Call Forwarding; Diverting Calls; Do Not Disturb - Avaya 5402 User Manual

Page 32 - Call Forwarding

Call Forwarding

Your calls can be forwarded to another extension or an external number either when
you are away from your desk (on no answer), when your extension is busy, and all
calls (for example when you go on holiday).
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* To forward Hunt Group Calls On/Off, use *50 and *51 respectively.

Diverting Calls

You can divert your calls to another extension. In the examples below N is the
extension to which you want your calls diverted. Note that, if you do not answer calls at
the temporary extension, they are forwarded to your own voicemail or call forwarding
number.
At another extension:
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At your own extension:
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Do Not Disturb

You may choose to receive no calls at all or only those from particular callers on your
exceptions list:
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Note: Your callers, other than your exceptions, either hear busy tone or are re-
Page 32 - System Features
Call Forwarding
To switch forward direct station (i.e. not Hunt Group*) calls on dial *01, to switch it
off dial *02.
To switch forward on busy on dial *03, to switch it off dial *04.
To switch forward on no answer on dial *05, to switch it off dial *06.
To set the number to which your calls are forwarded dial *07*201#, forwarding to
201 in this example.
*12*N# from the extension you are temporarily using.
*13*N# to re-direct the calls back to your own extension, before you return to it.
*14*N# from your own extension.
*14*# to cancel either feature from your own extension.
To switch Do Not Disturb on (with or without exceptions) dial *08, to switch it off
dial *09.
*10*N# to add a number to the exception list.
*11*N# to delete a number from the exception list.
directed to your voicemail.
IP Office (R3.0) 5402 User's Guide
40DHB0002UKFC – Issue 1 (5th February 2005)
System Features