RAM 1500 2022 Owner's Manual page 289

2. Once a connection between the vehicle and a
SiriusXM Guardian™ Customer Care agent is
made, the agent will stay on the line with you.
NOTE:
Calls between the vehicle occupants and the
SiriusXM Guardian™ Customer Care center may be
recorded or monitored for quality assurance
purposes. Through your enrollment in and use of
the SiriusXM Guardian™ connected services, you
consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and
that travel into Mexico and Canada may have
limited services. In particular, responses to SOS
calls or other emergency services may be
unavailable or very limited. Vehicles purchased
outside the United States and Canada are unable
to receive SiriusXM Guardian™ connected
services.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected:
The light will continuously be illuminated red.

The screen will display the following message

"Vehicle phone requires service. Please contact
your dealer."
An in-vehicle audio message will state "Vehicle

phone requires service. Please contact your
dealer."
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC's control may prevent
or stop SOS Call system operation. These include,
but are not limited to, the following factors:
The ignition key is in OFF position.

The vehicle's electrical systems are not intact.

The vehicle battery loses power or becomes

disconnected during a vehicle crash.
The SOS Call system software and/or hardware

is damaged during a vehicle crash.
LTE (voice/data) or 3G or 4G (data) coverage

and/or GPS signals are unavailable or
obstructed.
Network congestion.

Weather conditions.

Buildings, structures, geographic terrain, or

tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not
operate.
MULTIMEDIA
Requirements
This feature is available only on vehicles sold in

the US or Canada.
Vehicle must be properly equipped with the Siri-

usXM Guardian™ system. Vehicle must be regis-
tered with SiriusXM Guardian™ and have an
active subscription that includes the applicable
feature.
Vehicle must have an operable LTE (voice/data)

or 3G or 4G (data) network connection compat-
ible with your device.
Vehicle must be powered in the ON/RUN or ACC

(Accessory) position with a properly functioning
electrical system.
WARNING!
Never place anything on or near the vehicle's

LTE (voice/data) or 3G or 4G (data) and GPS
antennas. You could prevent LTE (voice/data)
or 4G (data) and GPS signal reception, which
can prevent your vehicle from placing an
emergency call.
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