Transfer; Conference; Message - Avaya 5402 User Manual

Transfer

Transfer
The Transfer feature allows you to transfer a call from your telephone to another
extension or outside number.
To transfer the current call to another extension:
1. With a call in progress, press
2. When you hear dial tone, dial the number to which the call is to be transferred.
3. Do one of the following:
• To transfer the call without announcing it, either hang up or press
• To announce the call before transferring it, wait for the called party to answer.
• If the line is busy or if there is no answer, press
To transfer a new call to a held call using Conference:
1. With a call in progress and you wish to make an enquiry call or another call arrives,
press
transferred to the first held call.
2. To transfer the new call to the held call, press
Drop. The transfer is complete.

Conference

The Conference feature allows you to conference other parties (including yourself) into
a call.
Notes: 1. The number of parties allowed in a conference is controlled by your
To add another party to a conference:
1. With a call in progress press
2. Dial the number of the person you want to add to the call.
3. Wait for an answer.
• If the called party does not answer or does not want to join the conference, press
4. To add the person to the call, press
5. Repeat Steps 1 through 4 for additional conference connections.
To add a held call(s) to an active conference:
1. Press
2. All calls that are on Hold are added to the conference.

Message

Your Message lamp turns on when a caller has left a message for you.
1. Press the
IP Office (R3.0) 5402 User's Guide
40DHB0002UKFC – Issue 1 (5th February 2005)
again. The transfer is complete.
If the called party is willing to accept the call, press
complete the transfer.
If the called party does not wish to accept the call, press
To return to the original caller press it's call appearance button.
To return to the original caller press it's call appearance button.
Hold. Make or answer the second call. The second call requires to be
telephone system.
2. Two Call Appearance keys are required for the conference feature.
3. Pressing
Drop. You can then return to the held call by pressing its call appearance
button.
Conference.
button to retrieve your messages, and follow the audible prompts.
Transfer.
Conference puts all held calls into conference.
Conference. The existing call is put on hold.
Conference again.
Basic Call Handling Features - Page 9
Transfer or hang up to
Drop.
Drop.
Conference and then
Basic Call Handling Features - Page 9
Transfer
Transfer