Toyota PRIUS 2023 Manual page 113

Symptom
Apple CarPlay or Android Auto does
not start.
When an Apple CarPlay/Android
Auto connection is established and a
video is being played, the video is
not displayed, but audio is output
through the system.
3-3. Using Apple CarPlay and Android Auto
Solution
 Confirm that the smartphone can
be connected via Bluetooth
multimedia system.
 Confirm that the smartphone is set
to be able to use Wi-Fi
For Apple CarPlay: Confirm that the
Lightning cable being used is Apple-
certified.
Confirm that Siri is enabled.
The smartphone linking function can-
not be used with a charging-only
USB cable.
Use a cable capable of transferring
data.
Some cables may not be supported.
Recommended USB cable require-
ments are listed below.
 iPhone: Use an official Apple USB
cable or a USB cable that has
been Apple MFi certified.
 Android: Use a cable that is 6 ft.
(1.8 m) or shorter, and do not use
an extension cable.
 Use a cable displaying the USB
logo .
If the smartphone linking function
worked previously but no longer
works, replacing the USB cable may
resolve the issue.
After checking all of the above, con-
nect Apple CarPlay or Android Auto.
As the system is not designed to play
video through Apple Car-
Play/Android Auto, this is not a mal-
function.
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