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The information in this document is subject to change without notice. All contents in this document, including statements, information, and recommendations, are believed to be accurate, but they are presented without warranty of any kind, express or implied. H3C shall not be liable for technical or editorial errors or omissions contained herein.
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Preface The H3C MSR810 Routers Installation Guide includes five chapters, which describe the preparing for installation, installing the router, troubleshooting, chassis views and technical specifications, and LEDs. This preface includes the following topics about the documentation: • Audience. • Conventions.
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Convention Description Multi-level menus are separated by angle brackets. For example, File > Create > > Folder. Symbols Convention Description An alert that calls attention to important information that if not understood or followed WARNING! can result in personal injury. An alert that calls attention to important information that if not understood or followed CAUTION: can result in data loss, data corruption, or damage to hardware or software.
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It is normal that the port numbers, sample output, screenshots, and other information in the examples differ from what you have on your device. Documentation feedback You can e-mail your comments about product documentation to info@h3c.com. We appreciate your comments.
Preparing for installation The H3C MSR810 router series includes the models in Table Table 1 H3C MSR810 router series models Model (marked on the front panel) Product code RT-MSR810-W RT-MSR810-W-DB H3C MSR810 RT-MSR810-LM RT-MSR810-W-LM RT-MSR810 RT-MSR810-10-PoE RT-MSR810-LM-HK RT-MSR810-LM-CNDE-SJK RT-MSR810-W-LM-HK H3C MSR810 Series...
• Place the router in a dry and flat location and make sure anti-slip measures are in place. • Remove all external interface cables and power cords before moving the router. Electricity safety • Locate the power switch of the power source before installation. Shut off the power immediately if an accident occurs.
Cooling • Maintain a minimum clearance of 100 mm (3.94 in) around the air vents. • Make sure the installation site has a good ventilation system. All electromagnetic interference (EMI) sources, from outside or inside of the router and application system, adversely affect the router in the following ways: •...
4G antenna WLAN antenna Ring terminal (optional) supplied) Mounting brackets and screws (provided only with the Screw anchor and screw Rubber feet RT-MSR810-10-PoE and optional for other models) (user supplied) Table 5 Antenna compatibility Model 4G antenna WLAN antenna • RT-MSR810-LM •...
Installation accessories (RT-MSR810-LME/RT-MSR810- LMS/RT-MSR810-LMS-EA/RT-MSR810-LUS) Figure 2 Installation accessories The RT-MSR810-LME, RT-MSR810-LMS, and RT-MSR810-LUS routers are not shipped with 4G antennas. Installation tools No installation tools are provided with the router. Prepare them yourself as required. Figure 3 Installation tools and equipment...
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Item Requirements Result humidity RT-MSR810 RT-MSR810-W RT-MSR810-W-DB RT-MSR810-LM RT-MSR810-LM-CNDE-SJK RT-MSR810-W-LM RT-MSR810-10-PoE RT-MSR810-LM-HK RT-MSR810-W-LM-HK RT-MSR810-LM-GL RT-MSR810-W-LM-GL • 0% to 95% (noncondensing): RT-MSR810-LME RT-MSR810-LMS RT-MSR810-LMS-EA RT-MSR810-LUS: Dust concentration ≤ 3 × 10 particles/m (no visible dust Cleanness on the tabletop over three days) •...
• Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.
Figure 4 Installation flowchart Start Determine the installation position Mount the router on a Mount the router on a Mount the router in a rack workbench wall Connect the grounding cable Install antennas Connect interface cables Connect the router to a configuration terminal Connect the power adapter or power cord...
Figure 5 Mounting the router on a workbench Mounting the router on a wall Only the following routers support wall mounting: • RT-MSR810 • RT-MSR810-LM • RT-MSR810-LM-CNDE-SJK • RT-MSR810-W-DB • RT-MSR810-W • RT-MSR810-W-LM • RT-MSR810-LM-HK • RT-MSR810-W-LM-HK • RT-MSR810-LM-GL •...
The mounting brackets can support only the weight of the router. Do not place objects on the router. Mounting brackets and screws are provided with the RT-MSR810-10-PoE and are optional for the other models. The RT-MSR810-LME, RT-MSR810-LMS, RT-MSR810-LMS-EA, and RT-MSR810-LUS routers do not support rack mounting.
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Figure 7 Marking cage nut installation holes Install the cage nuts, as shown in Figure a. Insert one ear of a cage nut into the marked installation hole. b. Use a flathead screwdriver to push another ear into the same hole. Figure 8 Installing cage nuts Attach mounting brackets to both sides of the router, as shown in Figure...
