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Hot Food Table Troubleshooting Chart
Use the table below to find the appropriate troubleshooting procedure. If troubleshooting does not solve the problem, call
KitchenCare (844) 724-2273.
Problem
Auto water fill system does not begin to fill table
Controller display is not on
Water does not heat to 195ºF or takes longer than one
hour to heat
Too much water in table
Alarm Alert Information
The digital control alarm will sound for two reasons.
1. Low temperature - When the measured temperature falls below the set point minus 1°F (179°F for the steam tables and
164°F for the tortilla shelves) the alarm will sound and the display will flash "Lo". When the measured temperature rises
above the low temperature alarm set point plus 1°F (181°F for the steam tables and 166°F for the tortilla shelves) the
alarm will cease.
NOTE: The alarm can be canceled for 20 minutes by pressing the alarm reset button momentarily.
NOTE: Upon start-up there is a 60 minute alarm cancelation period allowing time for the unit to reach temperature.
2. Probe error - The display will read "Prb" and the alarm will sound, the heaters will be off during a probe error. This means
the probe needs to be cleaned or tightened, there is a wire loose on the probe holder, or a probe is shorted out by a metal
object, likely the probe cover.
Part Number: 9291465 06/17
Section 5
Service Information
•
Make sure the power switch is on. There is a 20-second delay before the hot
food table starts filling.
•
Make sure the drain valve is closed.
•
Make sure the auto water fill valve is open.
•
Make sure the power switch and circuit breaker are on.
•
Make sure your hot food table is filling with hot water.
•
Check circuit breakers.
•
Check and make sure the bypass valve is closed.
•
Make sure the water is touching both probes.
•
Make sure water probes are tight and free of debris.
•
The heating element may need to be replaced. Call for service.
•
Make sure the overflow drain is not clogged.
•
Drain excess water. Then close the drain. If problem persists, call for service.
•
Make sure water probes are tight and free of debris.
Possible Solutions
19
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