H3C MSR810 Series Manual
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H3C MSR810 Series Manual

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Contents
1 Preparing for installation ·········································································· 1-1
Safety recommendations ································································································································ 1-1
Safety symbols ········································································································································ 1-2
General safety recommendations ··········································································································· 1-2
Electricity safety ······································································································································ 1-2
ESD prevention ······································································································································· 1-2
Examining the installation site ························································································································· 1-3
Temperature and humidity ······················································································································ 1-3
Cleanliness ·············································································································································· 1-3
Cooling ···················································································································································· 1-4
EMI ·························································································································································· 1-4
Lightning protection ································································································································· 1-4
Installation accessories and tools ··················································································································· 1-5
Installation accessories (RT-MSR810/RT-MSR810-W/RT-MSR810-W-DB/RT-MSR810-LM/RT-MSR810-
HK/RT-MSR810-LM-GL/RT-MSR810-W-LM-GL) ··················································································· 1-5
Installation accessories (RT-MSR810-SI/RT-MSR810-EI/RT-MSR810-LM-SI/RT-MSR810-LM-EA/RT-
MSR810-LM-EI) ······································································································································ 1-6
Installation accessories (RT-MSR810-LME/RT-MSR810-LMS/RT-MSR810-LMS-EA/RT-MSR810-LUS)
································································································································································ 1-7
Installation accessories (RT-MSR810-CNDE-SJK) ················································································ 1-7
Installation tools ······································································································································ 1-7
Pre-installation checklist·································································································································· 1-8
2 Installing the router ·················································································· 2-1
Installation prerequisites ································································································································· 2-1
Installation flowchart········································································································································ 2-1
Installing the router·········································································································································· 2-2
Mounting the router on a workbench ······································································································· 2-2
Mounting the router on a wall ·················································································································· 2-3
Installing the router in a rack ··················································································································· 2-5
Grounding the router ······································································································································· 2-7
Attaching the grounding cable to the ring terminal ·················································································· 2-7
Grounding the router with a grounding strip ···························································································· 2-8
Grounding the router with a grounding conductor buried in the earth ground········································· 2-9
Installing a 4G SIM card ·································································································································· 2-9
Installing a Micro SD card ····························································································································· 2-10
Installing an SD card ····································································································································· 2-11
Installing a 4G antenna ································································································································· 2-12
Installing a 4G antenna extension cable ······································································································· 2-13
Installing a WLAN antenna···························································································································· 2-14
Installing a GPS antenna ······························································································································ 2-15
Supplying power to a terminal through PoE ·································································································· 2-16
Connecting Ethernet interface cables ··········································································································· 2-17
Connecting the console cable and setting terminal parameters ··································································· 2-18
Connecting the console cable ··············································································································· 2-18
Setting configuration terminal parameters ···························································································· 2-18
Connecting the power adapter or power cord ······························································································· 2-18
Connecting the power adapter ·············································································································· 2-19
Connecting the power cord ··················································································································· 2-20
Verifying the installation ································································································································ 2-21
Accessing the router for the first time············································································································ 2-21
3 Troubleshooting ······················································································· 3-1
Power module failure ······································································································································ 3-1
No display on the configuration terminal ········································································································· 3-1
Garbled display on the configuration terminal ································································································· 3-2
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Summary of Contents for H3C MSR810 Series

  • Page 1: Table Of Contents

    Contents 1 Preparing for installation ·········································································· 1-1 Safety recommendations ································································································································ 1-1 Safety symbols ········································································································································ 1-2 General safety recommendations ··········································································································· 1-2 Electricity safety ······································································································································ 1-2 ESD prevention ······································································································································· 1-2 Examining the installation site ························································································································· 1-3 Temperature and humidity ······················································································································ 1-3 Cleanliness ·············································································································································· 1-3 Cooling ····················································································································································...
  • Page 2 No response from the serial port ····················································································································· 3-2 3G/4G SIM card and 4G antenna failures ······································································································· 3-2 Restoring the factory settings ························································································································· 3-3 Scenario 1 ··············································································································································· 3-3 Scenario 2 ··············································································································································· 3-3 Scenario 3 ··············································································································································· 3-3 Reset button usage guidelines ················································································································ 3-3...

