Export Diagnostic Information; Restore Default Settings - HIKVISION iDS-9664NXI-M8/X User Manual

15.10 Export Diagnostic Information

When exceptions occur, you can export diagnostic information via web browser, and check it.
Steps
1. Go to Configuration → System → Maintenance → Diagnose via web browser.
2. Check Export Diagnostic Information.
3. Click Save.
4. Click Diagnose Information.
5. Set the saving path and file name as your desire.
6. Save the file.

15.11 Restore Default Settings

Steps
1. Go to Maintenance → Default .
2. Select the restore type from the following three options.
Restore Defaults
Restore all parameters, except the network (including IP address, subnet mask, gateway,
MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the
factory default settings.
Factory Defaults
Restore all parameters to the factory default settings.
Restore to Inactive
Restore the recorder to inactive status.
Note
The recorder will reboot automatically after restoring to the default settings.
Network Video Recorder User Manual
Figure 15-20 Restore Default Settings
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