Keyboard, Mouse, Or Pointing Device Problems - Lenovo 30A0 Hardware Maintenance Manual

Some or all hard disk drives missing from the Setup Utility program
Symptom: Some or all hard disk drives missing from the Setup Utility program
Actions:
• Ensure that all hard disk drive signal cables and power cables are connected correctly.
• Ensure that your computer is configured correctly to support the hard disk drives.
– If your computer is installed with five SATA hard disk drives, ensure that the SATA hard disk drive
enablement module (one to five hard disk drives) is installed.
– If your computer is installed with SAS hard disk drives, ensure that the SAS hard disk drive enablement
module (one to five hard disk drives) or the LSI MegaRAID SAS adapter is installed.
If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See "Lenovo
Solution Center" on page 54. If you need technical assistance, see "Lenovo Support Web site" on page 32.
"No Operating System Found" message or the system not starting from the correct
hard disk drive
Symptom: "No Operating System Found" message or the system not starting from the correct hard disk drive
Actions:
• Ensure that all hard disk drive signal cables and power cables are connected correctly. For computer
models 30A0 and 30A1, refer to "Replacing the primary hard disk drive" on page 123. For computer
models 30A2 and 30A3, refer to "Replacing the hard disk drive" on page 169.
• Ensure that the hard disk drive your computer starts from is listed as the first startup device in the Setup
Utility program. Refer to "Selecting a startup device" on page 57.
• If you are using RAID, ensure that you have configured the hard disk drives correctly. Refer to Chapter 7
"Configuring RAID" on page 61.
Note: In rare cases, the hard disk drive with the operating system might get corrupted or damaged. In
such cases, you might need to replace the hard disk drive. For computer models 30A0 and 30A1, refer
to "Replacing the primary hard disk drive" on page 123. For computer models 30A2 and 30A3, refer to
"Replacing the hard disk drive" on page 169.
If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See "Lenovo
Solution Center" on page 54. If you need technical assistance, see "Lenovo Support Web site" on page 32.

Keyboard, mouse, or pointing device problems

Select your symptom from the following list:
• "All or some keys on the keyboard do not work" on page 42
• "The mouse or pointing device does not work" on page 43
• "The pointer on the screen does not move smoothly with the mouse" on page 44
• "The fingerprint reader does not work" on page 44
• "The wireless keyboard does not work" on page 44
All or some keys on the keyboard do not work
Symptom: All or some keys on the keyboard do not work.
Actions:
• Verify that the keyboard cable is securely connected to the correct connector on the computer.
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ThinkStation E32 Hardware Maintenance Manual