Call Forwarding - Polycom VVX 450 User Manual

PLACING CONFERENCE CALLS
To establish a conference call: Call the first person. From Lines or Calls view, press More > Confrnc. The active call is held. Using the Dialer, call the second person. When the second
person answers, press More > Confrnc or press Join to join everyone in a conference.
To hold a conference call: From Lines or Calls View, press Hold. If in Calls view, be sure to highlight the conference first.
To resume a held conference call: From Lines or Calls view, press Resume.
To end a conference call: From Lines or Calls view, press End Call.
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To split a conference call: From Lines or Calls view, press Split. The conference call ends. By default, the other two people are held.
USING THE SPEAKERPHONE
Press the speakerphone button and it will glow green and activate the speakerphone. If on a call and want to use the speakerphone instead of the handset or the headset, press the
speakerphone button then hang-up the handset. Press it again and the speakerphone will hang-up. Lifting the handset or pressing the headset button while on the speakerphone will turn
the speakerphone off and place the call on the handset or the headset.
INCOMING CALL RINGTONES
A simple way to personalize the phone is to change the phone's ringtone. Unique ringtones can be chosen for the different lines on the phone.
To select an incoming call ringtone for the phone or a line: From Home view, select Settings > Basic > Preferences. If multiple lines are configured on the phone, select the line to
apply a new ringtone to. From the Ring Type screen, use the up and down arrow keys to select the ringtone. To hear the ringtone before changing it, press Play. The default ringtone is Low
Trill.
To set a ringtone for a contact: Navigate to the Contact Directory and select the contact. From the contact's information screen, press Edit > Ring Type. Use the up and down arrow
keys to select the ringtone and press Save.
CALL TRANSFER
When transferring a call to another party, there is an option to talk to the party before the transfer completes (consultative) or can be a blind transfer (without talking to the other party).
To perform a consultative transfer:
1. From Lines or Calls view, press Transfer. The active call is held.
2. From the Dialer, press Consultative and place a call to the party to transfer the call to.
3. Connect and talk with the person, and then press Transfer. To cancel the transfer before the call connects, press Cancel.
To perform a blind transfer:
1. From Lines or Calls view, press Transfer. The active call is held.
2. From the Dialer, press Blind, and place a call to the party want to transfer the call to. If you don't see Blind, press More, and then Blind. The call automatically transfers to the party
you specified.

CALL FORWARDING

To enable call forwarding: From Home View, press Forward. Select the forwarding type to enable, type a forwarding number, and press Enable.
To disable call forwarding: From Home View, press Forward. Select the forwarding type to disable, and press Disable.
To enable per-call forwarding: As your phone rings, press Forward, enter the forwarding number, and press Forward again.
DIVERTING CALLS FROM A CONTACT TO ANOTER PARTY
The Divert option enables transferring of all incoming calls from a particular contact to a third party.
To divert incoming calls from a contact to a third party: From Home view, select Directories, then select Contact Directory. From your directory, use the up and down arrow keys
to select the contact whose calls should be sent to another person. From the contact's information screen, press Edit. Then use the up and down arrow keys to select Divert Contact and
enter the number of the person to send the calls to. Select Auto Divert and select Enabled. Press Save.
CALL PARK AND RETRIEVAL
Parking a call is very similar to putting a call on hold. The key difference is, when placing a call on hold it can only be retrieved from the phone that put the call on hold. With Call Park, a call
can be placed on hold and picked up from ANY phone within the same business group. <Note that Call Park is an optional feature and must be requested for activation through a Nextera
Account Manager.>
To park a call: From Lines or Calls view, press Transfer. Dial *94. An Orbit code will be announced which includes a * and 3 digits. Press Transfer again to park the call in that Orbit.
To retrieve a parked call: Dial *99* and the Orbit code that was provided when the call was parked (example: *99*111). The call will immediately be connected.
REJECT
When a call comes in that you do not wish to answer and do not want it to keep ringing your phone, press Reject. This will send the call immediately to voicemail.