Pudu SwiftBot SWFD01 Operation Manual
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Pudu SwiftBot SWFD01 Operation Manual

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PuduSwiftBot Operation Guide
Version: V1.0
Model: SWFD01/SWFD11
Shenzhen Pudu Technology Co., Ltd.

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Summary of Contents for Pudu SwiftBot SWFD01

  • Page 1 PuduSwiftBot Operation Guide Version: V1.0 Model: SWFD01/SWFD11 Shenzhen Pudu Technology Co., Ltd.
  • Page 2 PuduSwiftBot Operation Guide Copyright © 2022 Shenzhen Pudu Technology Co., Ltd. All rights reserved. This document may not be copied, reproduced, transcribed or translated, in part or in whole, by any persons or organizations, or be transmitted in any form or by any means (electronic, photocopy, recording, etc.) for any commercial purposes without the prior written permission of...
  • Page 3 PuduSwiftBot Operation Guide Introduction Purpose This manual describes the functions, technical specifications, and detailed operations ofPuduSwiftBot to help users better understand and work with the robot. Audiences This manual is intended for:  Customers  Sales engineers  Installation and commissioning engineers ...

  • Page 4: Table Of Contents

    PuduSwiftBot Operation Guide Table of Contents Safety Instructions ........................5 Power Usage ........................5 Robot Usage ........................5 Working Environment ....................... 6 Product Components ......................... 8 Overview ........................... 8 Appearance & Components ....................9 Specifications ........................12 How to Use ..........................15 Mapping Instructions ..............
  • Page 5 PuduSwiftBot Operation Guide Free Warranty Service ..................... 58 Out-of-warranty Service....................59 6.2.1 Remote Technical Guidance Service ..............59 6.2.2 Standard of After-sales Service Fee out of the Warranty........59 After-sales Service Consultation ..................59 Warranty Schedule for Major Components ..............59 Compliance Information ......................60 Federal Communications Commission Compliance Statement ........60 Industry Canada Compliance Statement ................60...

  • Page 6: Safety Instructions

    Shenzhen Pudu Technology Co., Ltd. for technical support.  In case of malfunction of the charging pile (e.g., smoke, burning smell), cut off the power supply of the pile immediately and contact Shenzhen Pudu Technology Co., Ltd. for technical support. 1.2 Robot Usage ...

  • Page 7: Working Environment

     The robot must not be disassembled or repaired by untrained personnel. In case of malfunction, contact Shenzhen Pudu Technology Co., Ltd. for technical support in time.  Observe the maximum weight a person is allowed to lift as required by local laws and regulations when transporting the robot.
  • Page 8 20 cm to 25 cm may interfere with the radar reflection and cause abnormal movement of the robot. Such sites should be modified (e.g., posting stickers). Please contact Shenzhen Pudu Technology Co., Ltd. for technical support ...

  • Page 9: Product Components

    PuduSwiftBot Operation Guide 2. Product Components 2.1 Overview PuduSwiftBot is an indoor robot that supports SLAM positioning and navigation solutions integrating both Lidar and visual positioning. Featured with new interactive features such as compartment door auto-open/close, voice interaction, laser projector, and peak hours algorithms, it can be efficiently, safely, conveniently, and flexibly used in various scenarios.

  • Page 10: Appearance & Components

    PuduSwiftBot Operation Guide 2.2 Appearance & Components 2.2.1 SWFD01 Appearance Description LCD screen Depth vision sensors Front positioning camera Trays Galvo laser projector Front Lidar Drive wheels Version: V1.0 Operation Guide...
  • Page 11 PuduSwiftBot Operation Guide Auxiliary wheels Power switch SIM card slot and Type-C USB interface Rear positioning camera Key switch Rear Lidar Charging electrode plate Light strip Charging jack Top tray (cup holder) Vision sensor Emergency stop switch 6-mic circular array kit Version: V1.0 Operation Guide...
  • Page 12 PuduSwiftBot Operation Guide 2.2.2 SWFD11 Appearance Description LCD screen Depth vision sensors Front positioning camera Compartment door Galvo laser projector Version: V1.0 Operation Guide...

