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Appendix
10 Appendix
10.1 After-sales service
Contact SAMSON's After-sales Service for
support concerning service or repair work or
when malfunctions or defects arise.
E-mail address
You can reach the After-sales Service De-
partment at aftersalesservice@samson.de.
Addresses of SAMSON AG and its subsid-
iaries
The addresses of SAMSON AG, its subsid-
iaries, representatives and service facilities
worldwide can be found on our website
(www.samson.de) or in all SAMSON prod-
uct catalogs.
Required specifications
Please submit the following details:
− Order number and position number in
the order
− Type designation and model number or
configuration ID
− Other mounted valve accessories (posi-
tioner, supply pressure regulator etc.)
− Pressure
− Wire cross-section
− Actuator type and manufacturer
36
EB 3966 EN
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