Entry Queue - Polycom MGC-25 Getting Started Manual

MGC-25 Getting Started Guide

Entry Queue

4-4
Entry Queues are not conferences but a means for accessing conferences.
Therefore, when defining a conference, take into account the conference
access method you would like to apply.
An Entry Queue is a special routing lobby to which one or several dial-in
numbers are assigned. When callers dial this number, they access this Entry
Queue where they wait to be routed and connected to the conference. The
participants may be connected automatically to the conference if they have
used DTMF codes to provide the required conference password or numeric
ID (depending on the MCU configuration), or they wait for the operator's
assistance (if enabled for the Entry Queue). Both Video and Audio Only
conferences an be accessed from an Entry Queue. For information about
defining an Entry Queue, see Chapter 6, "Defining a New Audio Only Entry
Queue" on page 6-1 or Chapter 7, "Defining a New Video Entry Queue" on
page 7-1.