  • Page 13: Specifications

    PuduSwiftBot Operation Guide Front Lidar Drive wheels Auxiliary wheels Power switch SIM card slot and Type-C USB interface Rear positioning camera Key switch Rear Lidar Charging electrode plate Light strip Charging jack Trays Top tray (cup holder) Vision sensor Emergency stop switch 6-mic circular array kit 2.2.3 Instructions for buttons...
  • Page 14 PuduSwiftBot Operation Guide Operating voltage DC 23–29.4V Power input AC 100–240 V, 50/60 Hz Power output 29.4 V/ 8 A Battery capacity 25.6 Ah Charging time 4.5 h Battery life 10–24 h Cruise speed 0.5–1.2 m/s (adjustable) Navigation Laser and visual integrated SLAM positioning Automatic compartment door SWFD01: Not available SWFD11: Available...
  • Page 15 PuduSwiftBot Operation Guide Temperature: -40 ℃ to 65 ℃ Storage environment RH: ≤ 85% Working altitude < 2000 m Ground surface standard Indoor environment, flat and smooth ground IP rating IP22 Wi-Fi Frequency band range 2.4G Wi-Fi: 2412–2472 MHz, 2422–2462 MHz 5.2–5.6G Wi-Fi: 5180–5320 MHz, 5500–5700 MHz, 5190–5310 MHz, 5510–5670 MHz, 5210–5290 MHz, 5530–5610 MHz...

  • Page 16: How To Use

    The light strip flashes, and the screen displays boot logo, animation, and Android desktop in turn, indicating that the robot is powered on. Note The system will automatically start Pudu App by default after powering on. If not, tap the Pudu App icon on the system desktop to start it. Step 4 The robot is powered on, let's try it out! 3.1.2...

  • Page 17: Cruise Mode

    PuduSwiftBot Operation Guide scenarios. Mode Description Food Delivery The robot delivers food to multiple tables at the same time. After the dishes ordered mode by different customers are placed on the trays and the table numbers are entered, the robot automatically plans the best routes for delivery. After that, the robot automatically returns to the pickup location.

