Flir Maritime Product Support And - Teledyne JCU-3 Installation & Operation Instructions

15.1 FLIR Maritime product support and

servicing
FLIR provides a comprehensive product support service, as well as
warranty, service, and repairs. You can access these services through the
FLIR website, telephone, and e-mail.
Product information
If you need to request service or support, please have the following
information to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
• System diagrams.
You can obtain this product information using the menus within your product.
Web portal support
Service
Camera support
Return merchandise
Servicing and warranty
FLIR offers dedicated service departments for warranty, service, and repairs.
Don't forget to visit the FLIR website to register your product for extended
warranty benefits: http://customer.flir.com/Warranty/EndUserRegistration
Technical support
Web portal
Support.FLIR.com
customer.FLIR.com
Region
United Kingdom (UK), EMEA, and
Asia Pacific
United States (US)
Telephone and e-mail support
Region
United Kingdom (UK), EMEA, and
Asia Pacific
United States (US)
Australia and New Zealand
Contact details
Telephone:
+44 (0)1329 246 932
E-mail:
emea.service@flir.com
Telephone:
+1 (603) 324 7900
E-mail:
rm-usrepair@flir.com
Contact details
Telephone:
+44 (0)1329 246 777
E-mail:
maritimecamerasupport@flir.com
Telephone:
+1 (603) 324 7900 (Toll-free: +800
539 5539)
E-mail:
support@flir.com
Telephone:
+61 2 8977 0300
E-mail:
aus.support@flir.com
(FLIR Maritime subsidiary)
49