -
Page 10: Menu System
Menu System The Enterprise 4300 & 4300R takes about 8 seconds to boot up. Once boot up is complete, the home screen will appear, showing the amplification and status of each port and band. Home Screen Start Up Screen Band Menu Color Description Green indicates that a band is operating correctly with maximum allowable gain. - Page 11 (MENU SYSTEM cont.) Red indicates a band has been shut down because of a severe oscillation condition or repeated oscillation. Reposition antennas (increase separation between indoor and outdoor antennas, and point in opposite directions) and then reboot (turn the unit off &...
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Page 12: Settings Screen
Settings Screen Tap ‘Settings Icon’ in the lower right corner to view the Settings Screen. There are 5 Settings Screens represented by “tabs”. Tap the tab heading to view each Settings Screen. General settings below. Note: Bands and Ports are disabled or enabled from the Cloud or Local Amplifier Configuration Utility only. - Page 13 (MENU SYSTEM - SETTINGS SCREEN cont.) Ethernet Settings Tab Modem Settings Tab ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER...
- Page 14 (MENU SYSTEM - SETTINGS SCREEN cont.) Cloud Communication Settings Tab Note: The Reset Local Comm button is used in case the user has configured the amplifier such that the Local Amplifier Configuration Utility is not accessible, e.g., if the communication preferences are set to “LTE Only”.
- Page 15 (MENU SYSTEM - SETTINGS SCREEN cont.) Split-Mode Configuration Split Mode is configured from the Local Amplifier Configuration Utility and should be set when using separate Outside Antennas for Band 4/25, Band 5, and Band 12/13. To go back to the Home Screen, tap on the Home Icon (in the lower right corner). ENTERPRISE 4300 &...
- Page 16 Band-Status Screens To view specific band information (such as the strength of the received uplink & down- link signal, outside signal strength, and amplifier gain status) tap the desired band on the home screen. Oscillation Example IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 &...
- Page 17 (MENU SYSTEM - SETTINGS SCREEN cont.) Shutdown Example ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER...
- Page 18 Connectivity Status Screens The three icons in the upper right provide status related to the Ethernet connection, Cloud connection, and USB device (if inserted). Ethernet-Status Icon Cloud-Status Icon IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R...
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Page 19: Wilsonpro Cloud
WilsonPro Cloud The cloud-based platform for remote monitoring & control of cellular signal amplifiers Enterprise 4300 & 4300R connects to WilsonPro Cloud via the internet, through a traditional RJ-45 “hardwired” Ethernet connection or via LTE connection through the outside antenna. The default setting is “Ethernet Preferred” (gives priority to Ethernet, but will switch to LTE if Ethernet is not connected). - Page 20 (WILSONPRO CLOUD cont.) Customer Dashboard You can quickly check the status of all of your amplifiers from the Dashboard summary screen. The Total Alert Status represents the number of alert indications, for all amplifiers assigned to your account, that have not been acknowledged. After an alert is acknowledged, it is no longer included in this chart.
- Page 21 (WILSONPRO CLOUD – ADDING A CUSTOMER cont.) Enter information for Customer (business/organization utilizing the Enterprise 4300 & 4300R product), Primary Contact (notification recipient), and select a Monitor. After clicking on SUBMIT the new customer will appear on the dashboard page below the alert and status summary with a default location.
- Page 22 (WILSONPRO CLOUD – ADDING A CUSTOMER cont.) If a Monitor has not been created, click on NEW MONITOR at the top of the webpage. Installer/Integrator can assign Monitors to track the performance of the amplifier(s). A Monitor can be made Administrator, who can see all information within the account and create additional Monitors.
- Page 23 (WILSONPRO CLOUD cont.) Creating an Additional Customer Location To create an additional customer location click VIEW. Then click ADD NEW LOCATION. ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER...
- Page 24 (WILSONPRO CLOUD – ADDING A CUSTOMER LOCATION cont.) Enter information and click SUBMIT. NOTE: Customer Information and Primary Contact fields are required, these must be populated before submitting page. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R...
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Page 25: Adding An Amplifier
(WILSONPRO CLOUD cont.) Adding an Amplifier On the dashboard page, find the customer location you would like to add the amplifier and click VIEW. Then click ADD AMPLIFIER. Add an amplifier name. An example: Hotel Lobby etc. ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER... - Page 26 (WILSONPRO CLOUD – ADDING A AMPLIFIER cont.) Click SCAN AMPLIFIER QR CODE located on Quick Setup Card (which is in the plastic sleeve on the amplifier). The serial number and MAC address will autopopulate after scanning QR code. Click LOOK UP SERIAL NUMBERS. NOTE: The serial number and MAC address fields can be populated manually.
- Page 27 (WILSONPRO CLOUD cont.) Amplifier Metrics Now that the amplifier(s) have been added to the location, click VIEW to view details about the amplifier. Click VIEW, in the amplifier list. ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER...
- Page 28 (WILSONPRO CLOUD – AMPLIFIER METRICS cont.) The Band Details table above shows per-Band performance metrics. In addition, Bands can be disabled and re-enabled, as well as viewing the Band History. WARNING: Disabling bands could disconnect the LTE connection and prevent communication with the cloud.
- Page 29 (WILSONPRO CLOUD – AMPLIFIER METRICS cont.) The Band History screen provides performance and signal level histories. ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER...
