Troubleshooting - Toshiba RC-DZ4K Instruction Manual

Table of Contents

Advertisement

Handling of the inner pot
Do not put the inner pot on a gas cooking stove or induction heating cooker, or in a microwave oven
or other similar appliance.
It may cause deformation or discoloration, resulting in damage.
Do not drop the inner pot or hit it against hard objects.
It may cause scratches/deformation of the outer surface.
To avoid scratching or peeling-off of "fluorine resin coating" on the inner surface of the inner pot, do
not use the inner pot in any of the ways below.
Avoid scratching and be careful with salt, acid and detergent.
D o not put dishes in the inner pot and use it as a
washing-up bowl.
D o not use a scrubbing brush, or dishwasher/dryer for
cleaning it.
Scrubbing
brush
The surface of the "fluorine resin coating" may become uneven color with use. This does not affect the cooking, keep warm
performance and hygienic quality. Also, fluorine resin is harmless even when ingested. You can use it without any problem.
*
Even when the coated outer surface of the inner pot is scratched, you can use the cooker to cook rice and keep it warm
without any problems.
When using the inner pot for washing rice, place a cloth, etc. under the inner pot, so that the bottom of its outer surface
will not be easily scratched.

Troubleshooting

Investigate the cause by yourself before requesting for a repair.
If you cannot find the cause, contact the shop from which the product was purchased. (See page 27.)
Problem
...is soft
...is mushy
...coagulates
...is not tasty
...is hard
...dries out
...is not tasty
...scorches
* Rice becoming a
golden brown is not a
malfunction.
...does not cook well
...is not tasty
RC-DZ4K_EN_0722.indd
23
Wire wool
Nylon brush
Do not use the
polishing surface
  Causes/what to check
Reduce the amount of water, or use the <Hard> course.
Loosen the rice immediately after it is cooked.
For recentry harvested rice, cook it with a little less water.
Rice becomes softer when it is soaked before cooking or the timer is set for cooking.
Washing rice too hard or leaving it in a sieve basket for a long time will cause rice grains
to crack and/or break, resulting in mushy rice.
Did you use alkaline water of pH 9 or greater, or hot water ?
Increase the amount of water, or use the <Sticky> course.
Soak rice in water before cooking.
Did you use hard mineral water ?
In the following cases, the rice may easily be scorched.
When rice is not washed sufficiently.
When rice is soaked for a long time; or when rice is cooked using the timer.
When pre-washed rice is cooked, wash rice 1 or 2 times before cooking to prevent scorching.
When cooking whole rice, or adding seasonings to cook mixed rice.
When foreign objects are attached on the temperature sensor, lid temperature sensor, etc.
Did you start cooking while the inside of the cooker or inner lid was hot?
Start cooking after cooling it down.
Rice cooked with the <Quick> course may be slightly mushy or hard. (See page 14.)
Try cooking rice using the <Delicious> course.
Are any foreign objects stuck in the inner lid? Are any foreign objects stuck on the lid temperature
sensor, temperature sensor, inner lid packing, inner pot rim or air inlet/outlet? (See page 10.)
Has the inner pot or inner lid been deformed, or did you forget to attach the inner lid or steam vent?
Was there a power failure while cooking ?
D o not use cleanser, bleach, etc.
(Use neutral detergent for kitchen use.)
D o not keep mixed rice warm.
(Clean the pot immediately after using seasonings.)
D o not use vinegar.
D o not rub the inner pot with the rice scoop.
Do not hit the inner pot with a sieve.
D o not use a metal ladle or mixer, etc.
(reference page)
23
2016/07/22
16:33:32

Advertisement

Table of Contents
loading

Table of Contents