Pudu HolaBot HL100 User Manual

Pudu HolaBot HL100 User Manual

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User manual
V1.0
HL100、 HL110、 HL101、 HL111

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Summary of Contents for Pudu HolaBot HL100

  • Page 1 User manual V1.0 HL100、 HL110、 HL101、 HL111...
  • Page 2 Declaration: FCC Noitce This device complies with part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 3: Table Of Contents

    CATALOG Safety Instructions Instructions for use Environmental notes Power and power requirements Safety instructions Product Composition Component descriptionPerformance Performance parameters Tray size and height Product Use Charging instructions Charging interface Power ON, Power OFF, Pause, Start Mode selection Passive call mode Cruise mode Manual collection mode Alarm display...
  • Page 4 Service functions Basic settings Wireless LAN Voice settings Speed settings Version upgrade Advanced settings Parking instructions Voice interaction introduction Untouching interaction introduction Product Maintenance Trays, drive wheel and auxiliary wheel Sensors maintenance Robot body maintenance Handling of robot Sign maintenance Troubleshooting After-sales service policy...
  • Page 5: Safety Instructions

    Safety Instruction Instructions for use 1. DO NOT place any item with weight over the load of the tray: 15kg/tray(standard) 2. Tap “Return” button, the robot will return to the dishwashing room. The user needs to judge whether the robot can go to the next tableware collection point according to the loading situation of the robot.
  • Page 6: Environmental Notes

    Environmental notes 1. The robot is suitable for use in flat environments such as floors, tiles, and thin carpets, it is not suitable for use in environments where there are steps, the slope is too large, or the environment is too tight. 2.
  • Page 7 7. The ceiling height is within the range of 2-8 meters (higher or lower may require technical evaluation); taking the height of 3 meters as an example, it is necessary to apply a graphic mark every 2 meters or so, there is no lighting fixture or other strong light source in the 30cm area around the graphic mark.
  • Page 8: Power And Power Requirements

    9. There is a 35cm space between the two robots placed side by side at the standby point, and a clearance of 15cm from the rear wall and 35cm from the side wall. 15CM 35CM 35CM 35CM 35CM 10. It is necessary to add fences or other blocking protection at the locations, such as the edge of the stairs and entrance of the downhill, where there is a risk of the robot falling.
  • Page 9 Current battery remaining capacity Light Mode 0%~10% 10%~25% Blue 25%~50% Blue 50%~75% Blue 75%~90% Blue 90%~100% Green 10. Please make sure that the robot is power off before changing the battery and it is strictly prohibited to change the battery when robot is NOT power off. 11.
  • Page 10: Safety Instructions

    Safety instructions 1. DO NOT place any open flame on the tray, and DO NOT place any flammable solids, gases or liquids. 2. It is forbidden to do cleaning and maintenance work when the machine is powered on. 3. To ensure safety, it is recommended to adjust the robot speed to medium or below, and it is forbidden to play in front of the robot to avoid unnecessary injury.
  • Page 11 10. To push or move the robot while it is moving, first tap the screen to pause it. 11. DO NOT spill any liquid into the product. 12. DO NOT place any non-transportable objects (including children, pets) on a stationary or moving robot.
  • Page 12: Product Composition

    Product Composition Component description [1] Vision positioning sensor [2] Screen [3] Depth vision sensor [4] Lidar [5] Power Switch [6] Tray [7] Drive Wheel [8] Auxiliary Wheel [11] [9] E-stop Switch [10] Charging Jack [11] Key Switch Front Side Back [12] Flash Button [12] [10]...
  • Page 13: Performance Parameters

    Performance parameters Mode HL100、 HL110、 HL101、 Operating DC 23-29.4V Power AC 100-240V, 50/60Hz Power 29.4V-4 Charging 4.5h Battery 13~24h Cruise 0.5~1.2m/s adjustable Number of 3 layers Tray HL100/HL101/HL110/BL111: 1 5kg/layer 7.5° at maximum and 5° for safe delivery of dishes Climbing (depending on whether the dishes delivered are easy to be Machine...
  • Page 14: Tray Size And Height

    Tray size and height Layer height between trays: 220mm Layer height between trays: 220mm Layer height between trays: 220mm Tray size: 355X453mm...
  • Page 15: Product Use

    Product Use Charging instructions Charging mode: Connect the charging interface of the robot to the charging cable to ensure that the charging port of the robot is connected to the charging cable, if the connection is successful, the robot will prompt it is charging. Power requirements: 1.
  • Page 16: Power On, Power Off, Pause, Start

    Power ON, Power OFF, Pause, Start Before each power-on Move the robot directly below the visual mark before each power-on. Power-on Press and hold the power button for 0.5 seconds, and the bottom light strip will display blue. starting up The screen enters the working mode, indicating that the boot is successful.
  • Page 17 Pause While the robot is running, touch the screen to make the robot pause. Pauseing The screen enters the pause interface. Running If it is necessary to continue running, you need to click the screen again.In cruise mode, if there is no other action in the pause interface, the robot will automatically resume walking after 20s, and after 10s in other modes...
  • Page 18: Mode Selection

    Mode selection In order to be applicable in different business scenarios, the modes can be selected as required. The robot provides two local manual modes and one mode with pager for selection. The manual modes are manual collection and cruise collection. After the robot is turned on, the mode can be selected through the menu bar.
  • Page 19: Passive Call Mode

