TABLE OF CONTENTS PREFACE..................... 2 GENERAL INFORMATION ............... 2 SAFETY INSTRUCTION ................2 ENVIROMENTAL..................3 CLEANING....................3 MAINTENANCE..................3 WEIGHING OPERATION ................3 WARRANTY-LIABILITY................4 DISPOSING OF THE SCALE..............5 EXPLANATION OF THE GRAPHIC SYMBOLS ........5 EMC guidance and manufacturer's declaration..........7 SPECIFICATION ..................
This device is designed for use indoors. Observe the permissible ambient temperatures for use The device meets the requirements for electromagnetic compatibility. Do not exceed the maximum values specified in the applicable standards. If you have any problem, contact your local CHARDER MEDICAL service partner.
The regularity of these checks is dependent on the level of use and the state of the scale. If any inaccuracies occur, please contact your local dealer or CHARDER MEDICAL service partner. WEIGHING OPERATION Before reading detailed instructions on how to use all the weighing...
CHARDER MEDICAL’s scope of responsibility, CHARDER shall have the right to either repair the fault or supply a replacement unit. Replaced parts shall be the property of CHARDER. Should the fault repairs or replacement delivery not be successful, the statutory provisions shall be valid.
(Number is as an example). “Please note the accompanying documents“ or “Observe operating instructions” Identification of manufacturer of medical product including address Charder Electronic Co., Ltd. No.103, Guozhong Rd., Dali Dist., Taichung City 412, Taiwan (R.O.C.) Type B applied part...
Page 7
Instead, take them to communal collection points. Carefully read this operation manual before setup and commissioning, even if you are already familiar with Charder scales. Transport and storage temperature +60°C limit indicating the upper and the lower limit -20°C...
EMC guidance and manufacturer's declaration Guidance and manufacturer’s declaration-electromagnetic emissions The MEDICAL SCALE MS3830 is intended for use in the electromagnetic environment specified below. The customer or the user of the MEDICAL SCALE MS3830 should assure that it is used in such an environment. Electromagnetic Emission test Compliance...
Page 9
Floors should be wood, Electrostatic ± 6 kV contact ± 6 kV contact concrete or ceramic tile. discharge(ESD) ± 8 kV air ± 8 kV air If floors are covered with synthetic material, the IEC 61000-4-2 relative humidity should be at least 30% ±...
Page 10
Guidance and manufacturer’s declaration-electromagnetic immunity The MEDICAL SCALE MS3830 is intended for use in the electromagnetic environment specified below. The customer or the user of the MEDICAL SCALE MS3830 should assure that is used in such and environment. IEC 60601 test Compliance Electromagnetic Immunity test...
Page 11
Radiated RF 3 V/m 80MHz to 2,5 3 V/m IEC 61000-4-3 NOTE1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people.
Page 12
Recommended separation distance between portable and mobile RF communications equipment and the MEDICAL SCALE The MEDICAL SCALE MS3830 is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the MEDICAL SCALE MS3830 can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the MEDICAL SCALE MS3830 as recommended below, according to the maximum output power of...
SPECIFICATION Model MS 3830 Capacity 300kg x 0.1kg Accuracy ±0.15kg OIML Approval Class III Weight Unit LCD Display 1.0 inch LCD display with 5 and 1/2 digits Dimension 1150(L) x 800(W) x 66(H) mm Operating Temp. 5° C - 35° C...
PANEL KEY FUNCTION Description ON/OFF Turn ON/OFF the scale PRINT Data transmission via interface(Print-out the results) To determine Body Mass Index To determine stable weighing value in case of HOLD unstable weight. To reset the display to 0.0kg display / Zero the scale ZERO (±2% of full capacity) To store 5 pre-tare values (Approval Model).
Pre-tare function for subtraction of a known container PRE-TARE weight or any other object before weighing process. Tare allows the user to zero the instrument to cancel the weight of a container/ clothes from the reading of TARE the instrument, thus giving the true weight of the product/ person being tested, while weighing.
Definitions Stable symbol: To indicate that the weight is stable. Minor weight: Weight under zero. Zero symbols: Weight is at zero point. Low battery: Battery need to charge or replaced. TIME SETTING Long press HOLD key for 3 seconds to enter the TIME SETTING mode, beginning with the top row, with the flashing digit.
If a person is heavier than the scale capacity, the display will show the „Err” prompt (= overload). USING HOLD FUNCTION MS 3830 is provided with the integrated hold function to determine the average weight. It enables people to be weighed accurately although they are not still on the scale platform.
BMI value. At this stage, the weight and height can be changed, and the MS 3830 will automatically calculate the BMI value according to the changed weight and height. HOLD feature can also be used if the weight is unstable.
To delete the saved tare value, remove the tare object from the tread platform and press “TARE” key. STORING AND RE-CALLING PRE-TARE WEIGHT MS 3830 can store 5 sets of pre-tare values, and there are two methods to store pre-tare value – Using Dead Weight or Enter weight using 0~9 keys:...
Page 22
A. Using Dead Weight: DESCRIPTION EXAMPLE Press M1-5 key after loading the weight on the platform; the display shows blinking m sign. Press numeral key 1 ~ 5 to assign the position to pre-tare weight. Press ENTER key to store pre-tare weight;...
Page 23
Enter pre-tare weight using 0~9 keys. For example- 5kg. Press ENTER key to confirm the pre-tare weight; the display will show the minus sign on left of the pre-tare weight value. Press M1-5 key; the blinking m sign will appear on the display. Press numeral key 1 ~ 5 to assign the position to pre-tare weight.
