Normal Operating Sounds Of Gas Appliances; Maintenance Instructions; Flame Pattern - Regency Fireplace Products Contura RC500E Owners & Installation Manual

Direct vent gas fireplace
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maintenance
Normal Operating Sounds of
Gas Appliances
It is possible that you will hear some sounds from
your gas appliance. This is perfectly normal due to
the fact that there are various gauges and types
of steel used within your appliance. Listed below
are some examples. All are normal operating
sounds and should not be considered as defects
in your appliance.
Blower:
Regency
gas appliances use high tech blowers
®
to push heated air farther into the room. It is not
unusual for the fan to make a "whirring" sound
when ON. This sound will increase or decrease in
volume depending on the speed setting of your
fan speed control.
Burner Tray:
The burner tray is positioned directly under the
burner tube(s) and logs and is made of a different
gauge material from the rest of the firebox and
body. Therefore, the varying thicknesses of steel will
expand and contract at slightly different rates which
can cause "ticking" and "cracking" sounds. You
should also be aware that as there are temperature
changes within the unit these sounds will likely
re-occur. Again, this is normal for steel fireboxes.
Blower Thermodisc:
When this thermally activated switch turns ON
it will create a small "clicking" sound. This is the
switch contacts closing and is normal.
Pilot Flame:
While the pilot flame is on it can make a very slight
"whisper" sound.
Gas Control Valve:
As the gas control valve turns ON and OFF, a
dull clicking sound may be audible, this is normal
operation of a gas regulator or valve.
Unit Body/Firebox:
Different types and thicknesses of steel will expand
and contract at different rates resulting in some
"cracking" and "ticking" sounds will be heard
throughout the cycling process.

Maintenance Instructions

1. Always turn off the valve before cleaning. For
relighting, refer to lighting instructions. Keep
the burner and control compartment clean by
brushing and vacuuming at least once a year.
When cleaning the logs, use a soft clean paint
brush as the logs are fragile and easily damaged.
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2. Clean glass (never when unit is hot), appliance,
and door with a damp cloth. Never use an
abrasive cleaner.
3. The heater is finished in a porcelain finish or
with a heat resistant paint and should only be
refinished with heat resistant paint (not with
wall paint).
Never use an abrasive cleaner on the porcelain
finish as it may scratch the surface.
4. Make a periodic check of burner for proper posi-
tion and condition. Visually check the flame of
the burner periodically, making sure the flames
are steady; not lifting or floating. If there is a
problem, call a qualified service person.
5. Caution: Label all wires prior to disconnection
when servicing controls. Wiring errors can cause
improper and dangerous operation.
6. The appliance and venting system must be
inspected before use, and at least annually,
by a qualified field service person, to ensure
that the flow of combustion and ventilation air
is not obstructed.
During the annual service call, the burner should
be removed from the burner tray and cleaned.
Replace the embers but do not block the pilot.
7. Keep the area near the appliance clear and free
from combustible materials, gasoline, and other
flammable vapours and liquids.
WARNING:
CHILDREN AND
ADULTS SHOULD BE ALERTED
TO THE HAZARDS OF HIGH
SURFACE TEMPERATURE AND
SHOULD STAY AWAY TO AVOID
BURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN
THEY ARE IN THE SAME ROOM AS
THE APPLIANCE.
DO NOT USE THIS APPLIANCE
IF ANY PART HAS BEEN UNDER
WATER. IMMEDIATELY CALL A
QUALIFIED SERVICE TECHNICIAN
TO INSPECT THE APPLIANCE
AND TO REPLACE ANY PART OF
CONTROL SYSTEM AND ANY
GAS CONTROL WHICH HAS BEEN
UNDER WATER.
CAUTION: ANY SAFETY SCREEN
OR GUARD REMOVED FOR SER-
VICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERATING
THE APPLIANCE.
C L O T H I N G
O R
FLAMMABLE MATERIAL SHOULD
NOT BE PLACED ON OR NEAR THE
APPLIANCE.
8. Each time the appliance is lit, it may cause
condensation and fog the glass.
condensation and fog is normal and will
disappear in a few minutes as the glass heats
up.
Never operate the appliance without the
glass properly secured in place.
Note: If you have an incorrect flame
pattern, contact your Regency
dealer for further instructions.

Flame Pattern

Periodically check the pilot and main burner
flames. Correct pilot flame pattern has two
strong blue flames: 1 flowing around the
flame sensor and 1 flowing across the burner
(it does not have to be touching the burner).
N
ote: If you have an incorrect flame pattern,
contact your Regency
further instructions.
Incorrect flame pattern will have small,
probably yellow flames, not coming into
proper contact with the rear burner or flame
sensor.
Top View of Pilot flame
O T H E R
This
®
dealer for
®

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