  • Page 3: Preparing For Installation

    Preparing for installation This document is applicable to the router models in Table1-1. Table1-1 H3C MSR810 router series models Model (marked on the front panel) Product code RT-MSR810-W RT-MSR810-W-DB H3C MSR810 RT-MSR810-LM RT-MSR810-W-LM RT-MSR810 RT-MSR810-10-PoE RT-MSR810-LM-HK RT-MSR810-LM-CNDE-SJK RT-MSR810-W-LM-HK RT-MSR810-LM-GL H3C MSR810 Series...

  • Page 4: Safety Symbols

    Safety symbols When reading this document, note the following symbols: WARNING means an alert that calls attention to important information that if not understood or followed can result in personal injury. CAUTION means an alert that calls attention to important information that if not understood or followed can result in data loss, data corruption, or damage to hardware or software.

  • Page 5: Examining The Installation Site

    Examining the installation site The router can only be used indoors. To ensure correct operation and a long lifespan for your router, the installation site must meet the requirements in this section. Temperature and humidity Maintain the temperature and humidity in the equipment room as described in Table1-2. •...

  • Page 6: Cooling

    Table1-3 Dust concentration limit in the equipment room Substance Concentration limit (particles/m ≤ 3 x 10 Dust particles (No visible dust on the tabletop in three days) NOTE: Dust diameter ≥ 5 µm The equipment room must also meet strict limits on salts, acids, and sulfides to eliminate corrosion and premature aging of components, as shown in Table1-4.

  • Page 7: Installation Accessories And Tools

    • Make sure the power receptacle is reliably grounded. • Install a lightning protector at each power input end. Installation accessories and tools Installation accessories (RT-MSR810/RT-MSR810-W/RT- MSR810-W-DB/RT-MSR810-LM/RT-MSR810-LM-CNDE- SJK/RT-MSR810-W-LM/RT-MSR810-10-PoE/RT-MSR810- LM-HK/RT-MSR810-W-LM-HK/RT-MSR810-LM-GL/RT- MSR810-W-LM-GL) Figure1-1 Installation accessories GPS antenna Cage nut (user 4G antenna WLAN antenna Ring terminal Screw anchor and...
  • Page 8 Model 4G antenna WLAN antenna RT-MSR810-W-DB Installation accessories (RT-MSR810-SI/RT-MSR810- EI/RT-MSR810-LM-SI/RT-MSR810-LM-EA/RT-MSR810- LM-EI) Figure1-2 Installation accessories Grounding Cage nut (user Screw anchor and 4G antenna cable supplied) screw (user supplied) 4G antenna Rubber feet Mounting brackets and screws (optional) extension cable (optional) IMPORTANT: To wall-mount the router, you must prepare screw anchors and screws.

  • Page 9: Installation Accessories (Rt-Msr810-Cnde-Sjk)

    Installation accessories (RT-MSR810-LME/RT-MSR810- LMS/RT-MSR810-LMS-EA/RT-MSR810-LUS) Figure1-3 Installation accessories RT-MSR810-LME MSR810-LME [LMS] Rubber feet Ring terminal [LMS] [LUS] data [LUS] power adapter cable Stick 4G antenna (shipped with the RT- MSR810-LMS-EA/RT- MSR810-LME and 4G-LTE magnetic mount 4G antenna extension optional for other models) antenna (optional) cable (optional) The RT-MSR810-LMS and RT-MSR810-LUS routers are not shipped with 4G antennas.

