Platinum range portable air conditioner with heat pump (18 pages)
Summary of Contents for ElectrIQ iQool28
Page 1
28,000 BTU SMART WiFi CONTROLLED WALL MOUNTED INVERTER SPLIT AIR CONDITIONER WITH HEAT PUMP Thank you for choosing an electriQ Air Conditioner Please read this user manual before using this innovative Air Conditioner and keep it safe for future reference.
CONTENTS SAFETY WARNINGS ENERGY SAVING AND UNIT SAFETY PROTECTION TIPS HOW SPLIT AIR CONDITIONERS WORK SYSTEM DIAGRAM PARTS LIST INSTALLATION INFORMATION HOW TO OPERATE YOUR AIR CONDITIONER THE DISPLAY EMERGENCY BUTTON SETTING UP THE REMOTE QUICK START GUIDE REMOTE CONTROL UNDERSTANDING THE FUNCTIONS IMPORTANT INFORMATION SETTING UP THE WiFi APP...
SAFETY WARNINGS IMPORTANT! an environmentally friendly hydrocarbon • R32, which has a very low Global Warming Carefully read the instructions before Potential compared traditional operating the unit • refrigerants. This appliance comprises of an indoor unit • R32 is classed as slightly flammable and as and an outdoor unit.
SAFETY WARNINGS • filter replacement should be performed by Never use the mains as a switch to start and an authorised service representative or a turn off the air conditioning unit. Use the qualified air conditioning engineer. Failure to provided ON/OFF button located on the comply could result in a voided warranty.
HOW SPLIT AIR CONDITIONERS WORK COOLING MODE The compressor (6) in the external unit compresses the refrigerant into a high-temperature, high-pressure gas. When this gas flows along the cooling fins of the condenser (7), heat is exuded and the gas condenses into a liquid, which is then led to the evaporator (1) in the indoor unit.
SYSTEM DIAGRAM WALL BRACKET AIR FILTER INDOOR UNIT AIR INLET FRONT PANEL EMERGENCY BUTTON AIR DEFLECTOR OUTLET AND FLAP INTERCONNECTING PIPES / CABLE OUTDOOR UNIT AIR INLET (REAR OF UNIT) WIRING COVER AIR OUTLET DRAIN PIPE (FROM INDOOR) INTERCONNECTING CABLE VALVE COVER GAS VALVE PROTECTIVE COVER...
PARTS LIST Outdoor Unit x 1 Installation Manual x 1 User Manual x 1 Drain Connector x 1 Rubber Feet Pads x 4 Drainage pipe x 2 5.8m Interconnecting Cable x 1 Indoor Unit x 1 Remote Control x 1 (Pre-attached) Wall Bracket x 1 5m Pipe kit x 1...
INSTALLATION INFORMATION This air conditioner must be installed by qualified personnel following the requirements of the installation and service manual. Installation and servicing of the appliance must only be conducted by individuals possessing adequate backgrounds and qualifications in electrical, electronic, refrigerant and mechanical fields. Any attempt to install or repair the appliance may result in personal injury and property damage.
HOW TO OPERATE YOUR AIR CONDITIONER THE DISPLAY FUNCTION Indicator for Timer, temperature and Error codes. Illuminates when the timer is active. Illuminates when the SLEEP mode is active EMERGENCY BUTTON There is an emergency button located under the panel on the front of the indoor unit. This can be used to provide basic control of the unit without the remote control.
HOW TO OPERATE YOUR AIR CONDITIONER SETTING UP THE REMOTE Insert 2 x AAA batteries into the rear of the remote control. When batteries are first inserted or following changing the batteries, the remote must be set up for the type of air conditioner, either COOLING AND HEATING or COOLING ONLY.
HOW TO OPERATE YOUR AIR CONDITIONER QUICK START GUIDE With the remote control pointed at the indoor unit, turn the appliance on using the ON/OFF button on the remote control. Repeatedly press the MODE button to select the desired mode. The display on the remote will show the symbol to indicate the currently selected mode: Auto Mode...
HOW TO OPERATE YOUR AIR CONDITIONER THE REMOTE CONTROL DISPLAY SYMBOL MEANING Battery indicator Auto Mode Cooling Mode Dry Mode Fan only Mode Heating Mode ECO Mode Timer Temperature indicator Fan speed: Auto/low/low-mid/mid/mid-high/high Mute function TURBO function Vertical auto swing Horizontal auto swing SLEEP function Health function (Not applicable)
Page 14
HOW TO OPERATE YOUR AIR CONDITIONER BUTTONS SYMBOL FUNCTION Press to turn the air conditioner on and off Press to increase the desired temperature, or set the Timer. Press to decrease the desired temperature, or set the Timer. Press to stop or start vertical swing. Used to set the vertical airflow direction.
SETTING UP THE WiFi APP Cools the room when the room temperature is above the COOLING desired temperature set. It will also help reduce humidity at the same time. 1. Press the MODE button until the COOL indicator appears. 2. Set the desired room temperature using the buttons (16 - 31°C) 3.
Page 16
SETTING UP THE WiFi APP To cancel the timer function before the set time has elapsed, press the TIMER button again. The outer flap on the unit will slowly move up and down to VERTICAL alter the vertical direction of the airflow. 1.
Page 17
SETTING UP THE WiFi APP Locks the buttons on the remote to prevent the accidental CHILD LOCK alteration of settings. 1. Press the MODE and TIMER buttons together to activate the function 2. Press them again to cancel the function. Operates with the flap on the indoor unit closed, to provide a GENTLE gentle breeze into the room.
