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Transporting
Before transporting the antenna,
disconnect coax cable from the main port.
For stationary use only; must be in fixed
position during use; remove from vehicle
and store before driving.
Troubleshooting
On Screen
Mobile Antenna Setup does not
appear
Error Code 150, "All Satellites Not
Found"
Error Code 151, "No Satellites
Found"
If the above steps do not resolve the error, re-boot the receiver and start the Mobile Antenna Setup again; often, this will resolve the
problem. If the problem persists, contact Winegard Technical Services at help@winegard.com or
Signal Obstruction Chart
Maintenance
The DISH Playmaker and DISH Playmaker
Dual antennas are designed to be
maintenance free. However, it is a good
idea to periodically clean the dome with a
soft cloth, water, and dish soap.
Possible Cause
• No communication between receiver and
satellite dish
• Receiver software not compatible
• Possible obstructions blocking satellite
• Satellite coverage issues in extreme Northeast
or Northwest
• Possible obstructions blocking satellite
• Intermittent coax connection
.
15 in
12 in.
10 in.
40.3 in.
Minimum Distance to be Maintained from Antenna
Solution
• Check wiring. Verify connection to Main port. Verify good
coax.
• Ensure a compatible DISH Solo HD receiver is being used.
• Connect receiver to fixed/home satellite dish for software
update.
• Attempt to move the antenna from any blockages or
obstructions.
• Attempt a re-scan on the receiver.
• Attempt to move the antenna from any blockages or
obstructions.
• Re-check coax connections to make sure coax did not
become loose during scan.
• Attempt a re-scan on the receiver.
8 in.
18.8 in.
24.9 in.
31.1 in.
FCC Guidelines
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference,
and (2) this device must accept
any interference received, including
interference that may cause undesired
operation.
1-800-788-4417.
6
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