  • Page 18: Delivery Mode

    PuduSwiftBot Operation Guide Mode Description its location during mapping. Settings The user can connect the robot to the Internet and Bluetooth devices, set the number of trays, turn on delivery lights, laser projector, etc. Note To ensure a stable and safe operation of the robot, it is recommended that the delivery speed be lower than 0.9m/s, and the cruise speed at 0.5m/s or 0.6m/s.
  • Page 19 PuduSwiftBot Operation Guide Buttons Description Open/close the compartment door. This function is only available on SWFD11. If the compartment door is open, the icon changes to Set the Smooth mode. The icon will be displayed after Smooth mode is enabled in the Food Delivery Settings interface.
  • Page 20 PuduSwiftBot Operation Guide Food Delivery Settings Description Version: V1.0 Operation Guide...
  • Page 21 PuduSwiftBot Operation Guide Food Delivery Settings Description Show emoticons during task Choose whether to enable Food delivery animation. If enabled, the robot will show emoticons rather than the table number during delivery. Arrival voice Choose whether to enable Arrival voice of delivery and set the custom voice and the playback interval.
  • Page 22 PuduSwiftBot Operation Guide Food Delivery Settings Description Delivery parameter settings Set delivery parameters.  Automatic pick up time: If Done is not tapped within the set time after the robot arrives at the desired table, the robot automatically completes the current task and continues to perform the next one. Value range: 1 to 600 seconds.
  • Page 23 PuduSwiftBot Operation Guide If Single-layer multi-table is enabled on the Food Delivery Settings interface, the user can put multiple dishes for different tables on a single tray. Step 5 After entering the table numbers, tap Start. The robot arrives at the specified table along the predetermined path. For an SWFD11 robot using trays inside the compartment, the compartment door will be closed automatically after tapping Start.
  • Page 24 PuduSwiftBot Operation Guide Buttons Description Modify task Tap to modify the table number of food delivery. Pick Tap to pick up the dishes in advance and proceed with the next task. advance Cancel all Tap to cancel all food delivery tasks without returning to the pickup location. Return Tap to return to the pickup location.
  • Page 25 PuduSwiftBot Operation Guide Shortcut buttons on the Delivery mode interface are explained below. Buttons Description View the previous task. Set the arrival voice, the music during delivery, etc. See the table below for details. Smart search for destinations. Tap the icon to quickly search for destinations when there are too many destinations.
  • Page 26 PuduSwiftBot Operation Guide Version: V1.0 Operation Guide...
  • Page 27 PuduSwiftBot Operation Guide Delivery Settings Description Show emoticons during task Choose whether to enable Delivery animation. If enabled, the robot will show emoticons rather than the destinations during delivery. Arrival voice Choose whether to enable Arrival voice of delivery and set the custom voice and the playback interval.
  • Page 28 PuduSwiftBot Operation Guide Delivery Settings Description Delivery parameter settings Set delivery parameters.  Automatic pick up time: If Done is not tapped within the set time after the robot arrives at the destination, the robot automatically completes the current task and continues to perform the next one. Value range: 1 to 600 seconds.
  • Page 29 PuduSwiftBot Operation Guide If Single-layer multi-table is enabled on the Delivery Settings interface, you can put multiple items for different destinations on a single tray. Step 12 After entering the destination, tap Start. The robot arrives at the destination along the predetermined path. For an SWFD11 robot using internaltrays in the compartment, the compartment door will be closed automatically after tapping Start.
  • Page 30 PuduSwiftBot Operation Guide Buttons Description Modify task Tap to modify the delivery destination. Pick Tap to pick up the items in advance and proceed with the next task. advance Cancel all Tap to cancel all delivery tasks without returning to the departure location. Return Tap to return to the departure location.
  • Page 31 PuduSwiftBot Operation Guide Shortcut buttons on the Cruise mode interface are explained below. Buttons Description Add custom cruise routes for a fixed-point cruise. Set the arrival voice, the music played when cruising, etc. See the table below for details. Set the Smooth mode. The icon will be displayed after the Smooth mode is enabled in the Cruise Mode settings.
  • Page 32 PuduSwiftBot Operation Guide to enter the interface for selecting stay locations during cruise. Please select at least two stay locations. You can select up to fifty stay locations for cruising. One stay location can be selected multiple times, but not in a row. Select stay locations on the interface and tap Next.
  • Page 33 PuduSwiftBot Operation Guide change the order of stay locations, or delete the current cruise route. The Cruise Settings interface and descriptions of the settings are shown below. Version: V1.0 Operation Guide...
  • Page 34 PuduSwiftBot Operation Guide Cruise Settings Description Play voice during task Choose whether to enable Play voice when cruising and set the custom voice and the playback interval. If enabled, tap to add custom voices. If a custom voice is selected, it will be played when cruising rather than the system default voice.
  • Page 35 PuduSwiftBot Operation Guide Cruise Settings Description Stay time at stay locations Set Stay time at stay locations. After the robot arrives at a stay location, it stays at the stay location for the preset time. When the Stay time at stay locations is up, the robot will proceed with its tasks.