    Manual collection mode The user can enter table number for collection in the main interface of the robot, and the robot will go to the corresponding destination in order according to the established order to perform the collection task. When the robot completes all loading tasks, it will automatically return to the dishwashing room.
  • Page 20 2. The robot receives the call request and travels from the parking location to the call point. 3. Tap the screen or touch the top button while returning to the collection cabinet, the robot will pause, but the task cannot be canceled on the pause interface.
  • Page 21: Cruise Mode

    7. After the robot returns to the dishwashing room, the interface presents the state of “Task completed” . 8.Tap “Finish” , and the robot will return to the parking location, during this period, if there is a new call request, the robot will go directly to the call point.
  • Page 22: Manual Collection Mode

    4. During the cruise process, you can touch the robot screen to stop the command, and the robot will stop for waiting immediately, if a touch com- mand is not received after 10 seconds, the robot will continue to perform the task.
  • Page 23 3.Tap “Start collection” , and the robot will go for the collection in turn accord- ing to the preset destination 4. While the robot is going, tap the screen to pop up the “Pause” interface 5. The “Pause” interface can have the following operations: Modify tasks: modify the remaining tasks of the current robot, but the completed...
  • Page 24: Alarm Display

    7.If the user tap “Go to dish washing room” on this interface, the robot will go directly to the dishwashing room and cancel the remaining tasks in the task list Alarm display In the following cases, the robot will stop working and give an alarm tone, the tablet interface will prompt the corresponding instructions, and the machine will need your assistance.
  • Page 25: Emergency Handling

    Emergency handling An abnormal state of the robot or an unexpected situation may cause damages to the surrounding environment, the user can press the emergency stop switch on the back of the robot to stop the robot. STOP Key switch The key switch can turn on/off...
  • Page 26: Service Functions

    Service functions Basic settings The “Basic settings” function provides display brightness adjustment and multi-lan guage setting functions. 1. The brightness of the display can be adjusted through the brightness adjust- ment slide; 2. Select the language drop-down list to switch the language, after the switch, the text on the robot display and the voice played will be switched to the correspond- ing language.
  • Page 27: Speed Settings

    Speed settings With the “Speed settings” function, you can set the food delivery speed and cruise speed respectively, supporting the speed settings of 0.5m/s, 0.6m/s, 0.7m/s, 0.8m/s and 0.9m/s. Version upgrade With the “Version upgrade” function, you can check the current version and whether it is up-to-date.
  • Page 28: Parking Instructions

    Parking instructions Depending on the size of the restaurant, there are three robot parking options available. 1. One-to-one parking: fixed parking locations can be set for each robot. 2. Free mode: multiple parking locations can be set the robots, and the robots can be parked according to priority.
  • Page 29: Untouching Interaction Introduction

    Untouching interaction introduction When the robot arrives at the dishwashing room, in order to avoid oil stains caused by users' hands touching the robot operation, we design a non-contact interaction function. The process is as follows 1) When the robot arrives at the dish- washing room, the interface is in the state of reaching the dishwashing room 2) One hand traverses the left side from...
  • Page 30: Product Maintenance

    Product Maintenance Trays, drive wheel and auxiliary wheel Keep the tray clean and clean with a clean cotton cloth,Please check for cleaning at least once a week.when the bottom wheel is entangled or stuck by debris, the robot needs to be lifted for cleaning.
  • Page 31: Troubleshooting

    Troubleshooting POST fails If the robot has sufficient battery power, restart the robot under the positioning mark, if the self-test still fails, please contact the after-sales service personnel in time. Robot stops during operation 1. Click the interface to show the pause page, the robot pauses, click again to run normally.
  • Page 32: After-Sales Service Policy

    4. Provide valid proof of purchase, documents; 5. Damaged spare parts replaced during the free warranty period are owned by Pudu Technology and should be returned as requested by Pudu Technology, otherwise Pudu Technology reserves the right not to grant free warranty service.
  • Page 33 3. warranty period The product receipt date recorded by Pudu's after-sales service system is used as the warranty start date. Return and exchange policy If you meet one of the following conditions, you can ask for a refund Within 7 natural days of receiving the goods, the customer found obvious manufacturing defects without using the goods.
  • Page 34 8. Products damaged due to force majeure such as fire, flood, lightning, traffic accident, etc.; 9. After contacting Pudu Technology Co. Ltd. to confirm the return service, the corre- sponding items were not sent within 7 days from the date of contacting Pudu Technology. Pudu Technology has the right not to accept it.
  • Page 35 Pudu Technology assigns professional and technical personnel to provide on site service. After-sales service cost standard For after-sales services not covered by the free warranty, you need to fill in the Pudu Technology After-Sales Record Form in accordance with the requirements. Pudu's after-sales service costs include after-sales maintenance costs and spare parts costs;...
  • Page 36 After-sales Service Contact If you have any question, please call our service hotline: 400-0826-660 PuduTech’ s after-sales service hours are: Monday to Saturday, 9:00 am to 12:00 am, 14:00 to 18:00 pm. Main Parts Warranty Main components Warranty period Upper computer master control board 12 months Upper computer expansion board 12 months...
  • Page 37 www.pudutech.com PuduTech...

This manual is also suitable for:

Holabot hl110Holabot hl101Holabot hl111

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