  • Page 10: Pre-Installation Checklist

    Figure1-5 Installation tools and equipment Pre-installation checklist Item Requirements Result • There is a minimum clearance of 100 mm (3.94 in) around the air inlet and outlet vents. Ventilation • An adequate ventilation system is available at the installation site. •...
  • Page 11 Item Requirements Result RT-MSR810-LM-HK  RT-MSR810-W-LM-HK  RT-MSR810-LM-GL  RT-MSR810-W-LM-GL  RT-MSR810-CNDE-SJK  • 0% to 95% (noncondensing): RT-MSR810-LME  RT-MSR810-LMS  RT-MSR810-LMS-EA  RT-MSR810-LUS  • 5% to 95% (noncondensing): RT-MSR810-SI  RT-MSR810-EI  RT-MSR810-LM-SI  RT-MSR810-LM-EA  RT-MSR810-LM-EI ...

  • Page 12: Installing The Router

    • Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.

  • Page 13: Installing The Router

    Figure2-1 Installation flowchart Start Determine the installation position Mount the router on a Mount the router on a Mount the router in a rack workbench wall Connect the grounding cable Install antennas Connect interface cables Connect the router to a configuration terminal Connect the power adapter or power cord...

  • Page 14: Mounting The Router On A Wall

    Figure2-2 Mounting the router on a workbench Mounting the router on a wall Only the following routers support wall mounting: • RT-MSR810 • RT-MSR810-LM • RT-MSR810-LM-CNDE-SJK • RT-MSR810-W-DB • RT-MSR810-W • RT-MSR810-W-LM • RT-MSR810-LM-HK • RT-MSR810-W-LM-HK • RT-MSR810-LM-GL • RT-MSR810-W-LM-GL •...
  • Page 15 Table2-1 Wall mounting hole spacing Spacing Device models RT-MSR810, RT-MSR810-LM, RT-MSR810-LM-CNDE-SJK, RT- MSR810-W-DB, RT-MSR810-W, RT-MSR810-W-LM, RT-MSR810-LM- 160 mm (6.30 in) HK, RT-MSR810-W-LM-HK, RT-MSR810-LM-GL, RT-MSR810-W-LM- GL, RT-MSR810-CNDE-SJK RT-MSR810-SI, RT-MSR810-EI, RT-MSR810-LM-SI, RT-MSR810-LM- 152 mm (5.98 in) EA, RT-MSR810-LM-EI Drill holes with a minimum depth of 22 mm (0.87 in) in the marked locations. Hammer an anchor into each hole until the anchor is flush with the wall.

  • Page 16: Installing The Router In A Rack

    Installing the router in a rack CAUTION: The mounting brackets can support only the weight of the router. Do not place objects on the router. Mounting brackets and screws are provided with the RT-MSR810-10-PoE and are optional for the other models. The RT-MSR810-LME, RT-MSR810-LMS, RT-MSR810-LMS-EA, and RT-MSR810-LUS routers do not support rack mounting.
  • Page 17 Figure2-5 Installing cage nuts Attach mounting brackets to both sides of the router, as shown in Figure2-6. Figure2-6 Attaching mounting brackets to the router Use M6 screws to attach the mounting brackets on the router to the front rack posts, as shown in Figure2-7.

  • Page 18: Grounding The Router

    Figure2-7 Securing the router to the rack Grounding the router CAUTION: • Correctly connecting the grounding cable is crucial to lightning protection and EMI protection. When you install and use the router, first ground the router reliably. • Ensure a minimum resistance of 5 ohms between the router and the ground. A grounding cable is provided with the RT-MSR810-SI, RT-MSR810-EI, RT-MSR810-LM-SI, RT- MSR810-LM-EA, or RT-MSR810-LM-EI router.

  • Page 19: Grounding The Router With A Grounding Strip

    Figure2-8 Attaching the grounding cable to the ring terminal Grounding cable Ring terminal Insulation covering 5 mm (0.20 in) Grounding the router with a grounding strip Remove the grounding screw from the grounding hole in the chassis. Use the grounding screw to attach the ring terminal of the grounding cable to the grounding hole.