Page 24
C. RECALL PRE-TARE VALUE DESCRIPTION EXAMPLE Long press PRE-TARE key for 3 seconds; the display will show pre-tare value- m1 firstly. The pre-tare value will blink. Press numeral key 1 ~ 5 to choose pre-tare value Press ENTER key to confirm the pre-tare weight;...
SET UP YOUR DEVICE Switch ON the scale and long press [ZERO] key for 3 seconds, first “SETUP” and then “A.OFF” will display successively. AUTO-OFF TIME SETUP This enables operator to select the auto turn OFF time of the device. BUZZER ON/OFF SETUP This enables operator to select beep sound ON/OFF.
Hyper Terminal is a standard software on Windows XP SP3 or lower. For use on Windows Vista or higher please download hyper terminal software program from Charder website: http://www.chardermedical.com/download/dlist-4.htm After taking the weight and BMI, please follow instruction below to print the results: Step.1- Click on...
Page 27
Step.4- Find Communications. Step.5- In Communications section click on HyperTerminal. Step1~5 Step.6-Name the connection and click OK Button...
Page 28
Step.7- Select COM (1, 2, 3…4) under Connect Using Section and press OK. Step.8- Set Port Settings Set up as below: Baud rate: 9600 bps Parity check: None Data length: 8 bits Stop bit: 1 bit Handshake: RTS/CTS Data code: ASCII...
Page 29
Click OK button to complete the setting. Step.9- Print out the results After weighing and calculating BMI of the patient, press the print button on the control panel. The results will appear on the computer screen in the below format.
Page 30
Parameters of RS232 interface Set parameters of the scale interface on the connected device. It is not possible to change the scale parameters. Baud rate: 9600 bps Parity check: None Data length: 8 bits Stop bit: 1 bit Handshake: RTS/CTS Data code: ASCII.
PARTS LIST OF SM-3461(R) & SM-3462(L) SM-3461 (R) NO. Item Drawing Qty. handrail bar SS-8300B fixing plate SS-8311 M6-21 socket button head cap screw pole AM-8173 ø8-M6*33 socket button head cap screw nut M4*8 screw for display set screw nut for printer bracket M5-0.8-JB (installed already) M5-0.8*8...
Page 33
SM-3462 (L) NO. Item Drawing Qty. handrail bar without screw hole SS-8300A fixing plate SS-8311 M6-21 socket button head cap screw pole AM-8173 ø8-M6*33 socket button head cap screw nut rubber end cap SW-8068 socket key...
ASSEMBLY INSTRUCTION OF HANDRAILS Step 1. Fix no.2 (fixing plate) on the no.9 (pole with wiring duct) with no.3 (socket screw) and no.5 (screw nut). Fix no.9 (pole with wiring duct) on platform by using no.3 and no.5. no.2 no.9 no.5 no.3...
Page 35
Step 2. Assemble pole on platform. Same as step1. Step 3. Assemble handrail bar with poles. no.3 no.5 Step 4. Assemble third pole and fourth pole on platform.
Page 36
Step 5. no.5 Assemble handrail bar. no.3 Step 6. Assemble cross bar(SS-8444) with two screws (M8-1.25P*45) screws...
ASSEMBLY OF DISPLAY Step 1. Place a M4*8 screw in the center of bracket Step 2. Fix display on the bracket with other 3pcs M4*8 screws M4*8 screw Step 3. Place bearing in the handrail. bearing Step 4. Tighten the nut with M4*8 screws The display now can be swivel freely.
INSTRUCTION FOR CHARGING AND CONNECTING prompt displays on the LCD, please charge the scale with MS 3830 exclusive adaptor or replace the batteries. Locate adaptor plug on the right side of indicator. RS232 Connector AC Jack Connector CAUTION: Always connect the AC adaptor with the indicator before connecting to the mains power supply.
INSTRUCTION FOR REPLACING BATTERIES Open the battery housing cover Take out the battery housing...
Page 40
Rechargeable Battery and AA-size Battery Housing Rechargeable Battery Housing AA-size Battery Housing Make sure that all the batteries are properly placed...
Page 41
Rechargeable battery pack uses two battery contact pins from right. Alkaline battery housing use two battery Place the housing back Close the battery housing cover...
TROUBLESHOOTING Troubleshooting for defective modes: Original purchaser can enjoy the benefits under the effective Warranty against functional defects in material and workmanship subject to the terms and conditions listed in the yearly Warranty Program & Return Policy. Our warranty service program includes the following: 1.
Page 44
2. Indicator showing “0000” ZERO SPAN out of range Incorrect weighing result - Avoid damages by external environment force such as free-drop to the ground, collision by external objects, etc. Proper re-calibration procedure required to correct the setting of weighing accuracy. Interference due to RF disturbance, ground vibration…etc.
Page 45
2. LCD display faulty Possible hardware defects include: Uneven brightness in the LCD display screen & texts color blurred, smeared rainbow screen, incorrect decimal display LCD PIN broken or short circuit PCB cooper foil broken & loosed welding Unable to save or read data – IC or transistor faulty, internal parts broken.
Page 48
Non-automatic Weighing Instruments Directive Please see separate document showing on sticker of device for above CE marking. Authorized EU Representative: Manufactured by: Charder Electronic Co., Ltd. No.103, Guozhong Rd., Dali Dist., Taichung City 412, Taiwan (R.O.C.) FDA no.: D051882 IN-1156 [9102M] 05/2017...
Need help?
Do you have a question about the MS 3830 and is the answer not in the manual?
Questions and answers