  • Page 36 PuduSwiftBot Operation Guide The Guiding mode interface is shown below. Shortcut buttons on the Guiding mode interface are explained below. Buttons Description Set the arrival voice, music, etc. when the robot is guiding customers. See the table below for details. Smart search of table numbers.
  • Page 37 PuduSwiftBot Operation Guide Guiding Settings Description Version: V1.0 Operation Guide...
  • Page 38 PuduSwiftBot Operation Guide Guiding Settings Description Voice upon guided arrival Choose whether to enable Voice upon guided arrival and set the custom voice. If enabled, tap to add custom voices. If the customized voice is selected, it will be played upon guided arrival but not the system default voice.
  • Page 39 PuduSwiftBot Operation Guide Guiding Settings Description the pause time, it will automatically resume the current task. Value range: 5 to 600 seconds. Default: 20 seconds Step 19 Select the desired table number and tap Start. The robot will then guide the customers to the desired table. Step 20 Tap Done after the robot reaches the desired table.
  • Page 40 PuduSwiftBot Operation Guide Set the delivery arrival blessings and the music during delivery, etc. See the table below for details. Smart search of table numbers. Tap the icon to quickly search for table numbers when there are too many tables. Open/close the compartment door.
  • Page 41 PuduSwiftBot Operation Guide Version: V1.0 Operation Guide...
  • Page 42 PuduSwiftBot Operation Guide Birthday Settings Description Delivery arrival blessings Choose whether to enable Delivery arrival blessings and set or customize blessings. If enabled, the default or customized blessings will be played upon delivery arrival. Default blessings: General blessings: Happy birthday! Make a wish, and may all your wishes come true.
  • Page 43 PuduSwiftBot Operation Guide Birthday Settings Description Auto-open of compartment Choose whether to enable Auto-open of compartment door when waiting. door when waiting If enabled, the compartment door will be opened automatically after the robot completes its delivery task and returns to the pickup location. The user can determine whether to enable this function according to the speed of meal preparation and the actual scenario.
  • Page 44 PuduSwiftBot Operation Guide Step 24 Tap Start. The robot arrives at the desired table along the predetermined path and plays songs in the set playlist for Birthday mode. Step 25 Tap Done after the task is completed. The robot returns to the pickup location. To make any modifications during the delivery of birthday gifts (e.g., modify task, pick up in advance, cancel all, or return), tap the screen to pause the robot before any operation.
  • Page 45 PuduSwiftBot Operation Guide To use the Interactive mode, please set up interactive functions in Advanced Settings to set the winning rate of each prize in the lucky draw. Step 26 Tap Interaction on the main interface. The Interactive mode interface is shown below. Shortcut buttons on the Interactive mode interface are explained below.
  • Page 46 PuduSwiftBot Operation Guide Set the Smooth mode. The icon will be displayed after the Smooth mode is enabled in the Interactive Settings interface. There are three states for the Smooth mode:  : Disabled. Tap the icon to enable the Smooth mode once, and it will be disabled by default after the task is completed;...
  • Page 47 PuduSwiftBot Operation Guide Interactive Settings Description Version: V1.0 Operation Guide...
  • Page 48 PuduSwiftBot Operation Guide Interactive Settings Description Show emoticons during task Choose whether to enable Food delivery animation. If enabled, the robot will show emoticons rather than the table number during delivery. Arrival voice Choose whether to enable Arrival voice of delivery and set the custom voice and the playback interval.
  • Page 49 PuduSwiftBot Operation Guide Interactive Settings Description Delivery parameter settings Set delivery parameters.  Auto complete time: If the button Please click this button after taking a picture is not tapped within the set time after the customer attends the lucky draw, the robot will automatically complete the current task and proceed with the next one.
  • Page 50 PuduSwiftBot Operation Guide The desired table number will be displayed on the corresponding tray. If Single-layer multi-table is enabled on the Interactive Settings interface, you can put multiple dishes for different tables on a single tray. Step 30 After entering the table numbers, tap Start. The robot arrives at the specified table along the predetermined path.
  • Page 51 PuduSwiftBot Operation Guide Buttons Description Modify task Tap to modify the table number of food delivery. Pick Tap to pick up the dishes in advance and proceed with the next task. advance Cancel all Tap to cancel all food delivery tasks without returning to the pickup location. Return Tap to return to the pickup location.
  • Page 52 PuduSwiftBot Operation Guide Settings Description Basic settings Set screen brightness, language, voice volume, music volume, key tone volume, etc. Network settings Set up the network connection. The robot cannot be upgraded or perform voice interaction without a network connection. Please install a SIM card first if you wish to use 4G networks. Make sure that the robot is powered off before installing or removing the SIM card.
  • Page 53 Enable Auto charging, third-party APIs and set up Interactive Functions, etc. The Advanced settings are used for advanced operations of the robot. Please contact technical engineers for details. Pudu shall not be held responsible for any accident caused by unauthorized operations.