  • Page 20: Grounding The Router With A Grounding Conductor Buried In The Earth Ground

    Grounding the router with a grounding conductor buried in the earth ground If the installation site does not have any grounding strips, but earth ground is available, hammer a 0.5 m (1.64 ft) or longer angle iron or steel tube into the earth ground to serve as a grounding conductor.

  • Page 21: Installing A Micro Sd Card

    For more information about the sim switch-to command, see Layer 2—WAN Access Command Reference in H3C MSR810[830][[2600][3600] Comware 7 Command References. The SIM card slots on the RT-MSR810-LME and RT-MSR810-LMS routers support 2G/3G/4G network mode provided by all carriers.

  • Page 22: Installing An Sd Card

    • RT-MSR810-W • RT-MSR810-W-LM • RT-MSR810-LM-HK • RT-MSR810-W-LM-HK • RT-MSR810-LM-GL • RT-MSR810-W-LM-GL • RT-MSR810-CNDE-SJK To install a Micro SD card: Use a PH2 screwdriver to remove the M3 × 4 mm (0.16 in) countersunk screw on the Micro SD card slot cover and then take off the cover. Insert the Micro SD card into the Micro SD card slot along the guide rails.

  • Page 23: Installing A 4G Antenna

    Figure2-13 Installing an SD card Installing a 4G antenna Only the following routers support 4G antennas: • RT-MSR810-LM • RT-MSR810-LM-CNDE-SJK • RT-MSR810-W-LM • RT-MSR810-LM-HK • RT-MSR810-W-LM-HK • RT-MSR810-LM-GL • RT-MSR810-W-LM-GL • RT-MSR810-LME • RT-MSR810-LMS • RT-MSR810-LMS-EA • RT-MSR810-LUS • RT-MSR810-LM-SI •...

  • Page 24: Installing A 4G Antenna Extension Cable

    Figure2-14 Installing 4G antennas Installing a 4G antenna extension cable Only the following routers support 4G antenna extension cables: • RT-MSR810-LM • RT-MSR810-LM-CNDE-SJK • RT-MSR810-W-LM • RT-MSR810-LM-HK • RT-MSR810-W-LM-HK • RT-MSR810-LM-GL • RT-MSR810-W-LM-GL • RT-MSR810-LME • RT-MSR810-LMS • RT-MSR810-LMS-EA • RT-MSR810-LUS •...

  • Page 25: Installing A Wlan Antenna

    Figure2-15 Connecting a 4G antenna extension cable Installing a WLAN antenna Only the following routers support WLAN antennas: • RT-MSR810-W • RT-MSR810-W-LM • RT-MSR810-W-DB • RT-MSR810-W-LM-HK • RT-MSR810-W-LM-GL You can install two WLAN antennas for the RT-MSR810-W, RT-MSR810-W-LM, RT-MSR810-W- LM-HK, and RT-MSR810-W-LM-GL routers and four WLAN antennas for the RT-MSR810-W-DB router.

  • Page 26: Installing A Gps Antenna

    Figure2-16 Installing WLAN antennas Installing a GPS antenna Only the routers support a GPS antenna: • RT-MSR810-LM • RT-MSR810-LM-CNDE-SJK • RT-MSR810-W-LM • RT-MSR810-LM-HK • RT-MSR810-W-LM-HK • RT-MSR810-LM-GL • RT-MSR810-W-LM-GL To install a GPS antenna: Attach the male connector of the GPS antenna to the GPS antenna port on the router. Do not use excessive force to avoid antenna damage.

  • Page 27: Supplying Power To A Terminal Through Poe

    Connect one end of the cable to an Ethernet port on the router. Connect the other end of the cable to the Ethernet port on a terminal. Examine the port LEDs on the router. For more information about the LEDs, see H3C MSR810 Routers Hardware Information and Specifications.

  • Page 28: Connecting Ethernet Interface Cables

    Connect one end of the cable to an Ethernet port on the router. Connect the other end of the cable to the Ethernet port on a host. Examine the port LEDs on the router. For more information about the LEDs, see H3C MSR810 Routers Hardware Information and Specifications.

