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44
TROUBLESHOOTING
Concern
Potential Cause
Automatic Ice Maker (Cont'd)
Freezer ice
•
maker will not
stop making
ice (select
models).
•
Ice cubes
•
are freezing
together.
•
Dispenser (Ice & Water)
Dispenser will
•
not dispense ice.
•
•
Ice dispenser is
•
jammed.
•
Dispenser will
•
not dispense
water.
•
•
Water not
•
cold enough.
Water has an
•
odd taste and/
or odor.
•
Ice maker bail arm is being
held down by a package in
the freezer that has fallen
against ice maker.
Ice cubes are located in once
spot inside the freezer ice bin
Ice cubes are not being
used frequently enough or
interruption of power for
prolonged time.
Ice cubes are hollow (shells
of ice with water inside). The
hollow cubes break open in
the bin and leak their water
onto existing ice, which
causes it to freeze together.
There is no ice in the bin to
be dispensed.
The refrigerator doors are
not completely closed.
Dispenser paddle has been
pressed too long
and the dispenser motor
has overheated.
Ice has melted and frozen
around auger due to infrequent
use, temperature fluctuations,
and/or power outages.
Ice cubes are jammed
between ice maker and back
of ice container.
Water filter not seated
properly.
Water filter is clogged.
Household water line valve is
not open.
The water dispensing system
is not designed to chill water.
Water has not been
dispensed for an extended
period of time.
Unit not properly connected
to cold water line.
Common Solution
•
Move any item or frozen ice cubes that may
block the bail arm from being in the off
or upward position. See AUTOMATIC ICE
MAKER-Freezer section in manual.
•
Periodically move ice cubes around the ice bin
so that ice maker will continue to make ice.
•
Remove ice bin and discard ice. The ice maker
will produce a fresh supply. Use ice at least
twice weekly to keep the cubes separated.
•
This generally occurs when the ice maker
does not get enough water. This is usually the
result of a clogged water filter or restricted
water supply. Replace the water filter and if
the condition still occurs check for a clogged
Saddle Valve, water valve not turned on all
the way or kinked water supply line.
•
See the Ice maker is not making any
ice above.
•
Completely close the refrigerator doors.
•
The motor overload protector will reset
in about three minutes, and then ice can
be dispensed.
•
Remove ice container, thaw, and empty the
contents. Clean container, wipe dry, and
replace in proper position. When new ice is
made, dispenser should operate.
•
Remove ice cubes that are jamming the
dispenser.
•
Remove and reinstall the water filter. For
PurePour, be sure to push the filter in all the
way until it clicks into place and is secured
inside of the water filter housing.
•
Replace filter cartridge. Be sure to push filter
all the way in until it clicks into place and is
secured inside of the water filter housing.
•
Open household water line valve. See
CONCERN column AUTOMATIC ICE MAKER.
•
Add ice to cup or container before
dispensing water.
•
Draw and discard 10-12 glasses of water to
freshen the supply.
•
Connect unit to cold water line that supplies
water to the kitchen faucet.
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