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Figure 9 Attaching mounting brackets to the router Use M6 screws to attach the mounting brackets on the router to the front rack posts, as shown in Figure Figure 10 Securing the router to the rack...
Grounding the router CAUTION: • Correctly connecting the grounding cable is crucial to lightning protection and EMI protection. When you install and use the router, first ground the router reliably. • Ensure a minimum resistance of 5 ohms between the router and the ground. The router provides only a ring terminal.
Use the grounding screw to attach the ring terminal of the grounding cable to the grounding hole. Use a screwdriver to fasten the grounding screw. Connect the other end of the grounding cable to the grounding strip. Figure 12 Connecting the grounding cable to the router Grounding screw Grounding...
Remove the screw on the 4G SIM card slot cover and take off the cover. Insert the 4G SIM card into the SIM card slot along the guide rails. Reinstall the cover and fasten the screw on the cover. Figure 14 Installing a 4G SIM card (RT-MSR810-LMS/RT-MSR810-LUS) Installing a Micro SD card CAUTION: To avoid damaging the Micro SD card slot, do not use excessive force when you install a Micro SD card.
• The router cannot read data from or write data into a SD card if the SD card is in write protection state. Only the RT-MSR810-10-PoE router supports SD cards. To install an SD card: Remove the screw on the SD card slot cover and take off the cover.
• RT-MSR810-LMS-EA • RT-MSR810-LUS No 4G antenna is provided with the RT-MSR810-LME, RT-MSR810-LMS, and RT-MSR810-LUS routers. Purchase one yourself if required. To install a 4G antenna: Change the angle of the antenna orientation from vertical to horizontal. Attach the 4G antenna to the 4G antenna port on the router. Do not over-tighten the antenna to avoid damage.
• RT-MSR810-W-LM-HK • RT-MSR810-W-LM-GL You can install two WLAN antennas for the RT-MSR810-W, RT-MSR810-W-LM, RT-MSR810-W- LM-HK, and RT-MSR810-W-LM-GL routers and four WLAN antennas for the RT-MSR810-W-DB router. To install a WLAN antenna: Change the angle of the antenna orientation from vertical to horizontal.
Figure 18 Installing WLAN antennas Installing a GPS antenna Only the routers support a GPS antenna: • RT-MSR810-LM • RT-MSR810-LM-CNDE-SJK • RT-MSR810-W-LM • RT-MSR810-LM-HK • RT-MSR810-W-LM-HK • RT-MSR810-LM-GL • RT-MSR810-W-LM-GL To install a GPS antenna: Attach the male connector of the GPS antenna to the GPS antenna port on the router.
Figure 19 Installing a GPS antenna Supplying power to a terminal through PoE Only the RT-MSR810-10-PoE router supports PoE. To supply power to a terminal, the terminal must support PoE. To supply power to a terminal through PoE: Connect one end of the cable to an Ethernet port on the router.
Figure 20 Supplying power to a terminal Connecting Ethernet interface cables Connect one end of the cable to an Ethernet port on the router. Connect the other end of the cable to the Ethernet port on a host. Examine the port LEDs on the router. For more information about the LEDs, see "LED description."...
Connecting the console cable and setting terminal parameters Connecting the console cable CAUTION: The serial ports on PCs do not support hot swapping. To connect a PC to an operating router, first connect the PC end. To disconnect a PC from an operating router, first disconnect the router end. To connect the console cable: Select a configuration terminal, which can be an ASCII terminal with an RS-232 serial port or a PC.
Connecting the power adapter or power cord CAUTION: The power adapter kit provided with the RT-MSR810-LMS-EA router includes UK, EU, and TH power plugs. Use a power plug that follows the standards of the country or region to assemble the power adapter.
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Figure 23 Connecting the power adapter (RT-MSR810/MSR810-LM/RT-MSR810-LM-CNDE- SJK/RT-MSR810-W-DB/RT-MSR810-W/RT-MSR810-W-LM/RT-MSR810-LM-HK/RT-MSR810-W- LM-HK/RT-MSR810-LM-GL/RT-MSR810-W-LM-GL) Figure 24 Assembling the RT-MSR810-LMS-EA adapter Figure 25 Connecting the power adapter (RT-MSR810-LME/RT-MSR810-LMS/RT-MSR810- LMS-EA/RT-MSR810-LUS)
Connect the power cord to the AC receptacle. Insert the AC output plug of the power cord to the power adapter receptacle on the router. Figure 26 Connecting the power cord for the RT-MSR810-10-PoE Verifying the installation After you complete the installation, verify the following information: •...
