Questions & Answers - Siemens CF62 Operating Instructions Manual

Questions & Answers
If you have any questions on the use of your phone, you can contact us at
www.siemens-mobile.com/customercare around the clock. As further help we have list-
ed below some frequently asked questions and answers.
Problem
Phone cannot be
switched on.
Too little standby
time.
Charging error
(charge icon not
displayed).
SIM error.
Possible causes
On/Off key not pressed long
enough.
Flat battery.
Battery contacts dirty.
See also below under
"Charging error"
Frequent use of organiser and
games.
Fast search activated.
Display illumination on.
Unintentional keystrokes
(illumination!).
Battery totally discharged.
Temperature out of range:
+5 °C to +40 °C.
Contact problem.
No mains voltage.
Wrong charger.
Battery faulty.
SIM card not inserted correctly. Check that the SIM card is inserted correctly (page 8).
Dirty SIM card contacts.
SIM card with wrong voltage.
SIM card damaged
(e.g. broken).
Questions & Answers
Possible solution
Press On/Off key for at least two seconds.
Charge battery. Check charging indicator in the
display.
Clean contacts.
Restrict use if necessary.
Deactivate fast search (page 48).
Switch off display illumination (page 42).
Close clamshell (page 6).
1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Make sure the ambient temperature is right, wait for a
while, then recharge.
Check power supply and connection to the phone.
Check battery contacts and phone connection socket,
clean them if necessary, then insert battery again.
Use different mains power socket, check mains
voltage.
Only use original Siemens accessories.
Replace battery.
Clean SIM card with a dry cloth.
Use 3V SIM cards only.
Carry out a visual check. Change SIM card at service
provider.
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