Wi-Fi; Customer Service & Spare Parts - LG WSED7613S Owner's Manual

TROUBLESHOOTING
80
Symptoms
Fan noise

Wi-Fi

Symptoms
Your home appliance
and smartphone are
not connected to the
Wi-Fi network.
Customer Service & Spare Parts
Customer Service
If the fault cannot be rectified by the above
measures, contact the LG Service.
Please find the contact data of all countries in the
enclosed warranty card.
• If faulty, the appliance must not be used. If a
fault occurs, the appliance must be isolated by
removing the mains plug or switched off by
removing the fuse or turning off the circuit
breaker in the house fuse box.
• The appliance must only be repaired by a
specially trained and qualified electrical
A convection fan may automatically turn on and off.
• This is normal.
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on LG ThinQ.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.
Possible Cause & Solution
Possible Cause & Solution
professional. Repairs carried out improperly
may result in considerable damage.
CAUTION
• Repairs to the appliance must be carried out by
a specially licensed technician only. Considerable
danger may result from incorrect repairs.
• Do not use the appliance if damaged. In the
event of a fault or failure, switch off at the mains.
In the event of a fault, visits by technicians from
Customer Service or dealers may not be covered
by the warranty if the cause of failure is the
result of abnormal customer use.