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Press Ctrl+D to access BASIC-BOOTWARE MENU Booting Normal Extend BootWare Do you want to check SDRAM? [Y/N] **************************************************************************** H3C MSR810 BootWare, Version 1.03 **************************************************************************** Copyright (c) 2004-2018 New H3C Technologies Co., Ltd. Compiled Date : Mar 20 2018 CPU ID : 0xa CPU L1 Cache...
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Configure basic settings for the router. For information about configuring basic setting for the router, see Fundamentals Configuration Guide in H3C MSR810[2600][3600] Router Series Comware 7 Configuration Guides and Fundamentals Command Reference in H3C MSR810[2600][3600] Router Series Comware 7 Command References.
• Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.
Verify that the following settings are configured for the terminal: Baud rate—9,600. Data bits—8. Parity—None. Stop bits—1. Flow control—None. If the issue persists, contact H3C Support. No response from the serial port Symptom The serial port on the router does not respond Solution To resolve the issue: Verify that the serial cable is in good condition and the serial port settings are correct.
Restoring the factory settings Scenario 1 Symptom When you replace the router, the router password is lost. As a result, you cannot log in to the router and do not know the router configuration. Solution Because the router is replaced, you do not need to save the configuration of the router. In this case, you can press the RESET button for more than 4 seconds to reboot the router and restore the factory settings.
Appendix A Chassis views and technical specifications Chassis views The figures in this appendix are for illustration only. RT-MSR810 Figure 27 Front view (1) Power adapter receptacle (2) Gigabit Ethernet LAN ports (GE1 to GE4) (3) Gigabit Ethernet WAN port (GE0)
RT-MSR810-W Figure 29 Front view (1) Power adapter receptacle (2) Gigabit Ethernet LAN ports (GE1 to GE4) (3) Gigabit Ethernet WAN port (GE0) (4) Gigabit fiber port (SFP5) (5) Console port (6) USB port 0 (7) Micro SD card slot...
RT-MSR810-W-DB Figure 31 Front view (1) Power adapter receptacle (2) Gigabit Ethernet LAN ports (GE1 to GE4) (3) Gigabit Ethernet WAN ports (GE0) (4) Gigabit fiber port (SFP5) (5) Console port (6) USB port 0 (7) Micro SD card slot...
RT-MSR810-LM Figure 33 Front view (1) Power adapter receptacle (2) Gigabit Ethernet LAN ports (GE1 to GE4) (3) Gigabit Ethernet WAN port (GE0) (4) Gigabit fiber port (SFP5) (5) Console port (6) USB port (7) Micro SD card slot (8) Reset button (RESET)
RT-MSR810-LM-CNDE-SJK Figure 35 Front view (1) Power adapter receptacle (2) Gigabit Ethernet LAN ports (GE1 to GE4) (3) Gigabit Ethernet WAN port (GE0) (4) Gigabit fiber port (SFP5) (5) Console port (6) USB port (7) Micro SD card slot (8) Reset button (RESET)
RT-MSR810-W-LM Figure 37 Front view (1) Power adapter receptacle (2) Gigabit Ethernet LAN ports (GE1 to GE4) (3) Gigabit Ethernet WAN port (GE0) (4) Gigabit fiber port (SFP5) (5) Console port (6) USB port (7) Micro SD card slot (8) Reset button (RESET)
(2) LTE antenna port 1 (3) 4G SIM card slot (4) GPS antenna port (5) LTE antenna port 2 RT-MSR810-W-LM-HK Figure 43 Front view (1) Power adapter receptacle (2) Gigabit Ethernet LAN ports (GE1 to GE4) (3) Gigabit Ethernet WAN port (GE0)
RT-MSR810-LM-GL Figure 45 Front view (1) Power adapter receptacle (2) Gigabit Ethernet LAN ports (GE1 to GE4) (3) Gigabit Ethernet WAN port (GE0) (4) Gigabit fiber port (SFP5) (5) Console port (6) USB port (7) Micro SD card slot (8) Reset button (RESET)
RT-MSR810-W-LM-GL Figure 47 Front view (1) Power adapter receptacle (2) Gigabit Ethernet LAN ports (GE1 to GE4) (3) Gigabit Ethernet WAN port (GE0) (4) Gigabit fiber port (SFP5) (5) Console port (6) USB port (7) Micro SD card slot (8) Reset button (RESET)
RT-MSR810-LME Figure 49 Front view (1) LTE antenna port (2) DC power receptacle (3) USB port (4) Reset button (RESET) (5) Megabit Ethernet ports (FE0 to FE3) Figure 50 Rear view (1) Console port (2) 4G SIM card slots (SIM0 and SIM1)
Figure 52 Rear view (1) Console port (2) Grounding screw (3) 4G SIM card slots (SIM0 and SIM1) Technical specifications Table 6 Technical specifications (1) Item RT-MSR810 RT-MSR810-W RT-MSR810-W-DB RT-MSR810-10-PoE Console port USB port 2 (one combo copper GE WAN port...