SETTING UP THE WiFi APP IMPORTANT INFORMATION HEATING MODE When the air conditioner is placed in heating mode, the indoor unit will appear to be inactive while it follows its pre-heat procedure to heat the evaporator coils. Once the coils have heated, the indoor fan will start to run.
SETTING UP THE WiFi APP BEFORE YOU START • Ensure your router provides a standard 2.4ghz connection. • If your router is dual band ensure that both networks have different network names (SSID). The provider of your router / Internet service provider will be able to provide advice specific to your router.
Page 20
SETTING UP THE WiFi APP CONNECTION METHODS AVAILABLE FOR SETUP The air conditioner has two different setup modes, Quick Connection and AP (Access Point). The quick connection is a quick and simple way to set the unit up. The AP connection uses a direct local WiFi connection between your phone and the air conditioner to upload the network details.
Page 21
SETTING UP THE WiFi APP REGISTER THE APP Upon the first use, an account will need to be registered which can be done as below: Change the country (If required) before entering A verification code will be Press the Sign Up button at your email address, ticking sent to your email address.
Page 22
SETTING UP THE WiFi APP CONNECTING USING QUICK CONNECTION MODE Before initiating the connection, make sure the unit is in standby mode, with the display on the indoor unit showing CF. If not follow the instructions for changing the connection mode. You should also ensure your phone is connected to the WiFi network.
Page 23
SETTING UP THE WiFi APP CONNECTING USING ACCESS POINT (AP) MODE Before initiating the connection, make sure the unit is in standby mode, with the display on the indoor unit showing AP. If not follow the instructions for changing the connection mode. You should also ensure your phone is connected to the WiFi network.
USING THE WiFi APP THE HOME SCREEN Add Device: Add a device to the app, and go through the setup process. Voice Control: Use to give verbal instructions Your Device: Press to the app. to enter the device screen. Home: Return to this screen when within the Smart or profile tabs.
Page 25
USING THE WiFi APP THE DEVICE SCREEN Turn Indoor unit on and Increase desired Decrease desired room temperature room temperature Change Set an off or on timer. between Auto, Adjust the Cool Heat, Dry fan speed. and Fan modes. Activate additional functions such as Swing, Turbo, Sleep and Eco Mode...
Page 26
USING THE WiFi APP SMART SCENES Smart Scenes is a powerful tool providing the option to customise the operation of the air conditioner based both on conditions within the room and outside influences. This gives the user the option of specifying much more intelligent actions. These are split into two categories Scene and Automation.
Page 27
USING THE WiFi APP AUTOMATION Automation allows an automatic action to be set up for the device. This can be triggered by the Time, indoor temperature, humidity of the room, weather conditions, and a range of other influences. Press Automation to Press the Smart Scene tab at create a new Automation Press the + in the top right...
Page 28
USING THE WiFi APP PROFILE TAB The profile tab gives you the option to edit both your detail, and use the added features of the unit, such as setting up room management, where appliances can be grouped by rooms. This will also show you the third party support offered on the app, for linking the product up with Google Home and Amazon Alexa.
CLEANING AND MAINTENANCE • Before cleaning, you must turn off the air conditioner and disconnect the power supply for at least 5 minutes. • Under no circumstances should the air conditioner be flushed with water. • Volatile liquid (e.g. thinner or gasoline) will damage the air conditioner, so only use soft dry cloth or wet cloth dipped with neutral detergent to clean the air conditioner.
Page 30
CLEANING AND MAINTENANCE INTERNAL CLEANING OF THE AIR CONDITIONER • First, loosen the clip on the middle of louver and bend the louver outwards to take it out. • Then, grasp both sides of bottom plate push downwards to take down the bottom plate. •...
TROUBLESHOOTING AND SELF DIAGNOSIS MALFUNCTION POSSIBLE CAUSE Power failure Damaged indoor/outdoor unit fan motor Faulty compressor thermomagnetic circuit breaker Faulty protective device or fuses The appliance Loose connections does not operate Self-protection in adverse conditions Voltage higher / lower than the voltage range Active TIMER-ON function Damaged electronic control board Strange odour...
Page 32
TROUBLESHOOTING AND SELF DIAGNOSIS ERROR SIGNALS ON THE DISPLAY In case of error, the display on the indoor unit shown the following error codes: Error Code Failure type Indoor and outdoor communication failure Outdoor communication failure Indoor room temperature sensor Indoor coil temperature sensor Outdoor coil temperature sensor System abnormity...
Page 33
TROUBLESHOOTING AND SELF DIAGNOSIS OUTDOOR UNIT FAULT CODES The outdoor unit has an LED on the power board. This LED will be illuminated when the compressor is running and blink 1s on and 1s off when the compressor is in standby. If there is a fault on the outdoor unit, it will blink on and off for half a second at a time, followed by a 3s gap.
2014/53/EU. The full text of the EU declaration of conformity is available at the following internet addresses: https://www.electriq.co.uk/DOC/EU/iQool28.pdf UK DECLARATION OF CONFORMITY Hereby, electriQ declares that these air conditioners are in compliance with Radio Equipment Regulations 2017. The full text of the UK declaration of conformity is available at the following internet addresses: https://www.electriq.co.uk/DOC/UK/iQool28.pdf Disposal: Do not dispose this product as unsorted municipal waste.
Page 36
This warranty is in addition to, and does not affect, your statutory rights. * A replacement may be offered where electriQ deem a repair not to be viable. We recommend that you note the details of your purchase below and retain your original proof of purchase receipt with this manual.
Need help?
Do you have a question about the iQool28 and is the answer not in the manual?
Questions and answers