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Operating the DuraSAT
1)
Turn on receiver and television set. The DuraSAT
antenna must be connected to a receiver plugged
into 120VAC.
2)
Verify that you are getting the receiver's menu screens on
the television. These screens are available with or without
the dish finding the signal.
3)
Ensure receiver is properly configured for your provider;
for DISH, see pages 3- 4, for DIRECTV (see pages 2-3).
4)
Turn the power switch on for the antenna. Within 10–15
seconds the dish will begin moving and should make one
or two revolutions during startup. During this process it is
normal to hear a slight grinding sound as the unit checks
its rotational limits. This does not harm the unit. The
system will pause to acquire GPS.
5)
Once the dish begins its search, it pauses on signals long
enough to determine which satellite it has found. The
antenna may move off the signal in an effort to verify the
signal and should return shortly.
If you do not have signal, see "Troubleshooting" .
Because the D4 antenna uses information from
the last location where it was on signal, satellite
acquisition may take longer if the dish is inactive
over long distance traveling.
6)
After the D4 has verified the correct satellite, it will
continue to track the signal. The unit will go into "Sleep
Mode" if the vehicle is stationary for 6 minutes. This
involves a quick verification process where signal may be
lost, then return to the signal and be silent. If the vehicle
begins moving greater than 10 MPH, the in-motion D4 will
resume tracking mode.
For smoother operation, use your on-screen guide to locate
your channel rather than "channel surfing.
There are certain areas within the U.S. where the
DuraSAT
D4 antenna may experience limited
®
or no coverage of the 129° satellite for HD
programming. DISH home coverage has the same
limitations. Problem areas include Washington,
Oregon and California, but limited coverage may
extend past these areas. Contact DISH for additional
coverage questions (1-888-825-2557).
When the DuraSAT
while going through a tunnel, under a bridge, by a
building, etc.) programming will not be available.
Once the block is removed, the programming will
return.
Maintenance
The DuraSAT
antenna is designed to be maintenance free.
D4
®
However, it is a good idea to clean the dome from time to
time with a soft cloth, water and dish soap.
5
D4 Antenna
®
D4
®
D4 dome is blocked (example:
®
Troubleshooting
Issue
Possible Cause
The antenna does
Verify power source is providing +12VDC to
not attempt to find a
the antenna.
satellite, or it never
Ensure that the quick disconnect power connector
moves .
is fully seated and locked into the quick disconnect
socket.
The antenna
Verify the main coax cable from the antenna is
continuously searches
connected to the "Satellite In" port on the back of
and eventually
the receiver.
stops without
Verify all coax cables are properly terminated and
ever acquiring any
that there are no loose connections.
satellites.
Check to see if the southern sky is clear. Trees,
buildings, large signs or an overpass can block
the signal.
Rain, snow, or excessive dew on the dome can
interrupt the signal. Brush any snow or dew off
of the dome. If heavy rain or snowfall is blocking
the signal, it may be necessary to wait until the
weather clears.
With DIRECTV, the
Make sure that the switches on the electronics
dish will find the
control box are set for DIRECTV. See page 2. These
alternate satellite
switches are found on the electronics box under
but not the primary
the dome.
satellite.
I am not getting all
Go to the Check Switch Menu on the receiver.
of the DISH channels
Make sure it is set for SW64. Both even and odd
that I subscribed to.
transponders on satellite 110°, 119°, and 129°
should be listed.
Local programming may not be available outside
of your local coverage area.
I have switched
Remove the dome, and set switches to correct
satellite service
provider. See switch settings on page 2 .
providers. How do I
set my dish for my
new provider?
My receiver appears
DIRECTV users should reboot by one of the
to be locked up and is
following methods:
not responding.
Press the red reset button on the inside of the small
door on the receiver, OR unplug the receiver from
AC outlet for 20 seconds, and plug back in.
DISH users should reboot by one of the
following methods:
Press and hold the power button on the receiver
for 15 seconds, and then release, OR unplug the
receiver from AC outlet for 20 seconds, and plug
back in.
The antenna appears
Verify the switch settings are set correctly for the
to lock onto signal,
desired provider. See switch settings on page 2.
but my receiver does
DIRECTV users should verify the antenna type is
not show a picture or
set to either 3 LNB "18 X 20" or 2 LNB oval.
signal reading .
(See pages 2- 3)
DISH/Bell users should verify the "Check Switch"
installed in the receiver; DISH users should verify
this to be SW64, and Bell users should verify this
to be SW42. Note: a new receiver will initially have
an "Unknown Check Switch", but the antenna will
still perform a search; however, it will not toggle to
alternate satellites. (See pages 3-4)
DuraSAT
D4 In-Motion Antenna
®
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