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Item RT-MSR810 RT-MSR810-W RT-MSR810-W-DB RT-MSR810-10-PoE 100 VAC to 100 VAC to 240 100 VAC to 240 VAC 100 VAC to 240 VAC Input voltage 240 VAC @ VAC @ 50 to @ 50 to 60Hz @ 50 to 60Hz 50 to 60Hz...
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Item RT-MSR810-LM-GL RT-MSR810-W-LM-GL 4G LET antenna port WLAN antenna port GPS antenna port Memory 1 GB DDR3 1 GB DDR3 Flash 256 MB 256 MB Dimensions (H × W × D) (excluding 43.6 × 266 × 161 mm (1.72 × 10.47 ×...
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Table 11 Specifications for the 4G antenna with a 3 m (9.84 ft) extension cable Item Specification • 680 to 960 MHz Frequency range • 1710 to 2700 MHz Voltage standing wave ratio (VSWR) Input impedance 50 ohms Gain 2 dBi (peak) Polarization Vertical Max input power...
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Item Specification Weight 25 g (0.88 oz ) Operating temperature –40°C to +85°C (–40°F to +185°F)
Appendix B LEDs LEDs An MSR810 router provides a RESET button for rebooting the system and restoring the factory default settings. Press the RESET button for a short time to reboot the router. Press the RESET button for more than 4 seconds to reboot the router and restore the factory settings.
RT-MSR810-W-DB Figure 55 Front panel LEDs (1) GE port yellow LED (2) GE port green LED (3) 5G WLAN LED (4) 2.4G WLAN LED (5) VPN status LED (6) System status LED (SYS) (7) Micro SD card LED (8) SFP port LED...
RT-MSR810-LM-CNDE-SJK Figure 57 Front panel LEDs (1) GE port yellow LED (2) GE port green LED (3) VPN status LED (4) System status LED (SYS) (5) Micro SD card LED (6) LTE LED (7) CNDE LED (8) SFP port LED...
RT-MSR810-10-PoE Figure 59 Front panel LEDs (1) SD card LED (2) PoE LED (3) VPN status LED (4) System status LED (SYS) RT-MSR810-LM-HK Figure 60 Front panel LEDs (1) GE port yellow LED (2) GE port green LED (3) VPN status LED...
RT-MSR810-W-LM-HK Figure 61 Front panel LEDs (1) GE port yellow LED (2) GE port green LED (3) CNDE LED (4) 2.4G WLAN LED (5) VPN status LED (6) System status LED (SYS) (7) Micro SD card LED (8) LTE LED...
RT-MSR810-W-LM-GL Figure 63 Front panel LEDs (1) GE port yellow LED (2) GE port green LED (3) CNDE LED (4) 2.4G WLAN LED (5) VPN status LED (6) System status LED (SYS) (7) Micro SD card LED (8) LTE LED...
RT-MSR810-LMS/RT-MSR810-LMS-EA/RT-MSR810-LUS Figure 65 Front panel LEDs (1) System status LED (SYS) (2) VPN status LED (3) SIM0 slot LED (4) SIM1 slot LED (5) Signal strength LED (6) FE port LEDs (FE0 through FE3) LED description Status Description Steady green The SDRAM is performing self-test.
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Status Description The Micro SD card is present and has passed the Steady green test. Micro SD card LED No Micro SD card is inserted or the Micro SD card is installed incorrectly. Steady green A 4G link is present. Flashing green (8 Hz) Data is being received or transmitted on a 4G link.
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Status Description Steady green A 1000 Mbps link is present. Flashing green Data is being received or transmitted at 1000 Mbps. SFP port LED Steady yellow A 10/100 Mbps link is present. Flashing yellow Data is being received or transmitted at 10/100 Mbps. No link is present.