Lenovo 7D96 Manual page 59

Complete the following steps:
1. If the DIMM configuration was changed prior to this failure verify that the DIMMs are installed in the
correct population sequence.
2. RESEAT the DIMM that failed POST memory test and the DIMMs on adjacent slots if populated. Boot
to F1 setup and enable the DIMM. Reboot the system.
3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version.
4. If the problem persists, collect Service Data logs.
5. Contact Lenovo Support.
• FQXSPMA0007L: Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName].
This message is for the use case when an implementation has detected a Memory Scrub failure.
Severity: Error
Serviceable: Yes
Automatically notify Support: Yes
Alert Category: Critical - Memory
SNMP Trap ID: 41
CIM Prefix: PLAT CIM ID: 0136
User Action:
Complete the following steps:
1. Ensure one or more DIMMs are installed in the server.
2. Resolve existing memory errors if they are present.
3. If no memory fault is recorded in the logs,verify that all DIMM connectors are enabled using the Setup
utility or the OneCLI utility.
4. Reseat all DIMMs ensuring that DIMMs are installed in the correct population sequence, according to
the service information for this product.
5. Clear CMOS memory on system board. Note that all firmware settings will revert to the defaults.
6. Reflash UEFI firmware.
7. If problem persists, collect Service Data log.
8. Contact Lenovo Support.
• FQXSPMA0008N: Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName].
This message is for the use case when an implementation has detected a Memory uncorrectable error.
Severity: Error
Serviceable: Yes
Automatically notify Support: Yes
Alert Category: Critical - Memory
SNMP Trap ID: 41
CIM Prefix: PLAT CIM ID: 0138
User Action:
Complete the following steps:
1. If the server has recently been installed, moved, serviced, or upgraded, verify that the DIMM is
properly seated and visually verify that there is no foreign material in any DIMM connector on that
memory channel. If either of these conditions is found, correct and retry with the same DIMM. (Note:
.
Chapter 2 XClarity Controller events
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