  • Page 29: Connecting The Console Cable And Setting Terminal Parameters

    Connecting the console cable and setting terminal parameters Connecting the console cable CAUTION: The serial ports on PCs do not support hot swapping. To connect a PC to an operating router, first connect the PC end. To disconnect a PC from an operating router, first disconnect the router end. To connect the console cable: Select a configuration terminal, which can be an ASCII terminal with an RS-232 serial port or a PC.

  • Page 30: Connecting The Power Adapter

    • RT-MSR810-LM • RT-MSR810-LM-CNDE-SJK • RT-MSR810-W-DB • RT-MSR810-W • RT-MSR810-W-LM • RT-MSR810-LM-HK • RT-MSR810-W-LM-HK • RT-MSR810-LM-GL • RT-MSR810-W-LM-GL • RT-MSR810-LME • RT-MSR810-LMS • RT-MSR810-LMS-EA • RT-MSR810-LUS • RT-MSR810-CNDE-SJK • RT-MSR810-SI • RT-MSR810-EI • RT-MSR810-LM-SI • RT-MSR810-LM-EA • RT-MSR810-LM-EI The RT-MSR810-10-PoE router uses a power cord. Connecting the power adapter CAUTION: To avoid power adapter damage, use the power adapter provided with the router.

  • Page 31: Connecting The Power Cord

    Figure2-21 Connecting the power adapter (RT-MSR810/MSR810-LM/RT-MSR810-LM- CNDE-SJK/RT-MSR810-W-DB/RT-MSR810-W/RT-MSR810-W-LM/RT-MSR810-LM-HK/RT- MSR810-W-LM-HK/RT-MSR810-LM-GL/RT-MSR810-W-LM-GL/RT-MSR810-CNDE- SJK/RT-MSR810-SI/RT-MSR810-EI/RT-MSR810-LM-SI/RT-MSR810-LM-EA/RT-MSR810- LM-EI) Figure2-22 Connecting the power adapter (RT-MSR810-LME/RT-MSR810-LMS/RT- MSR810-LMS-EA/RT-MSR810-LUS) Connecting the power cord Make sure the router is reliably grounded. Connect the power cord to the AC receptacle. Insert the AC output plug of the power cord to the power adapter receptacle on the router. 2-20...

  • Page 32: Verifying The Installation

    During the booting process, verify the following items: The LEDs on the front panel indicate normal operation. For more information about the  LEDs, see H3C MSR810 Routers Hardware Information and Specifications. The configuration terminal displays information correctly.  The router first initializes its memory at startup and then runs BootWare.
  • Page 33 H3C MSR810 BootWare, Version 1.03 **************************************************************************** Copyright (c) 2004-2018 New H3C Technologies Co., Ltd. Compiled Date : Mar 20 2018 CPU ID : 0xa CPU L1 Cache : 32KB CPU L2 Cache : 256KB Memory Type : DDR3 SDRAM Memory Size...
  • Page 34 <Sysname> Configure basic settings for the router. For information about configuring basic setting for the router, see fundamentals configuration in H3C MSR810[830][2600][3600] Router Series Comware 7 Configuration Guides and fundamentals commands in H3C MSR810[830][2600][3600] Router Series Comware 7 Command References.

  • Page 35: Troubleshooting

    • Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.

  • Page 36: Garbled Display On The Configuration Terminal

    Parity—None.  Stop bits—1.  Flow control—None.  If the issue persists, contact H3C Support. No response from the serial port Symptom The serial port on the router does not respond Solution To resolve the issue: Verify that the serial cable is in good condition and the serial port settings are correct.
  • Page 37 Restoring the factory settings Scenario 1 Symptom When you replace the router, the router password is lost. As a result, you cannot log in to the router and do not know the router configuration. Solution Because the router is replaced, you do not need to save the configuration of the router. In this case, you can press the RESET button for more than 4 seconds to reboot the router and restore the factory settings.

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