VTech SIP Contemporary Series User Manual page 23

Question
The battery does not charge in the cordless
handset or the battery does not accept charge.
The CHARGE LED is off
Suggestions
• Make sure the cordless handset is placed
in the telephone base or charging stand
correctly. The CHARGE LED should be on.
• Remove the battery and then install it
again. Charge it for up to 16 hours.
• If the cordless handset is placed in the
telephone base or charging stand but
the CHARGE LED is not on, refer to The
CHARGE LED is off below.
• If the battery is completely depleted,
charge the cordless handset for at least
30 minutes before use.
• If the above measures do not correct the
problem, replace the battery.
• Clean the charging contacts on the
cordless handset, telephone base, and/or
charging stand each month with a pencil
eraser or a dry non-abrasive fabric.
• Make sure the Cat-5 network cable is
plugged in correctly and securely.
• Unplug the Cat-5 network cable. Wait for
15 seconds before plugging it back in.
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