  • Page 54: Cellular Network

    PuduSwiftBot Operation Guide Function Description Enable high-speed gear Choose whether to enable high-speed gear. If enabled, the robot can move at higher speeds: 1.0 m/s, 1.1 m/s, 1.2 m/s. The user can set the speed in different modes. Auto charging Choose whether to enable Auto charging.

  • Page 55: Auto Charging

    PuduSwiftBot Operation Guide Function Description Third-party APIs Choose whether to enable third-party APIs. If enabled, the Calling function will be displayed on the Settings interface. It can be used with PuduBeeper supports third-party APIs. After-sales display in menu Choose whether enable after-sales information display in the menu.

  • Page 56: Troubleshooting

    PuduSwiftBot Operation Guide 4. Troubleshooting 4.1 Troubles during Operation Troubles The following errors may be reported during the robot operation:  Motor parameters error  Sensor parameters error  Sensor connection error  Motor rotation anomaly Solution Step 1 Following the prompts on the screen, tap OK or Continue operation to see if the robot can continue operation.

  • Page 57: Power-On Failure

    PuduSwiftBot Operation Guide damaged charger. Please contact our technical engineers in time. 4.4 Power-on Failure Troubles Power-on failure Solution  If the battery is low, please charge the robot.  If the battery level is normal, check if the key switch is turned to ON. ...

  • Page 58: Maintenance And Care

    PuduSwiftBot Operation Guide 5. Maintenance and Care 5.1 Component Maintenance Components Robot Status Inspection Interval Method Trays, drive wheels, and Powered off Weekly Wipe the surface with a auxiliary wheels clean cloth. Vision sensor, depth Powered off Weekly Use a clean cloth or lens vision sensor, front...

  • Page 59: After-Sales Service Policies

    6. After-sales Service Policies 6.1 Free Warranty Service Shenzhen Pudu Technology Co., Ltd. promises to meet the following conditions, within the effective warranty period of the product (the warranty period of different parts of the product may be different, See " Warranty Schedule for Major Components " for details.). We will provide the spares parts for free, Customers do not need to pay it again, Circumstances beyond the warranty period or not covered by the free product warranty service.
  • Page 60 6.2.2 Standard of After-sales Service Fee out of the Warranty. For after-sales services not covered by the free warranty, you need to fill in the Pudu Technology After-Sales Record Form in accordance with the requirements. Pudu's after-sales service costs include after-sales maintenance costs and spare parts costs ...
  • Page 61 PuduSwiftBot Operation Guide Main Part Guarantee Time months Charger months Advertising screen motherboard Lidar components months months Hub motor months Speaker components Omni-directional wheels None months Advertising screen Dish-return box None months Self-charging components months Front shell of chassis months Rear shell of chassis 6.5 Disposal and Recycling Information The Waste Electrical and Electronic Equipment (WEEE) Directive aims to minimize the impact of...
  • Page 63 Manufacturer's Name: SHENZHEN PUDU TECHNOLOGY CO., LTD. Address: Room 501, Building A, Block 1, Phase 1, Shenzhen International Inno Valley, Dashi 1st Road, Nanshan District, Shenzhen, China 518057 Product name : Pudu SwiftBot Model number: SWFD11, SWFD01 Operating Temperature: 0° C to 40° C This device in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
  • Page 64 RF POWER Function Operation Frequency Max RF outputpower: Limit 2402MHz–2480MHz 4.39dBm 20 dBm. BT(BR+EDR) 2402MHz–2480MHz 7.97 dBm 20 dBm. 2.4G 2402.4MHz-2482MHz 7.78 dBm 20 dBm. 802.11b/g/n(20MHz): WIFI 802.11b/g/n(HT20,HT40) 2412~2472MHz; 16.84 dBm 20 dBm. 2.4G 802.11n(40MHz):2422~2462MHz 802.11a/ac/n20:5180~5240MHz; 5.2G WIFI 12.85dBm 802.11ac40/n40:5190~5230MHz; 23 dBm.
  • Page 65 2300MHz~2400MHz...
  • Page 66 DECLARATION OF CONFORMITY I hereby declare that the product Pudu SwiftBot SWFD11, SWFD01 Model: Brand name: PUDU (Name of product, type or model, batch or serial number) Adapter 1# : Model: HK240A-CF Input: 100-240V~50/60Hz 3.0A Max Output: 29.4V 8.0A Adapter 2# : Model: AP-PN360CH02940080 Input: 100-240V~50-60Hz 3.5A Max...
  • Page 67 Satisfies all the technical regulations applicable to the product within the scope of Council Directives 2014/53/EU: and declare that the same application has not been lodged with any other notified body. HEALTH & SAFETY (Art. 3(1)(a)): EN 62311:2008 EN 62368-1:2014+A11:2017 ETSI EN 301 489-1 V2.2.3 (2019-11) EMC (Art.
  • Page 68 Identification Number: 2280 MANUFACTURER or AUTHORISED REPRESENTATIVE: − Address: SHENZHEN PUDU TECHNOLOGY CO., LTD. Room 501, Building A, Block 1, Phase 1, Shenzhen International Inno Valley, Dashi 1st Road, Nanshan District, Shenzhen, China 518057 This declaration is issued under the sole responsibility of the manufacturer and, if applicable, his authorised representative.

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