Avaya IP Office 5402 User Manual
  1. Manuals
  2. Brands
  3. Avaya Manuals
  4. IP Phone
  5. IP Office 5402
  6. User manual

Avaya IP Office 5402 User Manual

Avaya phone user guide
Hide thumbs Also See for IP Office 5402:
Table of Contents

Advertisement

Quick Links

See also: Quick Reference Manual
IP Office
5402/2402 Phone User Guide
th
Issue 2d (10
October 2005)

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the IP Office 5402 and is the answer not in the manual?

Questions and answers

Related Manuals for Avaya IP Office 5402

Summary of Contents for Avaya IP Office 5402

  • Page 1 IP Office 5402/2402 Phone User Guide Issue 2d (10 October 2005)

  • Page 2: Table Of Contents

    Table of Contents The Telephone... 3 Overview... 3 Call Appearance Keys ... 5 Call Appearance Key Icons... 5 System Features... 6 Basic Call Handling Features... 7 Answer a Call ... 7 Make a Call... 7 Clearing a Call ... 7 Redial ...

  • Page 3: The Telephone

    The Telephone Overview This guide covers the use of the Avaya 5402 and 2402 phones on Avaya IP Office. Both phones are similar, however the 5402 is only supported on the IP Office whereas the 2402 is supported on a range of Avaya telephone systems.
  • Page 4 1. Display, Call Appearance and Feature Keys: Two Call Appearance Keys allow the user to handle multiple calls and the display shows call information. 2. Message lamp: Lit when the user has voicemail messages. Can also be set to flash when the phone is ringing.

  • Page 5: Call Appearance Keys

    Call Appearance Keys The main call handling screen contains two buttons set as 'Call Appearance' keys. For details of Bridged, Line and Call Coverage Appearance Keys set-up and their operation, refer the IP Office Key and Lamp Operation manual. CAUTIONS: 1.

  • Page 6: System Features

    5402user System Features System Features can be set against dial pad digits by your System Administrator and are accessed by use of the Feature key. For Key and Lamp mode of operation these System Features must not be set against the Call Appearance keys.

  • Page 7: Basic Call Handling Features

    Basic Call Handling Features Answer a Call When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the associated call appearance display. The following describes how to use your handset to answer calls. To answer calls using a headset, see Headset Working.

  • Page 8: Redial

    Redial The Redial feature automatically redials the last extension or outside number (up to 24 digits) you dialed. To redial the last number that you dialed Press Redial. Headset Working If a headset is to be used on your phone, it must replace the handset. E.g. unplug the handset (from the socket on the side of the phone) and replace with the headset cable.

  • Page 9: Conference

    Conference The Conference feature allows you to conference other parties (including yourself) into a call. Notes: The number of parties allowed in a conference is controlled by your telephone system. Two Call Appearance keys are required for the conference feature. Pressing Conference put all held calls into conference.

  • Page 10: Hold

    Hold If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can then Hold the first call and answer the second call. To put an existing call on hold: Press Hold or the Call Appearance button with the symbol against it. The symbol changes to showing that the line is on hold.

  • Page 11: Transfer

    Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension: 1. With a call in progress, press 2. When you hear dial tone, dial the number to which the call is to be transferred. 3.

  • Page 12: System Features

    System Features System Features Introduction As well as your phones specific features that only the System Administrator can allocate, you can access a number of system features by dialing short codes. These instructions are for the system's default configuration. They assume that you are using the default feature codes.

  • Page 13: Default Feature Codes

    Default Feature Codes The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials. The N where shown, should be replaced by the appropriate number. For example, with *07*N#, replace N with the extension to which you want your calls forwarded when you have forwarding switched on.

  • Page 14: Diverting Calls

    Diverting Calls You can divert your calls to another extension. In the examples below N is the extension to which you want your calls diverted. Note that, if you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding number. At another extension: *12*N# from the extension you are temporarily using.

  • Page 15: Voicemail

    Voicemail Where your system has voicemail support and has been installed: To switch voicemail on dial *18, to switch it off dial *19. To retrieve your voicemail, use the code *17. Your voicemail may be set up to deliver your messages by calling you whenever you hang up: this feature is known as Voicemail Ringback.

  • Page 17: Index

    Clear Call 13 Answer/make 5 Clear Hunt Group AutoHold 10 Night Service 13 Avaya 3 Clearing Avaya 5402 3 Avaya IP Office 3 Clearing 7 Conference Bridged 5 Bridged Appearance Conference 9, 11 Conference Add 13 Busy Off 13 Busy On 13...
  • Page 18 Relay Pulse 13 Speaker Repeat Steps 9 Accesses 3 Replace Pressing 7 Call Appearance Speaker 3, 7, 8 Keys 5 Speaker button 8 Replace 5 Speakerphone 3 Ride Call 13 Standard 12-button 3 Ring Back When System Free 14 Administrator 3, 5, 7, 8, 10, 12, 13, 14, 15 System Features 5 System Features...

  • Page 20: Ip Office Issue 2D (10Th October

    Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.

This manual is also suitable for:

Ip office 2402

Table of Contents

Save PDF