General Operation - idp SMART-31R User Manual

6.6.1. Magnetic encoding error.

The magnetic head is contaminated with the dust and dirt.
Clean the magnetic head with the cleaning kit.

The magnetic encoding data is not transmitted or the wrong data is transmitted.
Check the setting of the program and the driver and the magnetic encoding data you
transmitted.

The card is not magnetic card, or inserting direction is wrong.
Change the card or the direction.

Bad magnetic stripes on the card.
Change the card.

6.7. General operation

6.7.1. Ribbon snapped during printing.
Open the top cover and take out the cartridge. After putting the snapped pieces on
together, install the cartridge again. Check the followings if this kind of problem occur
.
frequently

Non-standard cards or bad cards.
Change the cards. You can use only ISO CR-80 card (54mm x 86mm).

Too high or low setting of the color density.
Please contact the local supplier. The color density default of your printer needs to be
changed.
6.7.2. Watchman Message "Ribbon Not Found"
Open the Top Cover and check the status of ribbon installation. If it occurs frequently,
check the followings

Not genuine ribbon.
Change to the genuine ribbon.

Ribbon is consumed.
Printing is not possible if ribbon is used up. Change the ribbon.
.
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