Reporting Safety Defects - Hyundai Palisade 2024 Owner's Manual

Vehicle Information, Consumer Information and Reporting Safety Defects

Reporting Safety Defects

If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway
Traffic Safety Administration (NHTSA) in addition to notifying HYUNDAI MOTOR
AMERICA.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov;
download the SaferCar mobile application;
or write to: Administrator, NHTSA
1200 New Jersey Ave, SE,
West Building Washington, D.C. 20590.
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
If NHTSA receives similar complaints, it may open an investigation, and if it finds
that a safety defect exists in a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in individual problems
between you, your dealer, or HYUNDAI MOTOR AMERICA.
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