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Let us help you troubleshoot your concern! This section will help you with common
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1-800-374-4432 (United States)
Frigidaire.com
Concern
Potential Cause
Automatic Ice Maker
Ice maker is
•
not making
any ice.
•
•
•
•
Ice maker is
•
not making
enough ice.
•
•
•
•
•
•
Ice maker is turned off.
Refrigerator is not connected
to water line, or water valve is
not open.
The water supply line
is kinked.
The water filter is not
seated properly.
The water filter may be
clogged with foreign material.
Ice maker is producing less
ice than you expect.
The water filter may be
clogged with foreign material.
Saddle valve on the cold
water pipe is clogged or
restricted by foreign material.
Heavy traffic, opening
or closing of the doors
excessively.
Freezer control is set too
warm (freezer ice maker).
Water pressure is extremely
low. Cut-off and cut-on
pressures are too low (well
systems only).
Reverse osmosis system is in
regenerative phase.
TROUBLESHOOTING
1-800-265-8352 (Canada)
Frigidaire.ca
Common Solution
•
Turn on ice maker. For the refrigerator ice
maker, press and hold the Ice Maker On-Off
button on your appliance control display.
For the freezer ice maker, turn the ice
maker on by pressing the toggle switch on
the (-) side.
•
Connect the unit to the household water
supply and ensure the water valve is open.
•
Ensure the supply line does not kink when the
refrigerator is pushed into place against the wall.
•
Remove and reinstall the water filter. Be
sure to seat it fully into the locked position.
•
If water dispenses slowly or not at all, or if
the filter is 6 months old or older, replace it.
•
In a Standard Depth model, the refrigerator ice
maker should produce 3.0 to 3.4 pounds of ice
per 24 hours. In a Counter Depth model, the
refrigerator ice maker should produce 2.7 to
3.2 pounds of ice per 24 hours.
•
In a Standard Depth model, the refrigerator ice
bin holds around 5 pounds of ice. In a Counter
Depth model, the refrigerator ice bin holds
around 3.7 pounds of ice.
•
If water dispenses slower than normal, or if
the filter is 6 months old or older, replace it.
•
Ensure the supply line does not kink when
the refrigerator is pushed into place against
the wall.
•
Turn off household water line valve.
Remove valve. Clean valve. Replace valve
if necessary.
•
Set freezer control to colder setting to
improve performance of the ice maker
(freezer ice maker). Allow 24 hours for
temperature to stabilize.
•
Have someone turn up the cut-off and
cut-on pressure on the water pump system
(well systems only).
•
It is normal for a reverse osmosis system to be
below 20 psi during the regenerative phase.
43
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