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TROUBLESHOOTING
SMOKE ESCAPING
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Damp wood
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Chimney is not properly dimensioned for the built-in stove
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Is the chimney the right height for its surroundings?
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At rear outlet, check that the flue pipe does not
obstruct the chimney draught
WOOD BURNING TOO QUICKLY
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The air valves are set incorrectly
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Inferior firewood (wast wood, pallets etc.)
SOOT BUILD-UP ON GLASS
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Incorrect secondary airflow setting
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Damp wood
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Inferior firewood (waste wood, pallets etc.)
WHITE SHADOW ON THE INSIDE OF THE GLASS
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Over-firing (See "Instructions for heating")
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Vacuum in the room
EXCESSIVE SOOT BUID-UP IN CHIMNEY
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Poor burning (more air is required)
THE SURFACE OF THE BUILT-IN STOVE IS TURNING GREY
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Over-firing (See "Instructions for heating")
POOR HEATING PERFORMANCE OF BUILT-IN STOVE
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Damp wood
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Inferior wood quality with low calorific value
SMELL AND SOUND OF THE BUILT-IN STOVE
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The lacquer on the built-in stove hardens, when you use the built-in stove for the first time; this can cause an odour. Open a
window or a door for ventilation and make sure that the built-in stove is heated up sufficiently to avoid odours later.
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When heating up and cooling down, the built-in stove may make some clicking noises. These are due to the huge temperature
differences to which the material is exposed and do not indicate any product defects.
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Chimney not drawing properly
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Check if the smoke gas pipe/chimney are blocked
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Vacuum in the room
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The door is opened before the embers have burned down
sufficiently
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The baffle plate is incorrectly mounted or missing
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Too much chimney draught
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Excessive primary air
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Wood pieces too large for lighting
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Chimney not drawing sufficiently
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Too much primary air
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Damp wood
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Not enough wood
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The baffle plates are not fitted correctly
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