- Page 30 (WILSONPRO CLOUD cont.) Alerts & Notifications Alerts are displayed on the Location Details screen for all amplifiers for that location. Alerts are also displayed on the Amplifier Details screen for that particular amplifier. To acknowledge and remove the alert from the lists, choose the alert and click SUBMIT ACKNOWLEDGEMENT.
- Page 31 (WILSONPRO CLOUD – ALERTS & NOTIFICATIONS cont.) To view past alerts that have been removed from the list, click VIEW ALERT HISTORY. To set which amplifier conditions will result in an alert, click CONFIGURE ALERTS (this can be done from the Amplifier Details screen as well). ENTERPRISE 4300 &...
- Page 32 (WILSONPRO CLOUD – ALERTS & NOTIFICATIONS cont.) Select individual, multiple, or all conditions to change the priority level of all selected alerts, click UPDATE after modifying the conditions. These alerts (which can be set as notifications) and then will be pushed to SMS (text) and email. To configure Alert notifications click CONFIGURE NOTIFICATIONS.
- Page 33 (WILSONPRO CLOUD – ALERTS & NOTIFICATIONS cont.) You can configure Alert notifications for this Location to be sent to Recipients. These Recipients can either be Monitors registered in the system, or ‘other’ Recipients identified by email or phone. To add or delete Recipients, click on the .
- Page 34 (WILSONPRO CLOUD cont.) Antenna Tuner Tool To optimize a signal, you can use the Antenna Tuner Tool to help orient an antenna. Click ANTENNA TUNER from the menu drop down. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R...
- Page 35 (WILSONPRO CLOUD – ANTENNA TUNER TOOL cont.) The antenna tuner tool allows the integrator/installer to get nearly real time signal information on a handheld device while making outside adjustments to the donor antenna. The antenna tuner tool is refreshed every 10 seconds. Select from the drop-down;...
- Page 36 Local Amplifier Configuration Utility If you need to modify the amplifier communication settings, this utility was created to help you. The default setting is Ethernet Preferred (gives priority to Ethernet, but will switch to LTE if Ethernet is not connected). NOTE: It is only necessary to use this utility if you wish to CHANGE a communication setting.
- Page 37 (LOCAL ETHERNET CONFIGURATION UTILITY cont.) Type wilsonproconfig into the web browser. A login will be displayed, type the following: Username: admin – Password: admin On the Local Amplifier Configuration Utility page you can select AMPLIFIER, COMMUNICATIONS and SYSTEM to set configurations. ENTERPRISE 4300 &...
- Page 38 (LOCAL ETHERNET CONFIGURATION UTILITY cont.) Bands can be turned ON/OFF, you can configure Inside Antenna Settings (ON/OFF) and you can update the Outside Antenna Configuration (COMMON/SPLIT MODE). Note: Once you make changes to either the Band Enable or Communication Settings, you must wait at least 30 seconds before power cycling the unit or the new settings will not be stored.
- Page 39 (LOCAL ETHERNET CONFIGURATION UTILITY cont.) Click on then COMMUNICATIONS, Communications Preferences and Ethernet changes can be made here. Click on then SYSTEM, set password for local amplifier (this password is unrelated to WilsonPro Cloud Service), reboot amplifier and restore system to factory default. ENTERPRISE 4300 &...
- Page 40 (LOCAL ETHERNET CONFIGURATION UTILITY cont.) Click on then AMPLIFIER, view overall status of amplifier, WilsonPro Cloud, LTE connection, Ethernet conection, USB connection and power levels for each band. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R...
- Page 41 (LOCAL ETHERNET CONFIGURATION UTILITY cont.) Click on then SYSTEM, view overall system details. ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER...
- Page 42 (LOCAL ETHERNET CONFIGURATION UTILITY cont.) Click on to use the ANTENNA TUNER to assist with orienting the antenna. Click CAPTURE CURRENT VALUES and enter an optional label for antenna position to record measurements. These steps can be repeated as many times as you like. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 &...
- Page 43 Notes support.wilsonpro.com 866.294.1660 NEED HELP? ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER...
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Page 44: Safety Guidelines
To uphold compliance with network protection standards, all active cellular devices must maintain at least 6 feet of separation distance from Panel and Dome antennas. Use only the power supply provided in this package. Use of a non-Wilson Electronics product may damage your equipment. -
Page 45: Kit Components
Kit Components The following accessories are certified by the FCC to be used with the ENTERPRISE 4300/4300R. This radio transmitter 4726A-460052 / 4726A-460053 has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device. -
Page 46: Specifications
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Wilson Electronics LLC could void the authority to operate this equipment. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). -
Page 47: Warranty
MARKETING APPROVAL: Installer and end customer hereby grants to Wilson Electronics the express right to use installers or end customers company logo in marketing, sales, financial, and public relations materials and other communications solely to identify Customer as a Wilson Electronics customer. - Page 48 Copyright © 2016 Wilson Electronics. All rights reserved. Copyright © 2019 Wilson Electronics. All rights reserved. Wilson Electronics products covered by U.S. patent(s) and pending application(s) Wilson Electronics products covered by U.S. patent(s) and pending application(s) For patents go to: weboost.com/us/patents For patents go to: weboost.com/us/patents...