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Solution
To resolve the issue:
1.
Verify that the interface module is installed correctly.
2.
Verify that the router supports the interface module.
3.
Verify that the interface module is installed in the compatible router slot.
4.
Verify that a correct cable is used.
5.
Verify that the cable is correctly connected.
6.
If the issue persists, contact H3C Support.
System failure during operation
Symptom
A system failure occurs during operation.
Solution
Press the reset button (RESET) on the routing and switching unit for about 2 seconds to reboot the
router.
Guidelines for using the reset button
The routing and switching units available for the router each provide a reset button.
•
When only one routing and switching unit runs on the router, pressing the reset button for
about 2 seconds reboots the router.
•
When two routing and switching units run on the router, pressing the reset button on the active
routing and switching unit for about 2 seconds will trigger an active/standby routing and
switching unit switchover without interrupting the system operation.
•
When two routing and switching units run on the router, pressing the reset button on the
standby routing and switching unit for about 2 seconds will reset the standby routing and
switching unit without affecting the system operation.
5-3
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