Questions & Answers - Siemens C62 User Manual

C62 am, A31008-H5700-A1-2-7619 (15. September 2003, 16:20)
54
stions &
If you have questions regarding the use of your phone, you can contact us at
wers
www.my-siemens.com/customercare at any time. In addition to this we have listed some
frequently asked questions and answers below.
Problem
Phone cannot
be switched on.
Insufficient
standby time.
Charging error
(charge icon
not displayed).
SIM error
Questions & Answers
Possible causes
On/Off key not pressed long
enough.
Flat battery.
Battery contacts dirty.
See also below under
"Charging error"
Frequent use of organiser and
games.
Display illumination switched on. Switch off display illumination (page 47).
Battery totally discharged.
Temp. out of range
+0 °C to +45 °C.
Contact problem.
No mains voltage.
Wrong charger.
Battery faulty.
SIM card not correctly inserted .
SIM card contacts dirty.
SIM card with wrong voltage.
SIM card damaged (e.g. broken). Visually inspect the damage. Have SIM card replaced
Possible solution
Press On/Off key for at least two seconds.
Charge battery. Check charging indicator in the dis-
play.
Clean contacts.
Restrict use if necessary.
1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Make sure the ambient temperature is right, wait for a
while, then recharge.
Check power supply and connection to the phone.
Check battery contacts and device plug socket, clean
them if necessary, then insert battery again.
Use different mains power socket, check mains
voltage.
Only use original Siemens accessories.
Replace battery.
Check that the SIM card is inserted correctly
(page 14).
Use a dry cloth to clean the SIM card.
Use 3V SIM cards only.
by service provider.